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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 7,981-7,990 of 10,249 reviews
Jun 22, 2022
TSS2000
1 out of 5 stars review

Almost there

the tv worked well until a few weeks ago. the screen went black and now it does not turn on at all. not sure is this is a common issue but overall the lifespan is not great. almost 2 years after having the tv its a complete fail.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

TSS2000: Thank you for purchasing the Samsung TU7000 and for sharing the issues you are experiencing with your unit. Your feedback is important to us and will be shared with our product teams. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Oct 26, 2020
Towmslman
5 out of 5 stars review

The picture is amazing

[This review was collected as part of a promotion.] Playing movies, video games and using the tv as a monitor adds an element that has been missing for years. It is simply the best.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Beefalo
5 out of 5 stars review

Love this TV

[This review was collected as part of a promotion.] Easy set up. Great picture. Fast responsive performance when using Smart TV features. Netflix and Amazon buttons on remote are very useful and make for quick access to streaming content.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2022
LordBryce
4 out of 5 stars review

Love my tv

[This review was collected as part of a promotion.] I love my Samsung 65 inch tv. I only wish I had the money to buy the higher in model. But it does the job picture looks great and I like the interface

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 28, 2022
151576
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] I enjoy using my TV for watching movies, tv shows, n gaming. I use several different apps for watching movies or tv shows.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 12, 2021
Kenny
5 out of 5 stars review

Picture perfect

bought this for my in laws and they love it. this is their and not last samsung product. love the smart hub and not having use external devices to stream apps

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Tim2020
5 out of 5 stars review

Best tv on the market

[This review was collected as part of a promotion.] I set it up plugged it in and the TV pretty much did the rest. The picture quality is out of this world and you can't even see the edge of the screen, this thing is amazing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 30, 2022
Arts Tv
5 out of 5 stars review

Awesome tv

Only one thing is I can't connect my older bell express vu satellite receiver with the coaxial cable connection The connection is there but nothing displayed on inputs

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Arts Tv, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Oct 6, 2020
Esautx
4 out of 5 stars review

Great tv for a good price

[This review was collected as part of a promotion.] Love this tv works exactly as described and has a nice look to it, ive had no problems with it and it was worth the price its not expensive but reasonable

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 12, 2021
Big Jack
1 out of 5 stars review

Not the quality of the picture for sure.

i am taking the tv back to the dealer as the picture is all washed out and blurry. the tv i had in that location was very good quality but it was not a smart tv so i know it is not the dish box.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Big Jack: Thank you for sharing your review of the Samsung TU7000 TV. We appreciate your feedback regarding picture quality on your TV. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Should you want to troubleshoot your issue first, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Specialist