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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
4.1 out of 5 stars
stars335 ratings239 reviews
  1. 5 stars68% (229)
  2. 4 stars10% (33)
  3. 3 stars2% (8)
  4. 2 stars4% (15)
  5. 1 star15% (50)

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Showing 151-160 of 239 reviews
Dec 27, 2025
Dawn0421
5 out of 5 stars review

Makes ice so fast!

[This review was collected as part of a promotion.] Awesome ice maker! It makes the perfect nugget ice!

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Dec 29, 2025
Jbob 6769
5 out of 5 stars review

Awesome ice maker!

By far, the BEST ice maker we’ve owned (3 previous) Looks great and works effortlessly. Cleaning is a breeze!

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Nov 24, 2025
JustMe5
2 out of 5 stars review

Ice melts and only makes ice at night

[This review was collected as part of a promotion.] Overall it is good but during the day the ice melts and it only makes ice at night!

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We'd like to provide information on how and when the Opal produces ice. In general operation, ice will be continuously made to keep the bucket full and that it will melt and water will be recycled to make more ice. There are scheduling options within the SmartHQ app that allow time-specific ice production and we recommend checking to see if that feature has been enabled. If you need help with the scheduling option, please contact our Connected Home Support Line Team at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com.

Aug 30, 2025
Sarahzechmomma
1 out of 5 stars review

Not making ice

[This review was collected as part of a promotion.] Worked great for about a month. Now light is blue which means it needs water. Unit has plenty of water. I just cleaned it last week and only use distilled water. Not making ice!

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We'd like to assist with your Opal not making ice. Check that the ice bin is pushed all the way in place. Also try to reset the unit by unplugging it for 3 to 4 hours. Keep an eye on your inbox for an email from a team member seeking additional details. Please respond promptly when you receive it

Jul 14, 2025
hlshaw58
5 out of 5 stars review

Just Got and Set Up Easily! Already Making Ice!

Just got this product, but was able to set up easily and started making ice very quickly. Heavy to get in to the house, but other than that, very straight forward to setup and use.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Aug 12, 2025
Nik69
2 out of 5 stars review

Bad instructions

It is very hard to understand the light pattern and what it means. The blue light is on, but the water level is up to the mark. Lack of clear instructions is the main problem. However, ice quality is the best.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We are thrilled to hear you are enjoying the quality of the ice that this unit produces. We have provided some information regarding the display light on page 10 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--D_mZrMtc--/248fcfa1db27d93cf26d2d04dad1f2db57a3f5f1.pdf

Jun 8, 2025
Heather352
1 out of 5 stars review

He opal ice machine

Way to much money I paid for this machine before a year was up loud popping winding sound while making ice and I bought two at one time both are not working correctly…Ge count yo days ..

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE_Appliances

We want to help go over the sounds you are noticing from your icemaker. There are certain sounds that can be normal to hear, when it comes to the operation of the Opal. We recommend checking through the following article to view some of the sounds that can occur: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 We also recommend contacting our support team for additional assistance. They can be reached at 1-866-907-6718.

Aug 28, 2025
63jag
5 out of 5 stars review

Opal Stand alone Icemaker w/ extra tank

[This review was collected as part of a promotion.] Lots of ice, it is a great size, and a lot in not much time. I wasn't sure about the size to begin with, but when it is in a glass, it makes the drink very cold.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Aug 12, 2025
Rachie4126
4 out of 5 stars review

Love this ice!

Keeps ice made. But, I do not like the fact that when it is filling with water, the water goes through the ice bucket and melts the ice that is in it.

Review from geappliances.com
Helpful?354GVIG69MP413904307668
Sep 4, 2025
Clear Ice
5 out of 5 stars review

Excellent Nugget Ice Maker

[This review was collected as part of a promotion.] This is an excellent nugget Ice Maker. It is fast and makes a lot of ice and is easy to set up and use.

Review from geappliances.com
Helpful?354GVIG69MP413904307668