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Customer reviews for VIZIO 65" Class M-Series Quantum 4K HDR Smart TV - M65Q7-J01 for
VIZIO 65" Class M-Series Quantum 4K HDR Smart TV - M65Q7-J01
4.5 out of 5 stars
stars
914 ratings742 reviews
  1. 5 stars75% (681)
  2. 4 stars15% (138)
  3. 3 stars4% (32)
  4. 2 stars2% (18)
  5. 1 star5% (45)
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Showing 91-100 of 742 reviews
Jul 31, 2022
Reviewer name: Mary A.
2 out of 5 stars
2 out of 5 stars review

Waiting for a new replacement Vizio TV

My less than 2 month old Vizio TV speakers went out on July 16. Had two different sets of speakers installed but still no sound-great picture! Vizio representative called on July 27 to tell me they were sending a brand new TV to the service tech in my area and they will call me to install the TV and take away the broken one. I'm hoping this happens relatively fast as we have had no TV to watch since July 16!,

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
reply from Customer Care

Hello Mary A., defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.

Jul 16, 2023
Reviewer name: Smith76
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] We love the recommendations and personalization options on the main screen. The choices on the remote are exactly the ones we would have chosen if we were personalizing this ourselves. The help screens have been ready to navigate and set up.

Review from vizio.com
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Dec 10, 2022
Reviewer name: Mama J
5 out of 5 stars
5 out of 5 stars review

Intense color!

[This review was collected as part of a promotion.] We can really tell the difference between our last tv and this one in the color intensity. Just beautiful! The only complaint I have is that the remote doesn't have a number pad. You can display a number pad on the screen, but it takes a little more time.

Review from vizio.com
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Jul 19, 2023
Reviewer name: Betolicious
5 out of 5 stars
5 out of 5 stars review

Great overall

[This review was collected as part of a promotion.] I was gifted a Vizio TV, and I am so happy about it. The picture quality is very clear, the sound is about on par with other TVs this size, and with the most recent update, navigating all of the apps is so much simpler. I do really like the fact that I can connect Bluetooth headphones so I can watch TV while my wife sleeps. I plan on getting more in the future.

Review from vizio.com
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Dec 22, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

AWESOME TV!

This 75” M series VIZIO TV is absolutely awesome! Super bright! Super colorful! The built in speakers are pretty nice too! I mounted it on the wall and added a KLIPSCH 600 Surround Sound to it! And BLAM! Movie Theater Time! So glad I went with the VIZIO 75” M Series! Best TV I've ever seen!

Review from vizio.com
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Dec 21, 2021
Reviewer name: DSMc
4 out of 5 stars
4 out of 5 stars review

Pros and con

I love the picture on the tv. The colors are bright and the blacks are very deep. The thing I dislike is the remote. I watch a lot of OTA programming and the remote doesn't have the option to get channel information. The tv is capable but the remote doesn't have the function. This is my 3rd Vizio so I tried another remote and it worked fine. I called the help line and was told “just go buy yourself one”….. not what I was expecting! Minor stuff but pretty important to me, so I just came off the hip and bought myself one.

Review from vizio.com
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Aug 17, 2022
Reviewer name: Phyllyb
1 out of 5 stars
1 out of 5 stars review

Vizio 58” QLED TV

I bought this tv only three months ago, it continually shuts off and doesn't turn back on! Won't load smartcast , also have to reboot and retype in all my passwords to watch any show. I called support and they did not fix the situation said that they were aware they had problems but no resolution Not sure I would buy another one

Review from vizio.com
Helpful?2WP1PORQUQEC13911415275
reply from Customer Care

Hello Phyllyb, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.

Mar 4, 2024
Reviewer name: Tony2001
5 out of 5 stars
5 out of 5 stars review

VIZIO M-Series Quantum: Visual Brilliance

[This review was collected as part of a promotion.] As an avid consumer of entertainment, I've had the pleasure of owning the VIZIO M-Series Quantum 65" Class 4K HDR Smart TV for nearly two years now, and it continues to impress me on multiple fronts. Let me take a moment to share my experiences and insights with you. First and foremost, the display quality of this TV is nothing short of exceptional. Whether I'm watching the latest blockbuster movie, catching up on my favorite TV shows, or immersing myself in the world of video games, the clarity and vibrancy of the visuals never fail to captivate me. The 4K resolution combined with HDR technology ensures that every scene is rendered with stunning detail and lifelike colors, making for a truly immersive viewing experience. I particularly appreciate the versatility offered by the different picture modes, with Vivid and Calibrated Dark being my personal favorites. The Vivid mode enhances the colors and brightness, perfect for when I want to make a statement with my viewing experience, while the Calibrated Dark mode creates a more cinematic atmosphere with deeper blacks and richer shadows, ideal for late-night movie sessions or immersive gaming sessions. Another standout feature of this TV is its compatibility with Amazon Alexa. Being able to control the TV with voice commands adds a whole new level of convenience and accessibility to my entertainment setup. Whether I want to adjust the volume, change the channel, or launch a specific app, Alexa's seamless integration with the TV makes it quick and effortless to do so. Beyond its impressive technical capabilities, the VIZIO M-Series Quantum also boasts a sleek and modern design that complements any living room or entertainment space. The slim bezels and minimalist stand give it a sophisticated aesthetic appeal, while the sturdy build quality instills confidence in its durability and longevity. In conclusion, I wholeheartedly recommend the VIZIO M-Series Quantum 65" Class 4K HDR Smart TV to anyone in search of a premium viewing experience. Its exceptional display quality, versatile features, and seamless integration with smart technology make it a standout choice in the crowded TV market. After nearly two years of ownership, I can confidently say that it has exceeded my expectations in every regard and has become an indispensable part of my home entertainment setup. If you're looking to elevate your viewing experience to new heights, look no further than the VIZIO M-Series Quantum. It's a five-star performer in every sense of the word.

Review from vizio.com
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Jun 9, 2022
Reviewer name: NoWay Vizio
1 out of 5 stars
1 out of 5 stars review

Terrible Customer Service

Even though the TV seems good the Customer Service is Terrible. I was missing a cable for my surround sound and because it was an open box that was listed as excellent condition with all parts present they said they couldn't not help. I understood completely but what turned me off they didn't even offer me an option to but the cable from them that is matched to fit the speaker.

Review from vizio.com
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reply from Customer Care

Hello NoWay Vizio, open box items are more likely customer returns that cannot be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount by the retailer. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components, think a laptop missing a charger as an example. Most open box items can be inspected in-store by you before purchasing. Individual cords are not available for purchase directly from VIZIO at this time. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.

Jan 31, 2024
Reviewer name: RGK1
4 out of 5 stars
4 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] I've enjoyed this TV. Now it's not perfect. I have to unplug it every 5 to 6 weeks to reset it. Last week I lost all of my apps. I had to reset it three times before the apps would even show up so I could add then back to my home screen. The color settings are poor and you need to adjust them yourself. But once you figure it out the picture is really nice.

Review from vizio.com
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