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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,851-3,860 of 10,252 reviews
Mar 1, 2022
Jeannie
3 out of 5 stars
3 out of 5 stars review

DOES NOT WORK WELL WITH FIOS

The volume on the tv kept getting stuck at the fixed position. Would reset everything and. the next day, it would happen again. This is after having television one week. Called Verizon and Samsung. No resolution. The tv had a nice picture. This was my first SAMSUNG and will likely not buy again. Oh, and because I got rid of the box, Sam's would not allow return.

Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
BigTValreadytaken
4 out of 5 stars
4 out of 5 stars review

Big beautiful midrange TV audio sync issue

[This review was collected as part of a promotion.] I use this TV in a large living room. The screen size and resolution are great, but reflected light is noticeable. There are some artifacts around characters during high resolution scenes with lots of movement. My biggest gripe is that I cannot adjust the sound delay far enough to get audio synchronized with video. I can only increase audio delay, not video delay. Very frustrating. A software or firmware update could potentially fix this in the future

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 25, 2022
bobbo
3 out of 5 stars
3 out of 5 stars review

Slow, clumsy User experience

apps are slow to load (compared to another brand this unit replaced) and interface is non-intuitive. picture is great. remote poor, many buttons tiny, especially pause and play buttons which are hard to find when watching in dim light. remote (unlike previous other brand) only ir (previous was bluetooth), requiring careful aim to work. overall user experience to control tv is quite lacking.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi bobbo, We appreciate your feedback on the Samsung TU7000 interface. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Clamcambam
5 out of 5 stars
5 out of 5 stars review

I LOVE IT

[This review was collected as part of a promotion.] I love this tv. I bought it for my bedroom and it works amazingly!!! This tv is amazing because you can download so many different types of apps! I love that I can also turn it on and off using google assistant and not needing the hub to do so!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 26, 2024
Anonymous
3 out of 5 stars
3 out of 5 stars review

Needs Bluetooth headphone support

I bought two years ago and satisfied with picture & performance. Very disappointed that it won't work with ANY of the 5-6 various earbuds and headphones we have. Sometimes one of us wants to watch that tv while the other needs quiet. Just disappointing. Streaming connectivity very easy, picture acceptable but probably = low price. We needed a tv THAT day so overall not bad.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 18, 2021
Jmadskillz3626
4 out of 5 stars
4 out of 5 stars review

Sound issue

[This review was collected as part of a promotion.] This is my 2nd 65inch Samsung TV that has a problem with the sound that goes out for seconds during viewing on any type of streaming device or watching Samsung TV built in channels. This happen on TV speakers or using sound bar.

Review from Samsung US
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Jul 26, 2022
4123mary
5 out of 5 stars
5 out of 5 stars review

Very nice tv

[This review was collected as part of a promotion.] I purchased this tv for my bedroom. Perfect size and the picture is perfect. I do use the smart features for streaming. I don't have the greatest internet ( in the country) but when I use it I have absolutely no problems. I definitely would buy this again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 22, 2022
GoDiegoGo
5 out of 5 stars
5 out of 5 stars review

Excellence at its finest

[This review was collected as part of a promotion.] Before I bought this sammsung television, I had a !@#$, I've sensored the name here as it was a real piece of work. With this samsung 70in I have been able to score a lot more, and we aren't only talking about while watching football games.. I mean in life! Duh! With this television I have been able to change the channel without leaving the comfort of my couch or having to make others move as well. It's been quite an experience to be able to have all of my favorite apps without having to buy any additional sticks or twigs, if you know what I mean. The clarity and definition I get when watching pay per view channels.. feels like I'm right there. 10 out of 10 stars. Highly recommend this TV. My cat approves as well.

Review from Samsung US
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Jun 30, 2021
Amanda
5 out of 5 stars
5 out of 5 stars review

Love of TV

[This review was collected as part of a promotion.] This It's the first tv in a long time i really love. It's my first tv with voice like alexa. Its really helpful as I only have one arm so its a joy to use. The picture is crisp and clear. Its better then the movie theater. So many opinions to enjoy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
worksux
2 out of 5 stars
2 out of 5 stars review

Wouldn't recommend it to anyone

[This review was collected as part of a promotion.] Unit has volume issues. About once a month the volume shuts off. Hopefully it's ok now after calling Samsung tech. Had them shut off the Anynet feature. Read on line that it's a problem for a lot of Samsung units.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028