Hi Judy…we’re disappointed to hear this happened! Your comfort and your well-being are extremely important to us and we take your experience seriously. Because we review our products and ingredients extensively to ensure that what you’re describing is unlikely to occur, we'd love the chance to learn more and to see how we can help. Please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST). Hope to chat soon!

Hi Joanne, thanks for sharing your feedback. We're disappointed to hear you had an issue with this product because we always want you to be satisfied with your experience. If you'd like to share more and see how we can help, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We hope to hear from you soon.