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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
4.1 out of 5 stars
stars335 ratings239 reviews
  1. 5 stars68% (229)
  2. 4 stars10% (33)
  3. 3 stars2% (8)
  4. 2 stars4% (15)
  5. 1 star15% (50)

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Showing 71-80 of 239 reviews
Nov 21, 2025
CRAIG
1 out of 5 stars review

Good while it lasted, would not waste your $.

Never used anything but distilled water, cleaned and descaled as recommended. Stopped working right at 1 year. Now its a $600 paperweight and GE won't help.

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Dec 23, 2025
BJ
5 out of 5 stars review

Verified Purchase

Really nice & great ice

Love it!

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Jan 5, 2026
S Adcock
5 out of 5 stars review

Verified Purchase

icemaker

love it so far

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Mar 29, 2026
ITSS
5 out of 5 stars review

Quick ice.

Loving the ice nuggets. Works quietly and has night light. Makes perfect ice nuggets, large capacity holding tank. Is about half an inch to tall to fit under countertop. Had to locate on top of a small refrigerator used for drinks. The external tank must be removed to fill with water rather than pouring water from the top, a slight inconvenience.

Review from geappliances.com
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Nov 21, 2025
JOCELYN
1 out of 5 stars review

Broke after only 2 full months of use.

I really loved this ice maker until it stopped working less than 3 months after purchasing it. It was working fine at first. We kept it clean and descaled. Recently, it just stopped making ice and kept saying we needed to add water even when the reservoir was full. We drained it, cleaned it again, refilled it and the same thing happened again. Apparently, others have had the same problem. So, we returned it. I will miss my nugget ice.

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Dec 1, 2025
GAYLA
2 out of 5 stars review

Worked great 1.1/2 years. Warranty useless!

I loved our ice maker until it quit after 1 1/2 years! I bought the additional warranty but it was useless! I’ve called several times, got the run around, been on hold…..still no positive response. Warranty company said check with manufacturer, manufacturer said their warranty is only 1 year. I’ve done everything they told me %26 when I turn it on, it makes ice for about an hour then water runs down inside back of machine, melting available ice! I do not recommend this product!

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Dec 27, 2025
Adam
1 out of 5 stars review

The Whining noisy ice maker

I have purchased %26 returned this item 3 times within a year all for the same exact issue, it makes the ice but after 3days to a week out of nowhere it starts whining out of control, even when turned off it still continues whining, it will need to be unplugged for it to stop. I have videos i would like to submit but this review only allows photos. After the 3rd time, i returned the item and went with a different brand..

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Dec 20, 2025
John
2 out of 5 stars review

Great ice, poor quality, and is failing already

Bought Nov. 30, 2025, started making and odd groaning noise after two weeks and seems like the water level sensor and pump are failing. It asked for descaling after 1st 100 hours and I use distilled water only. This tells me I think descale is based on time, not actual need. Did descale and rinse which is a pain and can get messy with side tank. Once or twice a day I have to add water in the unit water reservoir after about 2 weeks after I got it which is what leads me to think the noise is the water pump as reservoir is half full, and the side tank is completely full. After I purchased I see this is one of the major complaints. I’m giving it till new years and if doesn’t correct it self it’s going back. The ice is very nice. The unit looks very good, but the noise is louder than I expected from the unit and I had no idea the maintenance on. It would be such a pain. If I had to do all over again, I would not purchase it’s not worth the labor

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Dec 29, 2025
Derek
1 out of 5 stars review

0 for 2 - poor quality, poor GE customer support

Both ice makers made incredibly loud squealing noises on day one. Occasionally made ice, but more often than not, it only made noise. Tried using GE’s recommended “solution” of cleaning with vinegar to descale my brand new ice maker. Look on YouTube and you will see so many videos about squealing GE ice makers. It is frustrating GE doesn’t stand behind their product.

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Nov 21, 2025
RANDOLPH
1 out of 5 stars review

Worked 2 months

We love this icemaker, it was fast producing ice and the ice was perfect. After about a month, we got a low water indication and it stopped making ice. We drained and cleaned it and it started working again. Two weeks later and the same thing. Again I was able to resolve the issue. Now it is exactly 2 months old and it happened again, but this time I could not get it to work again. Sam's is excellent and is processing an exchange. We will get a replacement, but our confidence took a major hit. After reading about similar issues, I am concerned how this product is going to age. It is very expensive to fail after only two months and it seems to be happening to others.

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