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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,781-3,790 of 10,252 reviews
Mar 14, 2021
Bill
1 out of 5 stars
1 out of 5 stars review

What i valu the most is a tv with a good name

the samsung tv that i bought was of very poor quality, the picture was either to bright or to dark, no happy medium,i spent many hours trying to correct the problem but with no suscess youtube, tech support . i just gave up and returned it,pluged my old tv back in still searching?

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Bill: Thank you for your review of the Samsung TU7000 TV and for sharing the issues that have caused you to return your units. Your experience is very important to us and will be shared with our product team. It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Specialist

Sep 25, 2021
Bb1964
5 out of 5 stars
5 out of 5 stars review

Wonderful picture

[This review was collected as part of a promotion.] Living room purchase-a great picture, so clear and crisp. Set up was very easy. Getting everything connected to the tv and dish hopper was super easy. I found the prompts to connect Netflix and Amazon prime to be precise and efficient. Only issue we have had is with closed captioning, have not been able to resolve this just yet. Most likely we are overlooking the instructions. The quality of the picture far outweighs any minute complaint we may have. Next television I buy will also be a samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
turtles
4 out of 5 stars
4 out of 5 stars review

BEST INVEST DURING THIS COVIC ERA

[This review was collected as part of a promotion.] never had a samsung tv after friends recommended this tv to me and how I could u the smart feature from my samsung 9 to mirror screen my content I'm a very happy man I will upgrade to a 65 once I could ....that sound bar will make my room rock

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Ladyc1
5 out of 5 stars
5 out of 5 stars review

Best tv brand

[This review was collected as part of a promotion.] This is my second Samsung tv and I'm just overall impressed with these tvs. I love the free Samsung tv plus feature with tons of great shows and movies. The smart things app is amazing too! I can control the tv from another room and even allows me to monitor what my kid is watching, the volume, and if I misplace my remote I can just pull up the app and use that as a remote. What really draws me in is the picture quality and how lightweight the tvs are; not bulky and obnoxious looking.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 9, 2022
Ole1Kenobi
5 out of 5 stars
5 out of 5 stars review

Great TV! The curved screen helped glare!

[This review was collected as part of a promotion.] The Smart TV was responsive, had numerous features and capabilities, it connected well with screen mirroring, and it had lots of built in apps available. It was the nicest TV I had ever purchased or owned! Delete: Then my ex's boyfriend stole it and numerous other items from my house. At the dissolution hearing she claimed it broke as soon as they got it to their new house. Please Samsung; gift me with a new TV! I don't own one anymore.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
LadyTmoney
5 out of 5 stars
5 out of 5 stars review

Excellent Smart TV

[This review was collected as part of a promotion.] I am in love with this TV overall! I am able to watch so many different streaming apps in one place! I don't have the need to buy additional hardware since it is all right on my TV. I've even gotten my Alexa app to turn my TV on and off and control the buttons. This is new so I am still learning but the fact that it is simple to install and interact with is amazing!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 7, 2022
Joeyab80
5 out of 5 stars
5 out of 5 stars review

Samsung Smart TV High Quality

[This review was collected as part of a promotion.] I use my TV for streaming and regular Satellite TV connection. I have other Samsung TVs and I like that the remotes are compatible. I like the color and quality of the TV. It is also very easy to change the Source from Satellite to other streaming sites.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2021
Lexie2010
5 out of 5 stars
5 out of 5 stars review

Works great, easy to set up, works with Apple TV

[This review was collected as part of a promotion.] Works well with my Apple TV. I was able to set it up quickly and my Samsung profile has all my settings from the prior TV. Very quick set up, no brainer. The Apple TV set up just worked. I now only use the Apple TV remote to interact with the TV. Sometimes I only use my phone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 1, 2021
Dmendoza92
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I use my TV for everything that's why I had to get myself a really good tv. Samsung TVs are great that's why I decided to go and buy myself one. Since I got this tv I have used it to watch movies with streaming apps play games with my game consoles and also using it as a monitor for my desktop. The picture quality is great especially in 4k I recommend for someone looking for a good tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 3, 2021
Stace
2 out of 5 stars
2 out of 5 stars review

A Disappointment

even after reading the concerning reviews, i decided to move forward with this purchase because of my past, positive experiences with samsung products... a bad call on my part. 4 months after purchasing and something goes wrong with the display. i can't see a thing on the screen with the very dim lighting. adjusting the brightness did nothing at all. i had noticed other glitches in the 4 months prior, but chalked it up to an unstable wi-fi connection (which was not the case). i guess that was foreshadowing glitches to come.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Stace: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that your display is not showing properly. Please give us the opportunity to assist you by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions