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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
428 ratings312 reviews
  1. 5 stars63% (269)
  2. 4 stars8% (36)
  3. 3 stars3% (14)
  4. 2 stars6% (25)
  5. 1 star20% (84)

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Showing 71-80 of 312 reviews
Jul 16, 2026
Reviewer name: KLF
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

fouind one that works

Ice stays cold and does'nt waste water, love size and softness of ice

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Aug 9, 2025
Reviewer name: Teresa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

EXCELLENT PRODUCT

This ice machine is the BEST thing I've purchased in a while. I was very impressed with the quality of ice it makes. A gallon seems to go a long way. I highly recommend this product!!!

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Aug 16, 2025
Reviewer name: Noonie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful!! We love the Opal!

The Opal is great, makes the best nuggets to crunch on. Very convenient and easy to maintain. Makes your beverage colder. Makes ice nuggets quicker than I thought, the whole family loves Opal!

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Oct 29, 2024
Reviewer name: Greg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ice nuggets

I love these ice nuggets. I thought they would melt down really quickly in a drink, but they don’t. They actually chill the drink very quickly and remain pretty solid for a long time. I use them in my thermos and it last all day.

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Aug 8, 2025
Reviewer name: Oshoot
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great unit makes self serve ice on countertop

Works well much quieter than Fridgeidare, unfortunately we bought two weeks before $120 price reduction- cannot find anyone at Sams to help me with price adjustment

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Sep 3, 2026
Reviewer name: Janice
1 out of 5 stars
1 out of 5 stars review

The ice maker started making a loud sqealing noise after running for one day. It also started a cleaning cycle while set in the "ice" mode. The only reason I gave it 1 star was for exceptional costomer service.

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reply from GE Answers

We recommend using only distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the recommended schedule for running descaling and sanitizing cycles. Using vinegar during the descaling cycle can also help break up mineral buildup. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduce the solidification of scale. It is recommended that there be at least 4 inches of clearance at the back, on both sides, and above the Opal to allow for proper airflow so that the fan can circulate air around the unit. You can also reset the Opal by disconnecting it from power for 3 to 4 hours before reconnecting it. If the issue continues after troubleshooting, please contact our Opal team at 866-907-6718 for further assistance. For assistance with your customer service experience, please call the Sam’s Club team directly at 1-888-746-7726.

Sep 11, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Better than Sonic!

OMG! Better than sonic ice! I was skeptical but it's the real deal. Makes a decent amount for a couple people. I eat ice a lot. Not that loud. Instructions could be way better but I figured it out.

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Jun 22, 2025
Reviewer name: Opal
1 out of 5 stars
1 out of 5 stars review

Do Not Buy

I had a First Build Opal ice maker that I bought 10 years ago. It quit working in May 2025. So i decided to buy another First Build - well they are now GE. So I took a chance. I bought it 6-13-25 and it started making the same screeching noise that my 10 year old did before it died. Not even 10 days old. I am sooooo disappointed.

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Mar 29, 2026
Reviewer name: ITSS
5 out of 5 stars
5 out of 5 stars review

Quick ice.

Loving the ice nuggets. Works quietly and has night light. Makes perfect ice nuggets, large capacity holding tank. Is about half an inch to tall to fit under countertop. Had to locate on top of a small refrigerator used for drinks. The external tank must be removed to fill with water rather than pouring water from the top, a slight inconvenience.

Review from geappliances.com
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Jul 22, 2025
Reviewer name: Dawn48
1 out of 5 stars
1 out of 5 stars review

Inconsistent icemaker

I was so excited to get this machine. I spend most of the day just trying to get it to make ice. Once it does, I love it. I have to side tank full of water, the reservoir full to the max line, and it will still tells me it needs water. It is random when it starts making ice. I love and hate this machine. I wouldn't purchase this once from Sam's Club. The concept is wonderful. I would try buying somewhere else.

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