Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 881-890 of 10,259 reviews
Oct 29, 2022
Reviewer name: Nightowl
5 out of 5 stars
5 out of 5 stars review

Easy to set up and use

[This review was collected as part of a promotion.] Really nice picture and easy to use right out of the box. Had most of the smart tv options loaded and it was easy enough to add Sling. Sound is decent but I did decide to add a soundbar for it in our bonus room.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 23, 2020
Reviewer name: LovemyTV
5 out of 5 stars
5 out of 5 stars review

This product is excellent

[This review was collected as part of a promotion.] This TV is my second Samsung and it is amazing. It was extremely easy to set up. It picked up on my firestick, my new Blu-ray player immediately and I didn't have to put in endless codes to make anything connect. I no longer have cable TV and rely on the internet to watch TV. The TV station guide has many enjoyable stations and even includes weather and news channels. Overall I think this TV was a perfect purchase for me. Not overly expensive and the quality is there. Thank you Samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Gill
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] This Samsung TV's picture is so crystal clear you fill like you are live and in person no matter what show/video you watch. Sound quality is good too. Set-up took about 30 minutes but it was easy. The tv gave instructions each step of the way. Love Love this Samsung Smart TV:)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2021
Reviewer name: Smartthings
5 out of 5 stars
5 out of 5 stars review

Seamless connection with Samsung phone

[This review was collected as part of a promotion.] I have enjoyed this smart TV experience as it has made communication with the TV seamless. With a Samsung phone and smart things, I appreciate the level of control provided by the Samsung TV experience, without having to download extra services or plug in smart TV device. The TV has ample space to download and run all of my subscription services, and smart things makes controlling the TV and switching between services much faster. My only wish is that the remote experience was closer to that of a normal TV remote because I do not use the swipe gestures. Final thought: turning off my TV from my Galaxy watch when I am ready to turn in makes this my favorite TV in my house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 9, 2020
Reviewer name: WLM68
3 out of 5 stars
3 out of 5 stars review

So-So

after the first 24 hours the screen went to a red solaritized image. i turned the tv off and unplugged it for 10 seconds, then turned it back on. so far so good, i just hope it doesn't do it after the 30 day return is up! other than that, you definitely can tell when you are not on an hd channel, blurry!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

WLM68: I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. You can find the update at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 For instructions on how to update your firmware, please go to: samsung.com/us/support/answer/ANS00062224/ Should your issue persist, or if you have any questions or concerns, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG (ask for TVs), Available 8 AM-12 AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Dec 23, 2021
Reviewer name: Katelyn
5 out of 5 stars
5 out of 5 stars review

Great quality, reliable, love the tv capabilities

we purchased this tv after purchasing another offbrand tv and it not working immediately out of the box. however, when we purchased this tv to replace the old nonworking one we were very pleased! the set up was very easy and you can download most apps of your liking. i also like how it has samsung tv plus which is a free type of tv programing that we had no idea about when purchasing it. the quality of the picture is amazing and we are very happy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: NjO7696
5 out of 5 stars
5 out of 5 stars review

Great picture and seamless features

[This review was collected as part of a promotion.] This television is great. I picked up this Samsung television around December of 2020 as my previous television that I had for quite sometime broke. This is my first smart tv and it was super easy to get acclimated with. It pairs well with my cable system and for video games. I have always been a Samsung customer for tvs and plan on purchasing another one when the time to upgrade is right.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 29, 2020
Reviewer name: picoblanco
5 out of 5 stars
5 out of 5 stars review

This was a big upgrade from previous model

[This review was collected as part of a promotion.] I just got my hands on this new Samsung TV and the upgrade was totally worth it. I previously had the 2018 model of this TV. Why do I like this one so much more? (1) It seamlessly connects to my phone through Apple Airplay. I have a couple video apps that only work on my phone so this is a game changer. I am able to watch a bunch of content on my TV that I didn't previously have access to. (2) The TV is much lighter weight. I move my TV between my bedroom and living room so this is nice for me. (3) This TV has Apple TV streaming capability. This unlocked a bunch of content. With my last TV, it was impossible for me to watch my Apple TV shows. There is only one downside. I am not a fan of the new remote. I really liked the old Smart Remote. It was a much simpler design with only a few button options. The new one has a lot more functionality because it is a universal remote, but I don't connect anything to my TV so it doesn't add any value to me. I wish I could figure out how to connect my old Smart Remote to the new TV but haven't figured out if it is possible. Overall I am very happy with this TV. Oh and also tested a TV from a different brand in the same price category and the Samsung is hands down a better experience.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Eugene
5 out of 5 stars
5 out of 5 stars review

Beautiful picture great features

[This review was collected as part of a promotion.] This has a very good clear picture with awesome depth and color. The sound is clear and crisp. The small frame makes it take up less space. The smart feature allows us to stream any of the services we have

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 7, 2021
Reviewer name: donnab
3 out of 5 stars
3 out of 5 stars review

2 things you should know

2 things you should know. when you 1st turn on the tv, and want to load a specific app, it is very hard to tell which app you have highlighted to click. 2ndly, - fast forward, rewind, pause, play btns are all at the bottom. It's very difficult to hold the remote at the very bottom, and press those keys. i have tried to buy another remote, but anything that will sync w samsung, those keys are at the bottom.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi donnab, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the design of the TV's User Interface, as well as the remote included with your TV. You can make the TV's menu easier to see with High Contrast mode, which displays all menus with an opaque black background and a white font so that text can be more easily read. 1) From the Home screen, navigate to and select Settings. 2) Select General, and then select Accessibility. 3) Select High Contrast to turn it on and change the menu, or select it again to change the menu back to its original appearance. I hope this tip improves your user experience. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist