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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 4,221-4,230 of 10,252 reviews
Dec 20, 2020
ccsi62
5 out of 5 stars
5 out of 5 stars review

OMG !!!!!!!!!!!!!!!!!!

i have had a few hd tv in my days but with this tv those were so called hd tv's. the picture this tv puts out just blows me away. all my old favorite tv shows , it's like watching them again for the first time see new stuff in the background that enhancing the story line......just one word to sum it all up..... picture looks "real"

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 27, 2022
Jim J
5 out of 5 stars
5 out of 5 stars review

Great TV

(This review was collected as part of a promotion.) My second large screen from Samsung 10 year old 55” LED to the basement (still working great but wanted the bigger screen). Very happy with the picture quality and features. Love QLED. Use a Bose system for sound.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Jim! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

May 7, 2021
donnab
3 out of 5 stars
3 out of 5 stars review

2 things you should know

2 things you should know. when you 1st turn on the tv, and want to load a specific app, it is very hard to tell which app you have highlighted to click. 2ndly, - fast forward, rewind, pause, play btns are all at the bottom. It's very difficult to hold the remote at the very bottom, and press those keys. i have tried to buy another remote, but anything that will sync w samsung, those keys are at the bottom.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi donnab, Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the design of the TV's User Interface, as well as the remote included with your TV. You can make the TV's menu easier to see with High Contrast mode, which displays all menus with an opaque black background and a white font so that text can be more easily read. 1) From the Home screen, navigate to and select Settings. 2) Select General, and then select Accessibility. 3) Select High Contrast to turn it on and change the menu, or select it again to change the menu back to its original appearance. I hope this tip improves your user experience. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist

Oct 25, 2022
BMCK5150
5 out of 5 stars
5 out of 5 stars review

Extremely happy with my purchase!

[This review was collected as part of a promotion.] I watch a ton of live sports and this TV cannot be beat! The picture is so clear, I can see the individual blades of grass on a football field! I'll never buy another brand even though they say they are as good as Samsung. No way. This is the best TV I've ever owned!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 18, 2020
Geob
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Very easy to set up and start enjoying right away. The picture looks very good right out of the box. A few small tweeks to the advanced setting and the picture is perfect. This is an excellent tv for the price. The smart features are a breeze to operate and works well with my other Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 14, 2021
SamsungChuck
5 out of 5 stars
5 out of 5 stars review

My Samsung 65" Crystal 4K

[This review was collected as part of a promotion.] I wanted a new TV, and found this gem! 65" 4k 120htz refresh! Fell in love. Great quality, brightness, and clarity! Samsung delivers with this TV! My family and I watch older movies, yeah horror fans, as well as newer movies, and shows. Regardless of viewings, Crystal clear picture, and sound is unmatched. The motion looks like you are actually there. I have purchased two more, one for my brother, and a friend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Cormack182
2 out of 5 stars
2 out of 5 stars review

Picture quality is good, but some issues.

[This review was collected as part of a promotion.] comes with slot of preloaded apps that can't be deleted and take up space. Limited to hire many apps you can download. Wifi cuts in and out. Had to switch to ethernet cable to get reliable connectivity. Outside of that the picture quality is pretty good.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Cormack182: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test. 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Samsung website. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 5, 2020
DavidDavid
4 out of 5 stars
4 out of 5 stars review

Great tv!

I've had this tv for a few months now. For the price I'm very impressed. Colors are vibrant and it works great in dark room. Blacks are sometimes a little too black but I think I just need to make more adjustments to the picture. It's not super high end but so far I'm very satisfied.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from HE

Hi David, we are glad you are pleased, and thank you for your review. We always appreciate customers who take the time to give us feedback, thank you again. A.C

Jun 17, 2022
Vmartinez
4 out of 5 stars
4 out of 5 stars review

Good TV - only one problem

[This review was collected as part of a promotion.] The TV is pretty great the only thing is sometimes a specific app will make the TV freeze when it stops a show or movie to play Ads/Commercials. I have to physically turn the TV off or unplug the TV to be able to start watching again. It is only with this app so that's why other than that the TV is pretty great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
diggler
5 out of 5 stars
5 out of 5 stars review

Happy as can be

[This review was collected as part of a promotion.] We use the TV for watching streaming shows and live TV. Wifi is fast, if we use the TV to pickup apps, that were easy to load and add. Picture is very good, as like the soap Opera look, as appears to be in room with you.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028