Hello, Vicka- We are so sorry to hear about the unit not starting after such a short time. This is not what we expect at all. Would you please give us a call at 877-362-4271? Our support team should be able to troubleshoot with you over the phone and see what we can do to get your unit running again.

Hi Dennis88. This does not sound normal at all. We are sorry to hear about this disappointing experience & we would like to learn more. Would you please reach out directly to our support team at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would like to find out what could have happened with this particular unit & hope to discuss solutions with you. Thanks in advance for your time & feedback. We hope you will be in touch with us soon.

Thanks, Drizzle. We are glad to hear you have enjoyed the reliable performance of your 3400 PSI pressure washer & we appreciate you sharing your experience with exhaust/tire. We will be sure to document your valuable feedback to pass along to our team. Never hesitate to reach out to our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com if ever you have any concerns/questions about your unit. We hope you continue to enjoy your machine & we appreciate you taking the time to review!

Hi, Cnote 1080. This is actually a great question. On-board detergent tanks come with pros &amp; cons. Often, professionals prefer not to have them as they are another part of the machine that requires preparation for storage. The syphon function means less maintenance, but also a little less mobility. Since your pressure washer will automatically dilute your detergent, you can siphon directly from your detergent bottle, eliminating the need to measure or empty excess solution - simply put the cap back on when you&#39;re done. (link below.) We are confident you will enjoy the performance of your machine moving forward &amp; appreciate your feedback. <br /><br />https://www.samsclub.com/p/simpson-multi-purpose-1-gallon-disinfectant-cleaner/prod25831193?xid&#61;plp_product_6

Hi MikeT, <br />We really appreciate your business and are sorry to hear about the spots on your grass. If you will give us a call at 877-362-4271, or email us at productsupport&#64;simpsoncleaning.com, we can try to do some troubleshooting with you and hopefully correct any problems.

Hi, Jen. Please forgive our tardy reply. We just uncovered a technical glitch that prevented us from seeing your review until now. We are sorry to hear about the housing &amp; the trouble you had with the nozzles. This certainly is not normal &amp; would like to learn more about the condition of your unit to determine what might have happened. Would you contact our support team directly at 877-362-4271 or email us at productsupport&#64;simpsoncleaning.com? We would value any further feedback you could offer &amp; hope to explore solutions with you. Thanks for sharing your experience and we hope you will be in touch!

Hi Steve. We appreciate your time &amp; feedback. We&#39;d like to hear more about the experience you&#39;re describing with the valve. If you would, please contact us directly at 877-362-4271 or email us at productsupport&#64;simpsoncleaning.com. We&#39;d like to get to the bottom of the issue &amp; see if we can find a good solution. Thanks again for your time &amp; we hope to be hearing from you soon.

Thanks for sharing your experience, Steve. It's great to hear your 3400 PSI pressure washer performed powerfully in tandem with your surface cleaner to deliver great results on such a demanding job! You can tag #simpsonclean on social media any time and we would love to see what you achieved on that driveway. Have fun knocking out your projects & thanks again for the review!