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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 461-470 of 10,259 reviews
Sep 30, 2022
Reviewer name: Vanilla97
3 out of 5 stars
3 out of 5 stars review

This product is alright..

[This review was collected as part of a promotion.] I am rating this product as 3 stars because, I haven't even had my tv for a year and it has already gone out. Supposedly it has a malfunction that many users have where the screen goes black and wont turn back on. I love Samsung but, the tv was a disappointment.. The worst part is that I will be out a tv for at least a month waiting on a replacement.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

HI Vanilla97, We appreciate your feedback and patience while you await a warranty service appointment. In the meantime, if you have not already, please try the below troubleshooting steps to possibly resolve the issue. 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After you've reconnected the external device, could you turn it off and back on? 3. Test the HDMI cable. Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, skip to the next step. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 17, 2020
Reviewer name: Creolelady
5 out of 5 stars
5 out of 5 stars review

I LOVE MY SAMSUNG CRYSTAL UHD TV!!!

[This review was collected as part of a promotion.] My Samsung TV is everything and so much more than what I expected it to be! The picture is still BREATHTAKING to me, and I've had it for almost a month now! I look forward to going home to watch TV because the picture is so crisp and clear - it feels like I'm actually in the scene! I am so excited about my TV that I'm going to surprise my mother with a Samsung Crystal UHD TV of her own! I would STRONGLY and HIGHLY suggest that anyone who's in the market for a wonderful quality TV experience, definitely purchase the Samsung Crystal UHD! You won't regret it! I honestly believe it is the best purchase I've made in a long time!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2020
Reviewer name: strike1nc4
4 out of 5 stars
4 out of 5 stars review

Great budget TV for the family

[This review was collected as part of a promotion.] Today's TV market is saturated with quality video quality tvs and the SamSung TU7000 doesn't disappoint when it comes to picture. Just like so many sets that have their own technology to smooth out fast moving pictures from looking blurry that effect is un-natural to me so I always disable it. The description of it and how to get to it within the setting is not very fort coming but if you are using to removing it like myself it will be easy to find. The design is amazing its very light way so easy to hang on a wall or entertainment center mount. The picture spans from 1 edge to another. The frame is so thin its barley noticeable. The picture is definitely the star of the show. 2 items caused me to subtract 1 star. The Navigation/Select/Power Button. Yes Button. there is 1 button to cycle through menus so if you pass you go all the way around then to make selection you have to hold it in. So when you first select the button the menu comes up then you cycle around to power and hold it down. If you miss press it will go to next menu and you will have to cycle through back to power. This time making sure to HOLD it down. Not great sorry samsung I know you are saving space, but buttons on the side or back by connections would be much better and easier to navigate when you can't find your remote after your kids got through with using the tv. Next comes the UI. Its pretty straight forward, but it definitely has some hesitation. That you can sort of live with most settop boxes have the same lag, but when are highlighted on an App you can only tell its highlighted because it blows up the icon. This enlarged icon view is very subtle and easy to miss especially for those in my family who need glasses. Not hard of sight friendly. Once you get your app. Tips I would recommend. Use a contrasting color board to show which app you are highlighted on. Improved UI speed (add RAM if necessary). Add a 3rd HDMI. We have 2 gaming consoles and a Media Player. Yes we have to use the media player because of an app that streams our local news not available within Samsung's App Store. Finally I don't get why its a 58inch versus adding a full 60 it feels like they would save more money when making 1 standard 60" model versus 58 and 60. I'm sure its to save money for consumer which is a great plus. Great HD 4K picture and for that reason alone I will recommend it.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Apr 14, 2021
Reviewer name: SamsungFanatic
5 out of 5 stars
5 out of 5 stars review

Its like you're on the movie set.

[This review was collected as part of a promotion.] We use our Samsung Tv for movie nights with the kids as well as streaming and gaming. The picture is so clear that I could almost swear I'm on set while they're filming the movie I'm watching. Gaming is awesome, the tv makes it a more enjoyable experience than I've ever experienced before. My favorite thing about my Samsung tv is the endless amounts of free services through the app store. I find something new every day. This is by far the best tv I have ever owned.

Review from Samsung US
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Sep 25, 2020
Reviewer name: Jacob
4 out of 5 stars
4 out of 5 stars review

A great TV for the price, with only a few nitpicks

i really enjoy this tv. im an avid gamer and have only had a few grievances. for example, the tv comes with an automatic “game mode,” when it detects a game being played. switching to this game mode adjusts certain settings to make games look better, and generally speaking it does, but on occation when switching to game mode the screen will begin flickering. the only way to stop the flickering is to manually navigate the settings and turn game mode off and on again until the flickering stops. this doesn't happen all of the time, but often enough

Review from Samsung US
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Oct 6, 2020
Reviewer name: Ethan
5 out of 5 stars
5 out of 5 stars review

Quite Good

[This review was collected as part of a promotion.] I have roughly a 650sqft living room and wanted a TV that would fill in the large space without being tacky or overwhelming. This TV is perfect. Whats even better is because the TV is a smart TV i dont have to worry about seeing a bunch of wires when its mounted on the wall because its all worked into the actual TV. I also was concerned that because i have an iphone that the integration wasnt going to be good but I was completely wrong. It actually works quite seamlessly with my phone. Very happy with the product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Actionbx
4 out of 5 stars
4 out of 5 stars review

Excellent TV for a Bedroom

[This review was collected as part of a promotion.] I know we are in the age where we have big tv's in the living room or family room. This 43" tv would be perfect for that room. This is an excellent tv for a bedroom. It is not too big. It would beautifully mounted or on a stand. The picture is sharp. The color will adjust to the lighting in the room if you choose that function. The usability is very easy. TV was easy to initially set-up. I have a FireStick that I connect to the tv as well. The TV recognizes the FireStick and properly names it in the input sources. Sound quality is okay. I would give it a 7. If you would like a big theatre type sound, I would go with a sound bar. My only drawback is that there is not enough HDMI connections. There are 2 HDMI connections which made me a little disappointed from giving this tv 5 stars. One spot is already taken by the cable box. So if you have a FireStick, Video Game System, and possibly a DVD player, you will have to shuffle some inputs around.

Review from Samsung US
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Sep 6, 2021
Reviewer name: 5Stackz
5 out of 5 stars
5 out of 5 stars review

75" Chrystal UHD

[This review was collected as part of a promotion.] This is the perfect fit for my living room. It has all the streaming apps built-in it. I really enjoy not needing a set top box. The picture quality is just awesome. When paired up to smartthings, you get alerts and a remote on your phone. Just an awesome tv.

Review from Samsung US
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Oct 25, 2022
Reviewer name: sportsfan
5 out of 5 stars
5 out of 5 stars review

Great picture/Great sound

[This review was collected as part of a promotion.] We use our TV for satellite and streaming. We love to watch sports and it has a great picture for football and baseball. The only thing we don't like is the mute notification that shows up every few seconds if muted. We just keep it volume 1 so we don't have to look at it.

Review from Samsung US
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Jan 18, 2021
Reviewer name: Bobbo
4 out of 5 stars
4 out of 5 stars review

Good Quality for the Price

overall, we are happy with our samsung tv. it makes viewing much more pleasant and dynamic than our previous 10 year old tv. the color and crispness of the picture are excellent. the sound is good, but we are considering buying external speakers to give us an even better experience. our greatest complaint would be side viewing picture quality. resolution begins to fade immediately as you move left or right.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028