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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 941-950 of 10,259 reviews
Jul 22, 2022
Reviewer name: firsttimereviewer
4 out of 5 stars
4 out of 5 stars review

First 4k Televison

[This review was collected as part of a promotion.] Since I knew I was going to be getting the new Xbox when it was available, I had to be prepared with a television that would be able to keep up with improving graphics. I am quite satisfied with the tv in terms of its visuals and performance. I use it a lot for streaming different services with the hosts of apps available to download straight the the television. The price that I had paid was a great selling point, however, I do wish that I had upgraded to a model capable of 120hz instead of 60hz. All in all, it is a great device for everyday media consumption.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi firsttimereviewer, We appreciate your feedback on the Samsung TU7000 TV and are happy to hear you are enjoying your new set. The TU7000 TV has 2 HDMI ports, all of which support Auto Low Latency Mode (ALLM) and Dynamic Metadata (HDR10+). “HDMI In 2” port further supports eARC. If you decide to upgrade to a TV capable of 4K@120fps (FRL), please consider the Q70A Series, which supports “FRL on HDMI In 4”. Thanks for being a part of the Samsung family! If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 7, 2023
Reviewer name: Deb72
4 out of 5 stars
4 out of 5 stars review

First time owning a Smart TV

I bought this TV over a month ago and generally speaking I am pleased with it. I have never owned a Smart TV and it took longer than I thought it would to set it up and getting it working with my Cable Provider. After I finally got it straight and was enjoying the TV, about two weeks later several strange things happened and the TV stopped working except for running old TV series. It kept bouncing back to some blank screen except for an icon in the upper left hand corner. Tried to unplug from the converter, that did not work. Tried unplugging the TV that did not work. Wanted to reset it back to Factory settings but that did not work. So I left the TV alone for two days and when I went back to it voilà it was back. Has not happened since but if it does I still do it know how to correct the issue.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Tiny
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal tv

[This review was collected as part of a promotion.] I am so pleased with the purchase of my new television! The picture and sound is clear. I've read many reviews that did not speak highly of the tv and I still decided to purchase. I am so happy I did!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: BHamm01
5 out of 5 stars
5 out of 5 stars review

Our Third Experience With Samsung Televisions!

[This review was collected as part of a promotion.] We are movie fans and use this television to access the latest releases. It is also easy to to select and binge watch all the current series shows! The television features were easy to learn and just as easy to use. This television was a welcome addition to our living room. We have had a couple of Samsung televisions in other rooms of our house as well. Great product!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 1, 2021
Reviewer name: DanP
1 out of 5 stars
1 out of 5 stars review

Great Price for a 65in...but terrible flaw.

i came across this tv at a great price and even told some friends about it. i loved the crisp view and all the available apps...specially the ability to use the appletv app on a sansumg tv. but on the second day of watching it, there appeared a thick vertical bar down the center. i did register it on samsungs website as soon as i removed it from the box and filed a claim as soon as saw that the bar wasn't going away. the soonest repairman appointment wasn't until a week out which will be this monday. i'll do an update after that. but this is very disappointing from such a well established brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

DanP: I am very sorry that you are experiencing issues with your TU7000 TV and are currently waiting for a service appointment. We appreciate your patience. Should you need further assistance even after your service appointment, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2022
Reviewer name: TVFan73
5 out of 5 stars
5 out of 5 stars review

This product is a great product.

[This review was collected as part of a promotion.] I have been streaming shows from multiple different services on this tv for the last 1-2 months so far, and I have been pleased to see that the tv has consistently had great visual quality. Additionally, load times for each streaming service have been efficient. Overall, I really enjoy this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 21, 2021
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Samsung issue remains

i have read plenty of forums and read a lot about this samsung issue that these tvs have. the tv is excellent when it comes down to picture and viewing but i have had too many times where it loses signal from the wireless router! this is very annoying when you want to simply come home and watch tv but have to keep resetting the connection.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Mike: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 24, 2020
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

43" crystal uhd series 7

[This review was collected as part of a promotion.] Great TV for the any room in the home. We have had great experiences with Samsung TVs and other Samsung products in the past and will continue to use them in the future. This particular one is in a bedroom and we really enjoy all of the features so far. Definitely would recommend it to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 4, 2020
Reviewer name: NuTV
4 out of 5 stars
4 out of 5 stars review

Pictureq

has a great picture. i did have a green screen when ps4 was 1st turned on, but when unpluged and plugged back in no problems. this tv replaces a 2011 or 12 lg. i'm used to the navigation of the old tv. i can't hold that against samsung, but the lg had more options of app's to download. get a sound bar as speakers are in the back, but i all tv are like that now. correct me if im wrong. i would recommend this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 23, 2021
Reviewer name: Becks
3 out of 5 stars
3 out of 5 stars review

Decent sized screen

we bought this tv thinking it would be an upgrade from our older 65” samsung. however, it was no better and image was the same. honestly, not overly impressed for it being an upgrade from our last model. works fine, just doesn't seem to be better quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Becks, Thanks for your review! Your new TU7000 Smart TV features our ultra-fast Crystal Processor 4K that transforms everything you watch into stunning 4K. You can choose from different Picture Modes to suit your preferences. Go to Home > Settings > Picture > Picture Mode to choose from (Standard, Natural, Movie, Dynamic, & Filmmaker Mode. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.) If you’d like further help with settings adjustments or have any questions, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor