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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,831-3,840 of 10,259 reviews
Oct 25, 2022
Reviewer name: New2Samsung
5 out of 5 stars
5 out of 5 stars review

Great for everything

[This review was collected as part of a promotion.] The TV has amazing graphic quality. Adjusting the frame rate is not too complicated. Using the clarity settings can make the picture super realistic, or theater like quality. By default, the LED motion was on which made the picture super dark. The TV is in front of the window, so by contrast, the picture is darker than the outside light. Turning that feature off in the Clarity settings is much better. The small bevels make the TV look smaller than 50 inches, but 90% of TVs are like this so it's something you can't help if the market steers that way. Gaming with the TV is great. Smooth and responsive. The user interface is a little bit slower than expected but tolerable. Luckily, it's easy to add apps, and sign-in to the apps WITHOUT putting in passwords into the TV itself. I am glad the remote has numbers and useful buttons like popular streaming services. However, I am wondering if I can customize the ABCD buttons to whatever apps I want. But the good thing is that without programming the remote, it controls the volume to the DVD player since I use it to watch TV through the Xbox. Overall, the TV has great graphics and clarity are great for gaming. Being connected through the ethernet port is best to have the best connection possible. I recommend this TV for anyone who want a simple TV with an external source of entertainment. The slightly slow interface is off putting, but it's not so bad.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Reviewer name: ElectricEGuru
5 out of 5 stars
5 out of 5 stars review

CRYSTAL UHD…YES!

[This review was collected as part of a promotion.] This was a impulse purchase, that I was forced to sneak in to replace my older tv that was another name brand but similar specs. Had it swapped out and setup before the wife arrived home from work. Like most wives, mine doesn't pay attention to specs, features and rarely agrees that the price is worth the resolution being offered. I was sure that it would take her a while to notice as it was only a few inches from the older tv from 75” to 82” made it fit perfectly on our mantle with no real noticeable difference in the presentation. We went through our normal end of day talk, sharing things that had happened in our day and having the tv on in the background until one of our preferred program started. We get through the evening with me trying to notice if she's seeing anything different, she's asks about halfway through the last show “did you do something to the tv, it seems brighter or clearer” and I simply replied, “well I changed out some cables and adjusted some settings but didn't think you would notice” she then just went back to watching and upon going to bed, she just stared at the tv for a second or two. At this point I was sure I had almost gotten away with it, and would have time to get rid of the boxes and set the older tv up in the guest room making this a successful mission. The next morning was Saturday and the start of the weekend, we are watching a sporting event and she made another comment “This is not the same tv, you got a new tv didn't you?” I didn't die!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 31, 2023
Reviewer name: Goober
2 out of 5 stars
2 out of 5 stars review

Feeling scammed

Picture is beautiful. Remote sucks. On OTA broadcast and when using blue ray or cable box it is fine. But when you use a streaming service like Netflix or YouTube tv it is horrible, the stutter is driving me crazy! What is the point of selling a smart tv if the thing is garbage while running apps? The whole point of a smart tv is running streaming services. Looks great in store, then you see the great picture at home.... And then the disappointment sets in as soon as you see the stutter.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 7, 2023
Reviewer name: Dazza
4 out of 5 stars
4 out of 5 stars review

Positive Experience

The picture is far clearer than any TV I've ever owned. Also we are enjoying the free TV package that comes with the set. I would have given a 5 Star rating but I've been disappointed to not be able to use the mirror imaging from my iPhone 10X. I get audio but no Video.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Reviewer name: Albow13
4 out of 5 stars
4 out of 5 stars review

first smart tv.

[This review was collected as part of a promotion.] Love the smart opp, to watch u tube and free movies and get the news etc. never had a big tv - "55" and the clear picture is so good! I added the Samsung sound bar and get the feel of being at the movies!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: CasualClass
5 out of 5 stars
5 out of 5 stars review

great picture

[This review was collected as part of a promotion.] I use this tv for streaming, cable tv, music and sports watching. The picture is fantastic and very easy to program. Sports events are crystal clear and it is almost as good as being there. I use it in my bedroom. I highly recommend this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 18, 2020
Reviewer name: gator
3 out of 5 stars
3 out of 5 stars review

Picture is good compared to 10 year old Vizio.

sound is biggest issue. hard to hear almost constantly unless volume is set at very, very high level. i did chat earlier and the reply was to reset everything and try again. not a good solution and it seems sound is an issue for other tv's made by this manufacturer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

gator: Thank you for purchasing the Samsung TU7000 TV and for your review. I am sorry to hear that you are experiencing issues with low volume. One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low. We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare. You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: AZCardsFan95694
5 out of 5 stars
5 out of 5 stars review

Great TV for price point

[This review was collected as part of a promotion.] Very easy out of box build and set up. Was able to go through the 'expert picture setting' to get the picture quality I didn't believe were possible. Awesome, life like picture. Apps area easy to navigate and download wanted apps.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 29, 2020
Reviewer name: mgonzalez1
5 out of 5 stars
5 out of 5 stars review

The best

[This review was collected as part of a promotion.] This tv is crystal clear. It gives a great picture and the sound is good. I like the smart TV features like Netflix and Hulu. I would recommend this TV to anyone thats looking because you get a great quality TV for a good price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 21, 2022
Reviewer name: AWindsor
3 out of 5 stars
3 out of 5 stars review

So/so

Cost about the same and somehow has worse specs than my one-year-old 49” Samsung that no longer turns on. Maybe the loss in performance will be made up in durability. Older style remote was a bit of a surprise and loss in voice control was a bummer for my young children

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi AWindsor, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!