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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 471-480 of 10,259 reviews
Oct 31, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Samsung TU7000 - 65 inch

We bought this TV during Boxing Day sales in December 2022. It was our first Boxing Day purchase. We used to have an old Sony tube TV, that was a heavy piece of furniture, and we got rid of it when we moved to our new Condo. We bought the Samsung and have been thrilled with the picture, the sound, the quality and best of all, the price. We are not techies, but have managed to figure out how to get the few Bell channels that we have signed-up for. All is great with this new TV.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

May 27, 2022
Reviewer name: Duke
5 out of 5 stars
5 out of 5 stars review

Surpassed expectations

Had it for over a month now and keep finding new stuff. I am sure our service provider has a lot to do with it but they are only as good as the tv you are viewing them on. Love the free wi if channels that came with the tv. Awesome picture quality and sound. Could not be happier

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Duke! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 6, 2021
Reviewer name: Desidez
5 out of 5 stars
5 out of 5 stars review

GREAT TV

[This review was collected as part of a promotion.] This TV is exactly what my husband n I were looking for. We got a 75 inch is perfect for our living room. It has amazing features. One of the features we were looking for was the disney app, our old samsung did not have. It has an amazing display, quality is great. Very happy with my purchase, would recommend this smart tv to anyone

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: TAH1982
5 out of 5 stars
5 out of 5 stars review

Vivid, colorful.

[This review was collected as part of a promotion.] The tv has a very thin border that the screen is inside of..very impressive. The different colors setting look amazing. Fast smart tv apps...netflix loads faster on my Samsung CRYSTAL UHD compared to my smart phone. Very impressive. If you get a UHD Samsung make sure you upgrade to get 4k movies on your favorite movie apps you will not regret it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 13, 2020
Reviewer name: Cores
5 out of 5 stars
5 out of 5 stars review

Amazing life like picture

[This review was collected as part of a promotion.] It was time for a new Entertaining area. What a difference this TV makes in the space. Once I dialed into the settings, it is perfect for movies and sports. Now everyone wants to come over for the big game.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 24, 2020
Reviewer name: TechGeek
4 out of 5 stars
4 out of 5 stars review

Accessibility

[This review was collected as part of a promotion.] Overall, I am impressed with my television and what it has added to my life. I love the usage of the Smartthings app to allow me to customize and command my device in multiple ways necessary. My only problem is the reaction it has. When I use the remote or the app to change the channel, scroll through the home menu, or even navigate the apps; the television's reaction time suffers a bit. It is not a huge problem for me personally, but I do push it as a concern. It is a great television for anyone who may see it necessary!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Love2watch
5 out of 5 stars
5 out of 5 stars review

Great buy!

[This review was collected as part of a promotion.] This is my first crystal UHD television. I have been very satisfied with both the picture quality and sound. The fact that you can make play sound through a Bluetooth speaker is a plus. Especially if you live in a small space and can't put a big sound system in. Easy to set up right out of the box. One surprise I had was the 200 built in free channels. You can still hook up a digital antenna and get more free channels. This is the best TV that I've ever owned. Thanks Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: ST73628
3 out of 5 stars
3 out of 5 stars review

Slow, only reliable somtimes

[This review was collected as part of a promotion.] I like this TV, the overall quality is good. But there are times when the software is so slow and I have to wait 10 seconds (or more) for the system to catch up before I can hit another button on the remote. I have also had problems with the picture flashing or not showing colors properly during bright scenes. It also bothers me that some applications are not available on the version of Tizen that works on this model. The most up-to-date software should be available.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ST73628: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2020
Reviewer name: Falsocc14
5 out of 5 stars
5 out of 5 stars review

Great TV!!

[This review was collected as part of a promotion.] This TV has been a great bonus to our house! It has only 2 HDMI ports, the fact that it works with Alexa, Google, and Apple AirPlay makes up for it! It's got Netflix, Hulu, Disney+, and YouTube integrated already too. I love how vibrant all the colors are - everything just pops! I'm super happy with this TV!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 13, 2022
Reviewer name: Daddybear182
5 out of 5 stars
5 out of 5 stars review

Awesome 70 inch

[This review was collected as part of a promotion.] This tv is amazing its my first 4k TV. It plays video games great and streams TV show and movies flawlessly. The bright colors are great as well. The only complaint I have is when Netflix shoots shows in the dark it's hard to see on my TV. It's probably my fault for not having proper lighting. Overall awesome tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028