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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 871-880 of 10,259 reviews
Oct 18, 2022
Reviewer name: Bedadildal
5 out of 5 stars
5 out of 5 stars review

Love love love!!!

[This review was collected as part of a promotion.] I chose this TV only because the price for what it is was great but now that I use it I could see I didn't make a mistake choosing this one over one of the newer brands. The audio is great smooth clean and clear. The display is even better it's the first tv in a long time that Coffman disappoint me in anyway.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 9, 2020
Reviewer name: avengersendgame
5 out of 5 stars
5 out of 5 stars review

Simply Awesome!

[This review was collected as part of a promotion.] Wow, hubby surprised me with this 58 inch crystal UHD Samsung TV and I was amazed by the trouble-free set-up and the clarity of the picture! Yes, it does live up to it's name of “crystal” clear! The unboxing was relatively easy to do, had to set the frame up first, then attach the TV to the brackets and that was it. Next up was to connect it to the wi-if and voila - 58 inches of eyegasmic pleasure! The remote was easy to use, and adding the apps on screen was effortless. I loved that Amazon prime video and Netflix had their separate buttons on the remote. Happy wife, happy life!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Aug 18, 2022
Reviewer name: Jester2266
3 out of 5 stars
3 out of 5 stars review

The product is pretty good

[This review was collected as part of a promotion.] I use the TV for games and hooking up to Netflix and such every now and then it wants to act up and act like you can't connect to the internet usually shutting it off and unplugging it won't fix it but it's becoming a little more frequent other than that great picture it's fast I like it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Jester2266, Thank you for taking the time to review the TU7000 TV and provide feedback on the wi-fi. Please know we are here to help you! First, let's check to ensure your Firmware is up to date. Go to Settings>Support>Software Update and easily update from there if needed. Next, you may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. If you continue to have issues or need help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the 'Support' link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 21, 2020
Reviewer name: SUPERMAN
5 out of 5 stars
5 out of 5 stars review

My new great Samsung TV

[This review was collected as part of a promotion.] We had bought a Samsung 55" for our living room 2 years ago and love the TV. The picture is amazing. We needed a new TV for our bedroom and since we have always had a great experience with Samsung decided to upgrade our old TV with a new 43" Samsung Crystal UHD. The picture is fantastic. Its bright and the colors are bold. The clarity and sharpness are superb. We are extremely satisfied with our new Samsung TV. We highly recommend Samsung TV's to anyone who needs a new TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: Jb1985
2 out of 5 stars
2 out of 5 stars review

Pretty tv until it broke.

[This review was collected as part of a promotion.] Tv started off great. Picture was ok, not the brightest for sure. But you know.. It'll get the job done with shear size being on it's side. After about 6 months of average use, the screen started flickering then it would've produce a picture. Called a repair man out. He told me the whole screen needed to be replaced and at that time no parts available. Even if they did have them available the cost would almost be the same as the tv. So needless to say, we bought a lg c2.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Jb1985, Thank you for your purchase and review of the Samsung TU7000 TV. Please know we are here to help. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects, if purchased brand-new directly from an authorized seller. To set up warranty service, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 23, 2022
Reviewer name: Meatywinston
3 out of 5 stars
3 out of 5 stars review

Mostly good with a couple issues

[This review was collected as part of a promotion.] 1. The predictive typing thing is confusing and often takes me more time than if it didn't exist. 2. WIFI seemingly stopped working - plugged in Ethernet and it's good to go, so i haven't checked if it ever came back. 3. NetFlix wouldn't load for a couple weeks and I couldn't figure out a way to hard-close the app, switching around and turning on and off didn't work. It fixed itself a week later. Other than that it's been great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Meatywinston: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. If you are experiencing issues with the WiFi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. Should you have additional questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor

Oct 24, 2020
Reviewer name: ChicagoSteve
4 out of 5 stars
4 out of 5 stars review

A Good TV for the Money

[This review was collected as part of a promotion.] Unfortunately, I had to exchange my first purchase of this model as the HDMI #1 port stopped working after 2 weeks. The TV stopped recognizing my cable tv input. The replacement seems to be working well thus far. Set has a good picture, decent features and remote. Interface is okay. The sound is only okay, but most TVs now need a soundbar bar for truly good sound. Overall, a good TV, from very reliable maker (Samsung), at an excellent price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 21, 2020
Reviewer name: Zekio
5 out of 5 stars
5 out of 5 stars review

Awesome feature

[This review was collected as part of a promotion.] The crystal UHD 7000 series have crystal clear resolution with great sound qualities including apps features and network capabilities, I'm going to enjoy this product for a while, is to bad with this COVID-19 pandemic set me back financially and unemployed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Samsung1Fan
5 out of 5 stars
5 out of 5 stars review

This is an amazing product

[This review was collected as part of a promotion.] I have had all kinds of brand of tv. Honestly, Samsung is the best I have used. they make everything easy to use. I can download any apps I want with no restrictions. It's the best, I would truly recommend it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 25, 2021
Reviewer name: JtoRshop
5 out of 5 stars
5 out of 5 stars review

Premium color and picture great price

[This review was collected as part of a promotion.] The color and picture quality are excellent, and so is the sound quality. I had a tech person install the TV as I am not a tech person. The remote is not user friendly if one does not understand the meaning of each icon, but there is a simple video to explain it very easily. Overall excellent choice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028