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Customer reviews for 5000/3900–Watt Westinghouse Dual Fuel Inverter With Quiet Technology + Remote Electric Start for
5000/3900–Watt Westinghouse Dual Fuel Inverter With Quiet Technology + Remote Electric Start
4.7 out of 5 stars
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8,618 ratings8,610 reviews
  1. 5 stars80% (6,861)
  2. 4 stars17% (1,501)
  3. 3 stars2% (141)
  4. 2 stars1% (45)
  5. 1 star1% (70)

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Showing 1,841-1,850 of 8,610 reviews
Nov 12, 2021
BPrepared
5 out of 5 stars review

Versatile, feature rich and dual-fuel is great!

This generator is very quiet and the information panel is incredibly helpful. The dual fuel option offers versatility and makes it easy to always have fuel on hand. The oil change compartment could be a bit bigger, but this is a minor issue. The push-to-start feature makes it easy to start and it started up the very first time. This is an excellent generator at a great price.

Review from westinghouse.com
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Jun 19, 2021
orlando wolfpacker
4 out of 5 stars review

Nice hardware; poor manual.

Step 2 in the manual after connecting the battery is add the oil provided. The whole bottle. And what happens? A lot of it runs out of the generator all over my driveway because it didn't need the whole bottle. Then we have a features page in the manual which doesn't come close to matching the location of the features on the generator. And the instructions for paralleling inverter operation fail to state that if the generator has two black inputs (rather than 1 black and 1 red like the cable), then color coding on the cable doesn't matter. One can stumble into that information by going on-line by looking at pictures associated with the cable. The generator started up nicely using propane after pressing the on/off button and again very nicely using the remote. I didn't fire it up with gasoline yet, but when I do the gas will NOT contain any ethanol. I plugged the generator into a 50 amp power inlet box located outside by the main breaker (using the parallel cable and a 30 ft 50 amp generator cable after taking the central air and hot water heater off line and the results were very good. Had several computers and printers running, TV, refrigerator, microwave, a bunch of lights, and use of the garage door. I bought a second IGEN 4500 (gas unit as the DF units are sold within hours of receipt it seems) to use for parallel use with the DF unit. Haven't taken that unit out of box yet. I won't be able to use central air even running two units in parallel, but I will be able to run a wall rattler AC and perhaps use a burner on the stove if I manage other items carefully when a stove burner is on. The generator is very very quiet. The hardware is great; so what's the reason why the manual can't be good?

Review from westinghouse.com
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Aug 2, 2024
highfistius
1 out of 5 stars review

failed starter, never used gen

after 11 months of storage, sitting in the garage, on the charger, run once a month for 10 minutes since first fueling, the starter has failed. never actually used the unit to provide power, but kept in a ready state. very upset customer. also, in an attempt to upload a video per this Westinghouse review page, youtube automatically classified my 37 second video a "short" and this URL type is not valid for upload to this review section. only standard antiquated youtube URL's can be uploaded here. 1 star all around.

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Dec 31, 2021
Micah2
5 out of 5 stars review

Met all my lofty expectations

This is the quietest generator I've ever been around, even with a metal lean-to roof overhead and a few feet from a wall on one side and a fence on the other. I've used it only with propane so far, for which it ran great. Changing the oil mildly annoying since it's in an enclosed space but that's just the way these closed frame generators are. I would buy a second one if I have a need for another in the future.

Review from westinghouse.com
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Aug 14, 2023
Tbass85
4 out of 5 stars review

Great generator

Love the bells and whistles this generator comes with. You can't beat it for the price. Comes set up for propane with no extras needed. Ordered via Samsclub. Box was beat up but the generator was in decent shape. No scratches. A few spots in the blue plastic that seemed light in color like it had been hit or stressed, that or they just had inconsistent coloring. Quiet, although the frame has a bit of rattle to it. Hoping I can find something loose. Noticeably a little louder in that than other models, although exhaust seems quiet from afar. Had lots of trouble starting on its first time. Ended up killing battery I tried so much, and it wouldn't start with the pull cord either. Charged battery up (while it let it rest) and it took right off 2 hrs later after it had rested. Seems to start great now.

Review from westinghouse.com
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Jul 10, 2024
MarkAllen
5 out of 5 stars review

Lots of great features

I bought this generator to use for camping because all the electric sites get reserved so far in advance. It arrived in good shape and I was eager to test it out. The one I bought was an opened box refurbished unit. It didn't come with a manual so I looked it up online and printed it out. Filled it with oil and gas but had to charge up the battery. Once all that was done it fired right up. It is super quiet. I only put a gallon of gas in it and the meter said it had 5 hours of run time at idle. When I tried it on my camper the 13500 btu AC made the meter show it was at 50% capacity. Next I turned on the 700 watt microwave and the meter showed 75%. Shut those 2 off and the generator idled down and just purred quietly. With just all my lights on it barely comes off idle. So far I'm super pumped about this new camping toy.

Review from westinghouse.com
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Oct 22, 2021
Mikey64
5 out of 5 stars review

Quiet Beast of Power

Just bought and surprised how solid this is constructed. It is heavy but easy to tote around due to telescopic handle. Have only used it with propane so far and is exceptionally quiet. Started up first attempt using the fob. Purchased 50' 10-gauge extension cord per instructions. Did not have any spikes in voltage which is important as I will connect my home fridge to generator during next outage. Highly recommend this dual fuel model should community I live in be short on either the propane or the gas. Not so concerned about the next ice or winter storm now that I have this!

Review from westinghouse.com
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Apr 1, 2021
BP70
5 out of 5 stars review

Quiet & ease of ise

I bought a few days ago...broke it in yesterday...bought for our RV...started great, ran great, much quieter than my other generator, compact efficient & can parallel with other Westinghouse generators to increase output...panel tells you at a glance, what fuel level, demand & run time are...can switch over to propane before you run out of fuel without shutting of the generator...basically double your run time...

Review from westinghouse.com
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Feb 10, 2021
wapiti
5 out of 5 stars review

nice machine

I got this a few weeks ago. it was a little damaged from shipping scuff marks. not Westinghouse's fault. runs great only going to use propane . it idles pretty rough assume its the propane. make sure and break in properly the directions on break in aren't real good.. I ran it an hour and changed the oil.. lots of glittery metal in oil . changed the oil two more times after that every hour. going to run for twenty hours and change again. I ran two fridges and a freezer plus two heaters and some lights and it didn't miss a beat. Really like the Gen

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Apr 2, 2022
Jeffn
4 out of 5 stars review

Easy to start and use

I bought this a couple weeks ago to use with my race trailer. It was extremely easy to set up and use, other than a bit of a tricky oil fill location/design. It started right up an ran fine. I have only used it for a few low amp devices but am hopeful it runs as well when powering larger items.

Review from westinghouse.com
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