Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for VIZIO 65" Class M-Series Quantum 4K HDR Smart TV - M65Q7-J01 for
VIZIO 65" Class M-Series Quantum 4K HDR Smart TV - M65Q7-J01

Most helpful positive review

1 customer found this helpful
4 out of 5 stars
4 out of 5 stars review
Verified Purchase

TV is great

TV is great, getting it delivered is another story. The first one was broken. Had to get it replaced they gave little trouble, but took forever to get them to pick it up.
Kat315
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Nightmare Black Friday deal

First tv had black line down the screen after calling member care twice they finally called back and picked up defective unit and shipped replacement, which had a broken screen. After 3 calls to member care and nearly 2 weeks call finally returned, defective unit picked up but replacement still not even shipped, so 17 days and counting and no tv horrible service I've already had to make the first payment on a product I don't have
Elvira
912 reviews
Filter by:
Sort by:
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    11/4/2021

    S Delivery damaged tv.

    TV was damaged during delivery. We had to get a different tv at the store bc we did not trust delivery for a second tv.
    Eb
    VIZIO
    Hello Eb, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid ...
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    11/22/2021

    TV is great

    TV is great, getting it delivered is another story. The first one was broken. Had to get it replaced they gave little trouble, but took forever to get them to pick it up.
    Kat315
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    6/8/2022

    QUIRKY

    I wanted to love this TV since I had a smaller M series Vizio that was incredible, but just couldn't. From the start there were things that bugged me, such as the picture calibrations. But what was really weird was that the TV wouldn't always turn off. I would push the Power button and nothing happened. Then if I finally got it to turn off, after a minute or two, it would come back on. There have been several mornings when I have got up to find my TV back on. Sorry, but this one is going back.
    fbmom
    VIZIO
    Before you take the TV back, I would like to offer the assistance of our award-winning technical support team with this issu...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/24/2022

    New Vizio- That's the ticket

    Easy to put together and easy set up. Very good instructions between enclosed materials and the app. Replaced our 13 year old Vizio (actually still works well and moving to another room in the house) Great size for our room. Great color- paired with Vizio sound bar and enjoy both very much.
    DJC
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    1/2/2023

    Nightmare Black Friday deal

    First tv had black line down the screen after calling member care twice they finally called back and picked up defective unit and shipped replacement, which had a broken screen. After 3 calls to member care and nearly 2 weeks call finally returned, defective unit picked up but replacement still not even shipped, so 17 days and counting and no tv horrible service I've already had to make the first payment on a product I don't have
    Elvira
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/12/2022

    Great Product

    This is a great TV with great color and picture. The sound is good too. The size was excellent for our living room and we recommended it to our church as a they needed a monitor in the narthex. We are pleased with the TV so far. Hoping to add a sound bar for better sound.
    Rebecca
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/26/2022

    Outstanding picture and features.

    TV has great picture quality after slight adjustments (picture adjustment is very easy and fast). Visio has its own set of Many free channels Watchfree+ feature. Don't even need to attach a cable or antenna, just sync with you wifi and watch hundreds of channels and shows.
    LARRY
  • 3 out of 5 stars
    3 out of 5 stars review
    Verified Purchase
    1/7/2022

    NO Local Channel Guide Anymore

    Love the M65Q7-J01 Visio TV other than 1 thing. There is NO Local Channel Over the Air TV Guide anymore. I spoke to 3 different Visio Techs and Visio quit having that option on there TV's. I have a 10 yr old Visio that has that option. For Visio that seems to be going in reverse with all the people cutting the cable and going to an over the Air antenna. You would think they would continue to provide the TV Guide on the new TV's .and even make it better. I got creative and went to Walmart and bought a Core Innovations CTCB105 Over the Air Digital TV Converter. $50.00. Connected the Antenna cable to it and not the TV then connected an HDMI cable from the converter to the Visio TV. Got another remote but now I have a TV guide for the Local St...
    Silver Fox
  • 5 out of 5 stars
    5 out of 5 stars review
    8/1/2026

    Love the quality of sound and ease of set-up

    [This review was collected as part of a promotion.] I really love the sound and the ease of set up. From the ACTUAL set-up to the linking to my TV. I DO have a vizio... but an older one so it doesn't have the quick snap on the bottom but I purchased an attachement to my existing wall hanging set up and it was super easy and looks great.
    Lucci_Girl
    Originally posted on
    vizio.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/29/2026

    VIZIO TV

    [This review was collected as part of a promotion.] Have owned a lot of TVS over the years, and vizio is the BEST one we've ever had. SO GOOD, IN FACT, WE OWN 3 OF THEM NOW.
    C&CF
    Originally posted on
    vizio.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/5/2026

    Excellent TV...

    [This review was collected as part of a promotion.] This was give to me as a gift for my birthday... It's better than any flat screen I have ever possessed...
    Pricillia53
    Originally posted on
    vizio.com
  • 1 out of 5 stars
    1 out of 5 stars review
    4/15/2025

    Huge Supporter of Vizio Until I Bought 2 65”ers

    Huge fan of Vizio until both of my 65” Quantums went whacky on me. The units cycle through on off, going to black screen repeatedly with no audio. I have to restart both TV's to get them to stop cycling on and then black screen. I have religiously stayed up to date with all up dates but still after 2 years no solution to whacky Quantum's. Very frustrating.
    Bmanf4
    Originally posted on
    vizio.com
    Customer Care
    I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO....
  • 1 out of 5 stars
    1 out of 5 stars review
    3/2/2025

    Picture is bad after 2 years of use.

    I bought my Vizio TV because it had decent ratings and was a good price. I've had issues with the operating system for a while. I can't use bluetooth headphones without connecting them, then turning the TV off and connecting them again. If I don't do that the sound cuts in and out. Sometimes switching from my PS5 to my cable TV would cause the picture to be distorted and I would have to change channels to get the distortion to go away. Now that I've had my TV for about two years, I now see horizontal lines across the screen when viewing certain colors. (Mostly reds , pinks and flesh tones.) Even resetting the TV to factory conditions and making sure all the connections are solid, I still have the problem.
    Scott2233
    Originally posted on
    vizio.com
    Customer Care
    I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO....
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    8/1/2022

    A MESS!!!

    The original delivery was great!! Once we realized it was damaged, the chaos began!! A complete mess!! Too much to list...long and short we eventually had to pick up the TV because of an incorrect address that I tried to fix with 4 phone calls and over 2 hours of phone conversations...very disappointed with it!! No return phone calls as told, a big mess!!!
    Phillip
  • 4 out of 5 stars
    4 out of 5 stars review
    9/20/2021

    Great TV, at first

    Bought this TV in January of 2021. Great TV! Great picture, great options! This evening I got a small green line in the picture while watching Sunday Night Football. I thought it was a glitch in the networks graphics. It was not. It was the TV. I contacted the Vizio Support and they are supposed to be sending a replacement TV out. I would love to just return this to the store but don't think I can, I will check tomorrow. I was happy to hear about the members 3 year warranty from Sam's Club upon purchase but didn't think it would be this soon. I will update once process is concluded to inform you how it goes.
    AdmBomb
  • 2 out of 5 stars
    2 out of 5 stars review
    5/10/2022

    You will need additional equipment to watch in 4K

    I bought the VIZIO 65" - M65Q7-J01, unfortunately SmartCast apps such as Fubo and YouTube, and Watch Free+ will not deliver video in 4K (2160p). Channels like NBC, ATT Sports NET, in SmartCast /Fubo play at only 720p, and 4K YouTube videos will play at only 1080p max in SmartCast. I then got a 4K Roku and plugged it into an HDMI port, and tested the same channels and streams that were only at 720p in SmartCast were now streaming in 4K/2160p every time while using the Roku (and the TV had a nice picture). I searched every menu option multiple times to see if it was configuration, including with the SmartCast Android app, but was of no help. The Vizio support person was very patient, and we tested my LAN connection to the TV, and he said ...
    wasted much time
    VIZIO
    Hello wasted much time, thank you for taking the time to leave us your feedback today. The VIZIO model M65Q7-J01 TV will alw...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/4/2026

    Exciting large screen streaming!

    [This review was collected as part of a promotion.] I upgraded from 50 to 55 inch and I feel that I'm at the game or in the theater with the vivid picture! I am excited about all the free content Vizio provides including many different channels, movies, and music videos!
    Jack652
    Originally posted on
    vizio.com
  • 1 out of 5 stars
    1 out of 5 stars review
    1/21/2026

    Piece of Garbage

    [This review was collected as part of a promotion.] Bought the M58Q7-J01 Vizio tv August 31, 2022 for home use. Within 2 months, had to submit a warranty claim, as it stopping producing sound, bought a sound bar so I could hear TV until the warranty repair service showed up to fix. Over the last 3 years, every now and then it does a crackly static noise for 30 seconds, then goes away, completely random. Now, not even 3.5 years old, picture's starting to go out, light colored lines running horizinally across the screen. Thought Vizio had gotten better, but guess not. Get what you pay for.
    JHag
    Originally posted on
    vizio.com
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    9/16/2021

    A sad birthday present

    Came with the screen busted & cracked all over, would not replace & only return & credit
    Bobby
    VIZIO
    Hello Bobby, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avo...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/12/2022

    Web site wrong. TV Great however

    Love the TV. Don't like that it doesn't support DirecTV streaming. I did a search on Sam's for TV's that did and this one came up... But it doesn't.
    Adirondack 1