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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 4,821-4,830 of 10,250 reviews
Jun 13, 2022
MinneapolisTranceFam
5 out of 5 stars review

Vivid Picture

[This review was collected as part of a promotion.] I use my Samsung TV for gaming with my PlayStation 5. I also use it for streaming movies and music. With the Samsung SmartThings app I'm able to connect to the TV quickly and easily with my phone. A great feature to be able to mirror my phone on my TV whenever I'd like to. Lastly with the Samsung soundbar connected the sound is incredible. This TV has a very vivid picture, is lightweight, then, and versatile.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
BobGray
4 out of 5 stars review

Very nice television

[This review was collected as part of a promotion.] I love the picture for the price of this TV. It switches between apps fairly quickly and responds easily to commands from the remote. The sound leaves a lot to be desired if you're trying to watch a movie.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Hank
5 out of 5 stars review

This is a great TV with good features

[This review was collected as part of a promotion.] We have really enjoyed our 65 inch Samsung TV. This was a big upgrade for us and we love the apps installed on the TV. It has good picture quality but could be a little brighter at times. Overall it was a great buy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2022
Jtam
2 out of 5 stars review

Terrible display quality

i was very excited to get a new tv & usually have great luck with samsung as a brand. that was not the case this time. i tried changing every setting as far as the clarity & picture went. the quality was very subpar & was definitely noticeable to guests. when i called the appliance company i purchased from, they stated theyve had numerous returns and complaints with samsung lately. it gets a 2 star rating at least, for ease of the program & user friendly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Jtam, We appreciate you sharing your experience with the TU7000 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. I see that you’ve already tried adjusting your image, but I did want to share the following adjustments with you, just in case: Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. Finally, if you have your TV connected to an external device, theTV will upscale as best possible. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 23, 2022
usuallySamsung
3 out of 5 stars review

Always buy Samsung but this one has some issues

[This review was collected as part of a promotion.] The graphics and visuals are as expected. The user interface functions as does on other Samsungs which I love. Two biggest issues: (1) using the interface is slow.... like really slow... it has a lag that makes you end up selecting the wrong thing (2) the internet disconnects. It is not an internet connectivity issue because all other devices and internet are performing fine, but if you don't use the TV a few days then the internet doesn't connect and you have to reset it, EVERY TIME! It gets quite annoying when you just want to watch something on a streaming platform and have to do this each time.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi usuallySamsung, Thank you for sharing your experience with the TU7000 TV and feedback on the slow UI. We know how frustrating it can be if your product is not working as expected. We have a few troubleshooting tips that should help resolve the slow UI and connectivity issues. First, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here. Next, to optimize performance further, we will utilize the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router I hope these tips resolve your lag and connectivity issues. If you need more help, please do not hesitate to contact us! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 27, 2022
Mohamed
5 out of 5 stars review

GREAT EXPERIENCE WITH MY NEW SAMSUNG TV TU700 55''

[This review was collected as part of a promotion.] I'm using the TU700 55" about three months now, I will not hesitate recommending it for my friends and families, I don't regret buying it, This is the best TV I bought, it looks so big on my wall since it's so thiny, I put it on the wall not on the table because I have kids, and I found the wall mounting a good idea, the sound looks great and amplified perfectly within need of an amplifier. We used it must for streaming and movies in the different platforms online, but I also like the apps included or some games I install and I enjoy playing with my kids, the kids loves it so much especially when playing cartoon movies, every Friday night it's a family movie with kids, but everyday else is adult watching, and since I work from home, I usually use it to play music or some of my favorite podcasts on the different platforms, which gives me a great experience while working. It also allow me to connect my laptop if I need a better bigger space on my laptop. When lights are off and the kids are sleeping, the picture looks so great on the screen, since I'm a fan of the UHD or great quality videos, this is a great alternative of the cinema in some cases. If any one thinking buying a TV soon, I would recommend this one for the medium living room, but it gonna also be a good one for the small room, especially for a bedroom.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
HappyCustomer
5 out of 5 stars review

The best Tv I've had in a long time

[This review was collected as part of a promotion.] Since I bought this tv I fell in love with it. The smooth transitions from app to app. Browsing through your tv has never felt this good. I love watching my favorite shows on this because it feels like I'm at the movies.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Anonymous
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] The tv is amazing. It looks way bigger in my room and I love that. The quality is crystal clear, and it has all My favorite streaming apps. I have a PS4 and when turned on the tv automatically goes in to game mode which I love. I use a lot of its features like screen mirroring, power saving, it's streaming services and my favorite picture off. Overall I have no complaints about this product its amazing.

Review from Samsung US
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Oct 21, 2020
Mommyo3kids
5 out of 5 stars review

True Smart Tv

[This review was collected as part of a promotion.] I love that my tv works as my entertainment center of the home. It is a true smart tv, with all the features as explained and even more. I love that I can have all my apps within the tv without having to attach extra devices. I can even search the internet and I certainly love the screen size and the colors are awesome!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2020
elut
4 out of 5 stars review

great tv, have to be careful with it though!

[This review was collected as part of a promotion.] the one thing that I find odd. Is that all of the TV series I watch, I can now tell they are on a set. the definition is awesome!! Once you get used to it, it's great. Even old shows from the 80's look like you're behind the camera.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028