Hi Alice, we're glad that Depend Fresh Protection is working well for you but disappointed to hear that you're experiencing some chafing from time to time. We take your concerns seriously and want to assure you that Depend products are extensively tested and assessed by qualified safety experts to be safe for intimate skin. We'd like to learn more about what occurred and help, so please give us a call when you have a chance. We're available at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). Thank you!

Hi Yvonne! Thank you sharing your feedback with us. We're disappointed to learn about your experience with our Fresh Protection underwear. We always want to provide you with a product you can rely on and would recommend to others. We'd like to learn more and see how we can help. Please reach out to us when you have a chance at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We're here to help!