I ordered this grill on line. It arrived almost two weeks later (slight delay from local shipper). The grill comes in three separate pieces and arrives in two large boxes on two pallets. Set up was easy with a dolly, the included tools and some minor assistance from the wife. There are some good videos on line to show you the product. After setting it up, we grilled steaks and all worked as advertised. The grill cooked evenly and gets very hot. It looks very similar to expensive summer kitchens but retails at 1/3 of the price. I cannot comment on how long it will last but so far so good.

I have tried 3 times to buy the natural case grill for price of 999.00 and put in my cart and sent conformation "thanks for purchase than 3 days later says cancelled since Feb. 17 I see reviews on her from Feb and March saying what a great price saved over 1000. So I don't get it.. when I call sams club .com. they say sorry they are out of stock but yet review from March tell different story 🤔 ... sad sams club don't back up what the advertise . 3 times I purchased and got conformation .. and was cancelled ...who does your website product inventory 🤨

If you were going to get this as a gift DO NOT! We were gifted this for a wedding gift and the grill lid is severly dented and cracked, we are missing the griddle plate and a foot and they will not do nothing to help and also told us no parts were available to even purchase. So whoever gifted us this spents $2400 plus tax for something we can not use.

The cover is not very durable, All four corners have started to wear through already and there are a few areas in the front that are starting to wear through.

Looks great…had issues with missing foot but was replaced. We have had for just over a year and now the faux stone is starting to crumble and fall off on the back. We always keep it covered…..disappointing for the price paid, would not recommend

Heavy Duty Cast Iron Griddle don't work. Reported issue 2 month ago from the 1st day. Waiting for Customer Service (Member's Mark) to help us . Terrible response from Customer Service.

I have only used the grill once but have turned it on to "burn" off any residue a couple times. The grill does not get any hotter than 450 degrees. Not sure why, will look into it. Very nice look though.

Looks very nice, but came with a small piece of it damaged and missing 2 feet! I need those feet because it's currently propped up with a wood block. Other than that it's a very nice looking grill

Prokan is the grill manufacturer, they just released the conversion kit for NG to propane ($250). Awesome Grill for the price.

Bought this for my husband & it looks great, just like pictures, but it came with a small dent on the front. Look forward to cooking a delicious dinner on it. Overall it is a beautiful piece and I would recommend it 👌 Shipping company needs to be a little more careful during delivery.