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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
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3.9 out of 5 stars
stars
428 ratings312 reviews
  1. 5 stars63% (269)
  2. 4 stars8% (36)
  3. 3 stars3% (14)
  4. 2 stars6% (25)
  5. 1 star20% (84)

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Showing 151-160 of 312 reviews
Nov 21, 2025
Reviewer name: CRAIG
1 out of 5 stars
1 out of 5 stars review

Good while it lasted, would not waste your $.

Never used anything but distilled water, cleaned and descaled as recommended. Stopped working right at 1 year. Now its a $600 paperweight and GE won't help.

Helpful?354GVIG69MP413904307668
Dec 10, 2025
Reviewer name: CARLOS
1 out of 5 stars
1 out of 5 stars review

been struggling since i got it work good for a couple months but know it shuts off right when its starting to make ice frustrating definitely not worth all the money this thing cost!

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Nov 21, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Weird Unbearable Noise

Worked great for a couple months and then it started making unbearable noise. Started like a little girl humming and progressively got worse. Maybe it's haunted. Returning and buying a different brand.

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Nov 27, 2025
Reviewer name: KIMI
1 out of 5 stars
1 out of 5 stars review

don't buy

This is 1/3 the cost of what I paid. But it eventually made too much noise %26 cleaning wasn't fun. Mold builds up in water tank 1st %26 then the well😬

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Dec 22, 2025
Reviewer name: ANDRE
1 out of 5 stars
1 out of 5 stars review

Absolute Trash - Do Not Purchase

I returned two of these terrible machines. They made ice right away and then started making horrible noises like it was going to explode. I returned it and got a replacement and it DID THE SAME EXACT THING. These machines are garbage.

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Jan 9, 2026
Reviewer name: LM
1 out of 5 stars
1 out of 5 stars review

Don't buy

Really wanted this to work but after trying 3 different times gave up. Each time of going through the whole process of unpacking and setting up machine would start making ice and then start making a horrible screeching noise. Slow to make ice.

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Dec 11, 2025
Reviewer name: DrJTM
1 out of 5 stars
1 out of 5 stars review

JUNK….

It is making a lot of noise. Similar to a broken lawnmower. Very disappointed with this ice maker. Not even a week old. 😕 I wish I could upload a video…. Good heavens!!!

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Dec 19, 2025
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

Grinding Noise

It worked fine for 2 weeks. Then it started making very loud grinding noise. Tried everything to make the noise stop but not successfully. Returned back to Sam's Club.

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Aug 18, 2026
Reviewer name: Bobs Ice Maker
3 out of 5 stars
3 out of 5 stars review

Ok not great

Good product but made squealing noise and had to add WD40 to the gear

Review from geappliances.com
Helpful?354GVIG69MP413904307668
reply from GE Appliances

We'd like to help improve your experience with the operation sounds from your Opal. Please note, we do not recommend altering the internal components in any way, as that is not how the Opal was designed and tested for use. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit. These tips will improve performance and resolve any abnormal sounds you may experience.

Jul 15, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Broke down

Picked up early May, fan already gave out by July 4th.

Helpful?354GVIG69MP413904307668
reply from GE Answers

We’d like to get a better understanding of what you’re experiencing with your Opal. Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.