This certainly doesn't sound normal BobLionel, and we're sorry to hear about your difficulty starting. If you would give us a call directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we would like to see if we can determine just what is causing the issue & how to correct the problem so you can get back up and running as quickly as possible. We appreciate you sharing this experience and hope you will be reaching out soon!

That's great to hear, idkk. We're glad to know your 3400 PSI pressure washer has delivered a flawless & powerful performance, and we will take note of your hose feedback to pass along to our team. You can show off your work any time by tagging #simpsonclean on social media and we would love to see the results you achieve on those projects. Thanks - we appreciate you taking the time to share your experience!

Hi, CED. We are glad to know you are happy with the power of your 3400 PSI pressure washer, & we would like to do a little troubleshooting concerning your difficulty with the detergent! Would you please reach out to us directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com so we can learn more & uncover the solution? Thanks for your time & feedback - we hope to be hearing from you soon.

Hi , please contact our Customer Support Team at 877-362-4271. We would welcome the opportunity to understand the root cause of the issue and what can be done to help resolve your experience. -SIMPSON Team

We are so glad to hear you are happy with your 3400 PSI pressure washer & consider it a great investment. If you'd ever like to show off your work you can tag #simpsonclean on social media & we would love to see your results. Thanks, Ed - we really appreciate the review.

We are glad to hear it, Jonas. It's great to know your 3400 PSI pressure washer has performed with all the power you need to tackle your projects. You can show it off any time by tagging #simpsonclean on social media with your photos and we would love to see your results. Thanks for the review & have fun cleaning.

We're sorry to hear about this, Ms97910! This is not at all the performance we expect from our machines. Would you please reach out to our pressure washer support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would like to learn more about what happened with this unit & hopefully do some troubleshooting with you. Thanks for your time & we hope to be hearing from you soon.

Hi, Tired Of BS. We're sorry to hear about the failure to crank and would like to help. At your earliest convenience would you reach out to our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope to do a little troubleshooting to determine what you need to get up and running as quickly as possible. We hope you will be in touch soon & we appreciate the feedback!

Hi, Unsatisfied. We are sorry to about the connection failure. Would you give our team a call at your earliest convenience at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope for the chance to improve this experience as quickly as possible and would like to discuss the problem in more detail. Thanks for the feedback and we hope you will be in touch very soon.