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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,241-4,250 of 10,252 reviews
Oct 11, 2021
BOST
5 out of 5 stars
5 out of 5 stars review

Perfext

[This review was collected as part of a promotion.] This is the main TV for a family of 5. Centrally located, it is always on and it handles everything we need from streaming to sharing images and video from our phones. It connected easily to the surround sound system and works great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
teeVken
5 out of 5 stars
5 out of 5 stars review

Exactly what I expected

[This review was collected as part of a promotion.] I expected a high quality tv and Samsung delivered. I use my tv mainly to stream movies. I use it in all different kinds of lighting environments and it looks great and the sound is the best I have heard out of tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 20, 2021
Mitchell
5 out of 5 stars
5 out of 5 stars review

Great secondary television

[This review was collected as part of a promotion.] I primarily use this television for catching up on current events before bed. I love the slim design and picture quality, it was definitely worth what was paid for it. Samsung TV is an added bonus I didn't know that I needed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
BeeHive
5 out of 5 stars
5 out of 5 stars review

Great picture !!

[This review was collected as part of a promotion.] I must admit, the picture on the Samsung is outstanding! I'm ready to purchase another! Samsung feature outpace my Sony which has a higher price point. Samsung will be my go to for now on and it's only an entry level TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 21, 2021
Dan G
5 out of 5 stars
5 out of 5 stars review

Great picture - internet connection trick

the picture is perfect and the sound is just fine since it is set up in my son's bedroom. for some reason, 2020 models have an issue initially connecting to the internet. the router is only 30 feet away from the tv and i have other tv's double to triple the distance away from the router that had no issues connecting. a trick i learned is to initially connect the tv using your cell phone and update the tv's software. you can then connect your tv to your home internet. no issues since the tv was connected to the internet. very pleased with he purchase and so will you.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
mike42042071281
4 out of 5 stars
4 out of 5 stars review

Is it quiet in here or is it just me

[This review was collected as part of a promotion.] I purchased the TV for my wife so she might be able to understand television due to her be deaf in one year and about 3/4 deaf in the other. We don't even have a very large bedroom but the audio from the television was almost unbearable to watch even with captions it sounded like everybody was talking with a sock over their head now once I sink the Bluetooth bar to it the issue was resolved. Did enjoy the Bluetooth dual audio that actually worked great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 3, 2020
Devil Dog
5 out of 5 stars
5 out of 5 stars review

Blown away

i thought my previous tv by hisense which was almost 6 years old had a good picture. then i received this one as a fathers day gift and was blown away. the picture is phenomenal, os is very responsive, apps are plentiful and work flawlessly. i love my new tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 19, 2022
Marsspace
4 out of 5 stars
4 out of 5 stars review

This product's video quality and ui are amazing

[This review was collected as part of a promotion.] The product is nice and I like all its features, but the problem I have been having with it is sometimes when I start it up it starts lagging then freezes for a solid 2-4 minutes, although its not often it is really annoying when it does happen. So, overall I give this product a 4/5.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Marsspace, Thank you for your review of the Samsung TU7000 TV. We are happy to hear you are enjoying your new TV. Samsung prides itself on high-quality products and an excellent customer experience. Please know we are here to help you! To help with lagging and freezing, please try the following troubleshooting steps. First, let's ensure your TV is running the latest available software. To do so, head to Settings>Support>Software Update, and then you can easily update from there if needed. Next, You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Mar 20, 2023
Judy45
4 out of 5 stars
4 out of 5 stars review

Picture very good but sound level need improvement

We bought this at Christmas and have been very happy with it. Good picture, easy to set up and use, good sound. The only disappointment is that the sound gets louder on some programs or when commercials come on. I'd like the sound to be at the same loudness level for all programs and commercials.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
Jharris
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I love the TV, the color and picture are great. My only complaint is sometimes when it's been on NetFlix or another app it's hard to convert it back to basic cable, Like it doesn't Read the cable box. I'll admit it may be user error but I've done everything the manual said to do. The only way I can get it to work is unplug the HDMI cable and go through the process again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028