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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 781-790 of 10,259 reviews
Oct 6, 2021
Reviewer name: Indian
4 out of 5 stars
4 out of 5 stars review

Voices overpowered by background music. :-(

great picture. several times i had to reset in order to view samsung tv shows. the biggest issue i have with it (and i did call samsung) is that many times the music (which should be background) is so loud that i can not understand what the actors are saying. several times it switches and the voices become louder. but samsung never heard of this issue... whether using tv speakers or sound bar, on shows i previously watched without issue, will have an issue. very frustrating when trying to follow the story plot!! i am hoping an upgrade will be snuck in to remedy this.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 10, 2020
Reviewer name: Jahmed180
5 out of 5 stars
5 out of 5 stars review

65" Crystal TV

[This review was collected as part of a promotion.] I love the TV. Our previous TV was a 55" Samsung TV from 2010 and is a bit outdated with the technology and features on it., I really likes the SmartTV features. Being that we don't have cable service, Samsung TV Plus comes in handy. Several free channels at your fingertips using internet connection is perfect for her. Jack Hanna's Wild Countdown is my favorite channel. I also compliments the quality of the picture and the thin trim around the border of the TV.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2021
Reviewer name: Rothmann
4 out of 5 stars
4 out of 5 stars review

Excellent Value for non QLED TV

[This review was collected as part of a promotion.] This TV is really good for the price point. From the moment it arrived it was amazingly well packaged easy to remove and well protected. I purchased a Q800 soundbar with this TV and unleashed a very good experience in my movie room. The only downside is fast motion sports it isn't as crisp or fluid as the QLED models but I didn't make that choice as this TV fit my budget perfectly . If I had to do it all over again I would do the same thing with no regrets. For those customers who want a good TV for a fair price I would certainly recommend this for them.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: yngidea
3 out of 5 stars
3 out of 5 stars review

Navigating the interface

[This review was collected as part of a promotion.] Hi I wanted to let you know that the interface to move between apps and other aspects of the UI is pretty bad. For one, the highlighted app is hard to detect especially if the app logo is black. Secondly, the controls on the remote and how the UI interacts with it is very clunky - i can't seem to get the cursor to where I want it very easily. It also always want to default to samsung TV - which is annoying. This is not a simple problem - the interface is so bad I believe you will not get repeat buying of this platform unless it is updated to work better and be more intuitive. Please let me know if there are plans to update the UI.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 1, 2021
Reviewer name: GoodBuy
5 out of 5 stars
5 out of 5 stars review

Samsung does TV's the right way

[This review was collected as part of a promotion.] This is my second Samsung TV and they do NOT disappoint. Huge screen, vibrant colors, modernized remote control, ease of access, game console friendly, and tons of customizable display/audio options. To top it off, the prices are very competitive with even budget friendly brands. I also have a Samsung galaxy phone so I can use Smartview to connect to my Samsung TV. Really worth it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 11, 2022
Reviewer name: SamsungHouse
5 out of 5 stars
5 out of 5 stars review

Great Performance

[This review was collected as part of a promotion.] We bought our Samsung 55in 4k TV almost 2 years ago, and we have yet to have any sort of issues with it. It has always been reliable, fast, and easy to use. It must also perform its own maintenance because I have never even needed to do any updates or anything to keep it running smoothly. We are happy with our purchase and I would recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Sportsindallas
5 out of 5 stars
5 out of 5 stars review

Phenomenal picture and easy to set up

[This review was collected as part of a promotion.] The picture clarity and sound quality are top notch for the class. The apps are customizable so your most frequented are easy to access. Initial set up is simple and well explained to sync to your phone and other Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 19, 2021
Reviewer name: Jordy
3 out of 5 stars
3 out of 5 stars review

Good for now

[This review was collected as part of a promotion.] Its a great TV in general but as far as processing speeds go I personally feel it could definitely be faster but that's pretty much all TVs. The TVs feet are sturdy but rather long. As far as the tv itself goes it's an imaculent picture , average sound quality and a fairly comfortable user interface

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Jordy, Thank you for purchasing the Samsung TU7000 and for your review. I am happy to hear that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture. We appreciate your feedback regarding your TV's response time. The interface issue you are describing may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router To further optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. We also recommend you check that your TV is running the latest firmware. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. I hope these tips help. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you soon. ~ Samsung Specialist

Oct 17, 2022
Reviewer name: GingerBread21
4 out of 5 stars
4 out of 5 stars review

A tv worth your money

[This review was collected as part of a promotion.] There was a need for a new tv and I got this one. I watch Hulu and Netflix on this tv. The graphics and the quality is amazing. The tv does not lag and has customizable options (timer, display, etc). Overall, a reliable tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: MysteryMargo
4 out of 5 stars
4 out of 5 stars review

This produce delivers a great picture

[This review was collected as part of a promotion.] We were unsure about the whole world of streaming but after purchasing this product we knew we wanted to watch shows and movies with such great precision. We do wish there were better, clearer directions about how to adjust the image, specifically the dimensions. There is nothing in the written material and the available information within the tv itself is just on a constant loop. It's worlds better than the old tv, but could be better with just clearer and more direct instruction.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028