when we set up the tv it had a bright spot on it. we called for service right away instead of returning it because we figured we would give samsung a chance to fix it and track any manufacturing issues they may have. the screen went totaly blank 3 days before service was scheduled to arrive, only a few weeks after purchase. the repair went very well but about once a week we have to unplug the tv because it gets stuck in a mode we cant get out of. here we are 2 months into ownership and we have to power reset the tv. i really do not like the operating system, it seems to get stuck in samsung tv plus or other modes and you can't switch to another mode/app. most recently we had to totaly reprogram it. awesome picture but functionality is a big let down.

We purchased this in November 2018. It stopped working (died) while watching it. Purchased 4 year extended warranty. Spent HOURS (days and nights) with Sam's extended warranty company. Offered less than what it costs to buy new. To dispute that...... now will require a few more hours on the phone.

Wasn't expecting much from a Samsung product, but was pleasantly surprised! Gorgeous picture, native apps are easy to use, and remote is very intuitive. Only negative is there are only 2 hdmi ports. In todays day and age 3 should be th absolute minimum. However overall I am tremendously satisfied almost a year in and will definitely be buying more Samsung in the future.

[This review was collected as part of a promotion.] when the driver dropped off the box, he made sure everything was all right, since there were several holes in the box. the tv was fine! we appreciated him being so nice! it didn't take my husband long to unwrap the tv, hook it up, then hang it on the wall over the fireplace in our living room. setup as so simple it wasn't funny. we easily connected the tv to our roku soundbar and speakers and were set to go. the picture is absolutely stunning, crystal clear and like watching live television, no matter what we watched. we keep expecting the people on the screen to walk off the tv into our living room. i highly recommend this tv. i am so thrilled with it i am considering buying another for our home bar!!!

love this 65" tu7000 smart tv. clear, light, easy set up. replaced my 55” samsung in livingroom….but theres a ghost. at random, the tv will turn itself on. this occurs at times like 1am or 3am, which is great when you have a slight view of a suddnely glowing livingroom from bed. but also i'll come home from work at 4:30pm and find the tv on. ive began checking through the smart app of the tv is powered on theoughout the day, and have found it on. why?! never this problem woth my other samsungs..and no, this isnt a product of me turning on other samsung tvs and it turning on 65”, too. tried that.

it comes with faux cable programming that resembles a mirror dimension of tv. odd, and almost laughable. you will turn the tv on thinking you're hitting your cable plan, but in reality you're in this b-rated tv hell. you'll set it up to your wifi, only to have it disconnect *while using the wifi” and the only thing ive seen work is to turn off the tv and hold the power button on the remote untill the tv turns on again. you may decide to download an app like pandora. be prepared to hit “install” about 50 times before it actually installs it. you then realize it only has one hdmi port, so your options are to hook it up to an av system so you can have apple tv and cable, or just deal with the poorly designed, buggy smart tv app.

Good TV for the price

i recently did a review of this product. i returned it because it was complete trash and never worked correctly. i specifically said in my review that i spent hours with tech-support and samsung replied by saying i should do everything that i explicitly said i did in my review. reading samsung replies to bad reviews i notice the trend of them obviously not caring about the customer experience and making a lot of excuses of why thier product does not work. all this does is reinforce my belief that i should never buy a samsung product again. i am very happy with the lg i traded up for. don't waste your time. buy another product that actually works correctly.

Easy set up

[This review was collected as part of a promotion.] The best quality and sound..The pictures show up nicely..