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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
428 ratings312 reviews
  1. 5 stars63% (269)
  2. 4 stars8% (36)
  3. 3 stars3% (14)
  4. 2 stars6% (25)
  5. 1 star20% (84)

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Showing 51-60 of 312 reviews
Sep 21, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Third time return

This is the third time I have returned this item and none of them have ever stopped making a horrible loud noise. I've tried unplugging, cleaning and all of the above but nothing seems to work. Waste of time and money I thought I was going to have an excellent product thinking GE was a very good brand but this time I'm very disappointed!

Helpful?354GVIG69MP413904307668
reply from GE Answers

We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Additionally, it is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit. We understand that you have already returned the product and we’re happy that the retailer was able to assist you. We always recommend reaching out to us directly for product assistance so that we can work with you toward a resolution before a return is necessary; we’re always here to help.

Sep 7, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Horrible noise

I have been seeing all of the reviews about this ice makers. They are true. This machine makes an unbearable squealing noise and I can't get it to stop whatever I do. Unplug, dethaw, descale. Extremely disappointed that GE would continue to sell this producer with the same problems that a lot of customers are having. Now, what are our options to something comparable?

Helpful?354GVIG69MP413904307668
reply from GE Answers

We are happy to provide guidance with the sounds of this Opal icemaker. When the Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and may take 10 to 45 minutes. We have also provided some normal operating sounds for this unit in the article "Opal Ice Maker - Normal Sounds" on our GE Appliances website under the Support tab.

Aug 9, 2026
Reviewer name: ZZMama
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nuggie Ice

Great price and works like advertised. Love it!

Helpful?354GVIG69MP413904307668
Dec 30, 2025
Reviewer name: Randy K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Counter top Ice Maker

This is a nice durable ice maker. It's a little bit heavy but well built. Very easy to install and makes great ice crunch cubes. This ice make is a very quite unit compared to others we have had. My wife loves this ice maker.

Helpful?354GVIG69MP413904307668
Jul 29, 2026
Reviewer name: Erika2017
5 out of 5 stars
5 out of 5 stars review

Best Ice Maker

Just got this a couple weeks ago and it's awesome. Makes ice just like sonic ice. It's quiet and makes a lot of ice. So glad I finally gave in and got it.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Jul 25, 2026
Reviewer name: LindaB
2 out of 5 stars
2 out of 5 stars review

Water reservoir is a breeding ground for bacteria

The internal water reservoir on these machines are warm and dark; a perfect environment for bacteria and mold. When the unit we had was not producing as much ice, we took it apart. Even though it was regularly descaled and disinfected, the water reservoir and tubing around the reservoir were green and reminded us of pond scum. I am not talking about the side unit that you fill with water. This is the reservoir at the top of the unit. We were shocked, as the ice looked and tasted OK. The water in the reservoir was discolored and as you can see from the photo, there was a thick biofilm. There are YouTube videos mentioning this. Read the comments. I suspect all of these machines look like this over time....

Helpful?354GVIG69MP413904307668
reply from GE Answers

Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.

Jul 26, 2026
Reviewer name: Michael
1 out of 5 stars
1 out of 5 stars review

Died after 24 hours

Died after 24 hours - "Add Water" error with full reservoir I was excited about this ice maker, but my unit stopped working after only about 24 hours of use. It started throwing a "low water" / "add water" error even though the reservoir was completely full. I went through every troubleshooting step I could find: drained and refilled the tank, ran it in cleaning mode, removed the side tank and filled the internal reservoir directly, and checked the float switch for obstructions. Nothing worked - the unit consistently reported low water regardless of the actual water level. For a brand-new machine, this points to a defective float switch or water level sensor right out of the box, not anything on my end. Disappointing for an expensive appliance to fail within a day of setup. If you're considering this ice maker, be aware that quality control issues can happen even on units that arrive working initially. I'd recommend testing yours thoroughly in the first 24-48 hours. Now to dry it out, pack it up, and take it back.

Helpful?354GVIG69MP413904307668
reply from GE Answers

We understand that you have already returned the product and we’re happy that the retailer was able to assist you. We always recommend reaching out to us directly for product assistance so that we can work with you toward a resolution before a return is necessary; we’re always here to help.

Jul 25, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Noisy Ice Maker

After having this and being very happy with it, it started squealing badly. I don't mean a little noise it was like several cats fighting. The power button did no good. Watched a lot of videos and it seems to be a common problems. I local repair shops want anything to do with it.

Helpful?354GVIG69MP413904307668
reply from GE Answers

Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.

Aug 4, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

It Does What I Hoped It Would Do!

I have been thinking about this icemaker for several months, but I was reluctant to purchase due to the price and some of the negative reviews I saw. However, a doorbuster offer convinced me to give it a try, and I'm glad that I did! I was concerned that this icemaker would not work well, and might be noisy after reading some of the experiences mentioned by others. However, this product has worked flawlessly for me, and produces the type of nugget ice that I dearly love! I do not find it to be noisy, and it produces a sufficient amount of ice within a reasonable time. I think that the instructions for set up and use of the icemaker could be written more clearly, but with some patience, I managed to figure things out. Also, I would've preferred that the icemaker came with a metal ice scoop, rather than the plastic one I received (although, the plastic scoop appears to be of decent quality). Based on my experience, I would recommend this machine provided you can catch it at a good price!

Helpful?354GVIG69MP413904307668
Aug 22, 2026
Reviewer name: Loud Squealing
2 out of 5 stars
2 out of 5 stars review

Noise

We purchased this unit on 5/23/26 and installed on 5/24/26. We clean per the operators manual and only use the correct recommended water. It is installed on counter and have the required room all around the system. Today is started squealing loudly. We unplugged it and left if off for 30 minutes. Plugged it back in and the squealing started again within a minute or so. Sounds like a bearing is going out. We submitted a replacement/warranty claim on the GE website. We will see what happens. We love the machine and enjoy the amount and size ice is produces. We just want this fixed or replaced.

Review from geappliances.com
Helpful?354GVIG69MP413904307668