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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,241-4,250 of 10,259 reviews
Oct 6, 2020
Reviewer name: WaxTX
3 out of 5 stars
3 out of 5 stars review

Good TV

[This review was collected as part of a promotion.] Always impressed with Samsung, but did find some deficincies with this model. When attaching my TIVO VIA HDMI it did not recognize it immeidately, as it did with a Samsung Blu-Ray player. Also I find that the processor has a little bit of lag to it when switching from app to app or when trying to select an item there is a lag.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

WaxTX: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some lag when switching between apps. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 8, 2022
Reviewer name: MySamsungReview2022
5 out of 5 stars
5 out of 5 stars review

Great Product for the Price

[This review was collected as part of a promotion.] I like the size of my tv and the ease of getting to Netflix. I just click the Netflix button and no longer have to change the input on the tv first, like with my old tv. The image is very clear, sound is good, and I am overall a satisfied customer!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2023
Reviewer name: Stonebank55
4 out of 5 stars
4 out of 5 stars review

Could be more intuitive

Operating system not as intuitive as Sony equipment I currently use of approximately same vintage. The Samsung tv home app drives programming automatically at startup with “adult” programming that disturbed me, especially since I bought this to entertain my grandchildren. App additions were not as intuitive as I'd prefer, however is simple once discovered. I assumed the google android process would function as it does with my Sony sets. I was disappointed here, but the tv functions well with a great picture and sound. I had a Samsung set of earlier vintage that set up much easier, and was more intuitive at the outset. Having learned this set's operation it is also easy now.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 18, 2022
Reviewer name: Garebear
5 out of 5 stars
5 out of 5 stars review

Real happy with the TV

[This review was collected as part of a promotion.] Wife and I needed a TV for our living room after we married and moved in together. She always trusted Samsung and I liked the Samsung TV I had in the past. We decided on this one and I'm glad we did. Picture and sound are great. We mainly watch movies and I watch soccer matches on this, and it's always a pleasure to do so. I really like the software as well, always smooth and menus don't look overwhelming like other manufacturers make them.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 21, 2022
Reviewer name: DaBears85
5 out of 5 stars
5 out of 5 stars review

good picture quality

[This review was collected as part of a promotion.] I use this tv for streaming using a firestick. My only complaint is there is no way to access alexa with the universal remote,and if i use both remotes the picture quality is dull using the firestick remote.however picture quality is great if I just use the samsung remote.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: toomanyhands
5 out of 5 stars
5 out of 5 stars review

Great TV for the Price

[This review was collected as part of a promotion.] I'm glad I went with this model TV,we have nothing but Samsung TV's in our house now and this is the best one yet. Nice clear,bright picture,smooth interface and the sound is incredible. Just purchased a second one for our sitting room as well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: JALEE
3 out of 5 stars
3 out of 5 stars review

Great Picture but poor streaming

[This review was collected as part of a promotion.] The picture is very nice once you get everything dialed in. It does take a while to set the 4K picture automatically. The biggest point of frustration is using streamimg services with this (dumb) smart TV. It keeps loosing connection to AT&T live and others. I have a very strong internet connection, so this makes no since. I am also using a Orbit mesh server that is in the same room.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

JALEE: Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing connection issues with your TU7000 TV. Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Mar 18, 2021
Reviewer name: JORGE
5 out of 5 stars
5 out of 5 stars review

75" of Pure Amazing Entertainment

i had doubts but as soon as my wife and i got this 75" samsung 4k smart tv hooked up and fired it up.. omg we noticed the picture quality from the get go awesome.... we had a hisense and that tv is not worth it... you will not be disappointed. in fact your going to want one for your other rooms / man cave..... we enjoy our movie date night at home during this time.....

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 1, 2022
Reviewer name: Samsungfan22
5 out of 5 stars
5 out of 5 stars review

Tv is amazing

[This review was collected as part of a promotion.] I bought this tv because we were searching for a bigger tv and I must say this 65 inch crystal ultra hd tv was the perfect and within the budget... the size as well the clarity and the multi functions available... soon I will be pairing the tv with alexa which is going to enhance my smart home

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: SnowboarderLA
5 out of 5 stars
5 out of 5 stars review

A step up

[This review was collected as part of a promotion.] I start by saying off the bat, I love my new Samsung 55” UHD TV. Crystal clear says it all, the picture is beautiful and the smart features were easy to set up. I recommended anyone to look at Samsung when looking for a new TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028