We absolutely are so pleased with this ice machine!

Great

Love it!

love it so far

Great product

Great product

Excellent Ice, a bit loud but acceptable

Loved the ice but had too many issues with it not working. Had to return it

Makes best ice... Comparable to Chick-Fil-A ice

Bought Nov. 30, 2025, started making and odd groaning noise after two weeks and seems like the water level sensor and pump are failing. It asked for descaling after 1st 100 hours and I use distilled water only. This tells me I think descale is based on time, not actual need. Did descale and rinse which is a pain and can get messy with side tank. Once or twice a day I have to add water in the unit water reservoir after about 2 weeks after I got it which is what leads me to think the noise is the water pump as reservoir is half full, and the side tank is completely full. After I purchased I see this is one of the major complaints. I’m giving it till new years and if doesn’t correct it self it’s going back. The ice is very nice. The unit looks very good, but the noise is louder than I expected from the unit and I had no idea the maintenance on. It would be such a pain. If I had to do all over again, I would not purchase it’s not worth the labor