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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,781-3,790 of 10,259 reviews
Jun 16, 2022
Reviewer name: ABaby3
5 out of 5 stars
5 out of 5 stars review

Great Product!

[This review was collected as part of a promotion.] I love this television! It's a great size and has great picture quality. The only negative has been that the sound is lower while watching certain programs and/or features. Other than that I love it and would 100% recommend it giving the price and size.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: techno
5 out of 5 stars
5 out of 5 stars review

Extremely easy setup!

[This review was collected as part of a promotion.] This was my first smart tv and I expected the initial setup to be significantly more complicated. Not the case at all! within 5 minutes of plugging it in, I was streaming my favorites shows. This is the experience I was looking for.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Frankied
5 out of 5 stars
5 out of 5 stars review

Awesome Picture

[This review was collected as part of a promotion.] Set up was easy with the mobile ap. it only took a few minutes. Once the set up was done, all the streaming aps which I normally use were installed on the home page. The picture was clear and and I can notice things which I was unable to notice with my regular TV. I should have bought two of them, just don't have the space. If I were to buy this again I would definitely buy the same TV, I could not believe how clear the picture is and the detail I was missing before. I would recommend this product to anyone. Now my brother-in-law wants to buy one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 20, 2021
Reviewer name: Samsung4Life
5 out of 5 stars
5 out of 5 stars review

The picture quality is spectacular.

[This review was collected as part of a promotion.] The features are the best I have seen. I am not sure what this tv cant do. It earns me money, it brings me joy, it can order me food, I can manage my financials on it, I can listen to my favorite music on it, and I love this tv its the best I have ever had.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2020
Reviewer name: drakcip
5 out of 5 stars
5 out of 5 stars review

Finally! A GREAT Smart TV!

[This review was collected as part of a promotion.] This is the best TV I have ever owned! I already had a major brand smart television which was sizable but was starting to glitch. I am so happy I found the Samsung Crystal UHD TV! The reviews on this smart television were wonderful including the price point! The color schemes and resolution are out of this world! If it's family movie night, we feel as if we're in an actual theatre! The stereo sound makes you feel as if you're in the show! The smart features are an added bonus and will only add to the ease of use for this spectacular television! Did I mention the remote control? So, so many features without being overwhelming. I can just sit back with remote in hand and let the entertainment begin! In the end, I come back to the brand – Samsung. Samsung never disappoints!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Jun 14, 2020
Reviewer name: Tiburon
3 out of 5 stars
3 out of 5 stars review

Quality going down

the fell of this tv just screams cheap. the plactic legs are ubly and the remote is a step down from 2019. i only use it for streaming so so far so good. not impressed compared to my 2018 55”. in fact the qled models have have also suffered i. quality. the q70 had more festures than this year. i guess this is a case of the bottom line being more important than the product

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Tiburon: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the quality is important to us and will be shared with our internal teams. Your feedback is very important to us as we continuously strive for best-in-class product and service. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 6, 2020
Reviewer name: Darius
4 out of 5 stars
4 out of 5 stars review

Great image

[This review was collected as part of a promotion.] The TV is great. Amazing picture, great sound, I love it. The only issue I have is the sensitivity of the remote buttons, I click them and sometimes it'll act like I clicked the remote several times, besides that I have no complaints.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Nancyegg
5 out of 5 stars
5 out of 5 stars review

They just keep getting better!

[This review was collected as part of a promotion.] I've been a long time Samsung tv consumer. They keep improving their products beyond my expectations. This particular tv has an extraordinarily clear and detailed picture. Absolutely breathtaking and amazing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 23, 2021
Reviewer name: Brandon
3 out of 5 stars
3 out of 5 stars review

Decent TV

[This review was collected as part of a promotion.] I use my TV for watching the shows and movies on streaming services and I also use it for gaming with my PS4. The graphics are excellent and the visual quality is what you'd expect from a UHD TV. However, the user interface is difficult to navigate and set up in a seemingly unorganized way. Another issue I've had is the inability to change the picture settings and aspect ratio unless I'm in gaming mode, I cannot change the aspect ratio. Another thing I dislike about this model is the remote. The buttons are setup in a useless fashion and it's counterintuitive. All in all I give the TV 3/5 stars.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 21, 2021
Reviewer name: Jenn
1 out of 5 stars
1 out of 5 stars review

Great picture, horrible network connectivity

tv worked great for the first 2 months. now every time i turn it on i have to do a reset and go through hoops just to reconnect it to my wifi. i can bypass by using a firestick or other device but i would rather be able to just use the tv's apps. such a pain. would not recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Jenn: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions