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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Jun 18, 2022
MidniteAngel77
5 out of 5 stars review

"My Crystal Samsung Is Sensational"

[This review was collected as part of a promotion.] Television is my {Elixir}! and if I don't have the proper one, than it's not conducive to me having a productive day. This particular model, has been "Exceptional" thus far, the picture is clear & vibrant, sound can transport you to the actual place, and settings are easy to navigate through. Overall, it is a keeper, and I am 100% satisfied, Much Thanks Samsung!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 29, 2020
RickR
4 out of 5 stars review

Very nice which needs a better remote

tv is very nice. i was surprised with the remote they included. ghis is a smart tv it should make things simpler. the remotebhas the opposite effect. full of needless bittons and not even backlit..at night it makes itnvery challenging to hit thebright input. samsung should have inclided theor smart remote imstead.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2022
Cindy
1 out of 5 stars review

Exchanged it 3xs before going with another brand

we picked up the tv and it was fine then we were watching it 2 days and that night it flashed on and off and then when it came back on there was lines going across the bottom of the tv so we went to exchange it set up the new one and that one and the next one each both had dead pixels in the screen that were very noticeable so we decided to go with another brand it was a good tv had all that we were looking for but the time and money wasted in going back and forth 40 miles each trip we were just not going to chance getting the last one they had in store so we just got an lg tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Cindy, We value your feedback and regret to hear about your experience with the Samsung TU7000 TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Oct 25, 2022
TechConnoisseur
4 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] The picture quality is great (4k really shows the details) and there are a lot of settings available to adjust the picture and sound to your liking. Has a lot of features, including connectivity to a local network and control from the SmartThings platform. The only dislike is the inability to completely synchronize the audio and video due to not having the option to delay both the audio and the video (audio can be delayed, but when the audio is already behind the video, the video needs to be able to be delayed too).

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 14, 2021
Annie
5 out of 5 stars review

HATE HATE HATE the teeny poorly designed remote!!!

absolutely hate the remote control but i seriously love the tv but the remote leaves a lot to be desired. it either needs to be 3” longer or the main direction arrows need to be more mid location. it's extremely difficult to hang onto!!! in fact, i can honestly say i really really hate it!! hate hate hate hate hate hate the remote control!!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Fobahneeya
5 out of 5 stars review

Best tv so far

[This review was collected as part of a promotion.] Used for streaming, video games, and screen mirroring. Haven't had any issues so far other than it disconnecting from wifi every so often. Paired with the Samsung soundbar has been a great entertainment combo

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Perfect
5 out of 5 stars review

Perfect for College Students

[This review was collected as part of a promotion.] As a college student, I mostly use streaming services and don't have cable. However, with Samsung TV I don't miss cable at all! Samsung really made this TV easy. Easy to operate. Can definitely be a stand alone TV (without cable) and is fully functional. The picture is so clear. The sound without a sound bar is great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 25, 2022
bobbo
3 out of 5 stars review

Slow, clumsy User experience

apps are slow to load (compared to another brand this unit replaced) and interface is non-intuitive. picture is great. remote poor, many buttons tiny, especially pause and play buttons which are hard to find when watching in dim light. remote (unlike previous other brand) only ir (previous was bluetooth), requiring careful aim to work. overall user experience to control tv is quite lacking.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi bobbo, We appreciate your feedback on the Samsung TU7000 interface. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 27, 2022
Fenrir
5 out of 5 stars review

Great starter 4k tv

[This review was collected as part of a promotion.] As far as gaming and streaming iv had no complaints. Great picture and sound still to this day. Set up was easy as far as physical and system and being able to link all my devices to it is the cherry on top.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 9, 2021
Pinkcheeks
5 out of 5 stars review

Gorgeous picture and high quality definition TV!

our brand new 55 inch samsung crystal tv is fantastic. we are very happy with the product. the stand should be in the middle of the set instead of 2 sets of chicken legs. it is a huge inconvenience if you do not have the proper table. that's an additional cost. enjoy!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028