Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 3,711-3,720 of 10,259 reviews
Aug 1, 2023
Reviewer name: stupid
3 out of 5 stars
3 out of 5 stars review

Volume not loud enough

Just purchased 2 58"Samsung TV's the picture is great excellent quality ,however the sound -volume is poor and that is a big disappointment. When one buys a TV from the store one only sees the picture and one only finds out that the sound is not very good after the unit is installed and all the packing /box has been thrown out so there is no way to return the unit. Hard lesson to learn after the purchase. Picture is great but the volume is poor. LG does not have that problem.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your in store experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Nov 9, 2020
Reviewer name: Seagall92
5 out of 5 stars
5 out of 5 stars review

Ease of use

[This review was collected as part of a promotion.] Was in the market for a new TV and decided on the TU7000 and after a couple months I'm glad we chose this model. Can change apps easily and quickly, and the quality is amazing. The only flaw is the buttons on the remote are very sensitive and some get stuck once in awhile.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: JoeySauce
5 out of 5 stars
5 out of 5 stars review

Immediately exceeded my expectations

[This review was collected as part of a promotion.] In the search for a new bedroom 4K television, the Crystal UHD TU7000 took the prize. As soon as I turned it on, I was greeted by a sleek and fast set up process that took no longer than 3 minutes - connecting my cable and WiFi capabilities. As soon as set up was finished, I changed inputs to where my Nintendo Switch was already running - and was IMMEDIATELY blown away by the vibrant colors and the clear picture. I couldn't believe how good it looked and had to see how video would look. The TV comes with most standard video streaming apps installed, which is great - with pretty fast launch times. Upon trying some video on both Netflix and Hulu, I was confident I made the right choice buying this TV.With the fast and sleek menu/load speeds, the breathtaking picture, wide selection of apps on the Samsung HUB (Steam Link being my favorite so far), I can say that I am sold on any and all Samsung products. Highly recommend this product as your next 4K TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: ChadTheory
5 out of 5 stars
5 out of 5 stars review

Love the features and easy connection to all apps!

[This review was collected as part of a promotion.] The Samsung UHD 55" television has been great. It plays great for all sporting events we watch. It is easy to connect to all apps. And works great in a bright living room which I was really impressed by.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 8, 2022
Reviewer name: GeoS
2 out of 5 stars
2 out of 5 stars review

Disappointed

i got the samsung because i was expecting a higher quality experience. after having roku and google operating systems on other devices, the samsung proprietary system was a disappointment. several of our most used apps were not available for samsung, and some of the most used functionality like skipping forward and back with one button weren't there. ended up taking it back and getting a tv with a roku system.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Thank you for sharing your review of the Samsung TU7000 Crystal UHD TV. The details you have shared regarding your experience with the user interface and remote control are appreciated and will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to regain you as a customer in the future. ~ Samsung Solutions

Apr 3, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Crystal uhd

[This review was collected as part of a promotion.] Streaming gaming screen share and cast It's got a great display futuristic picture that makes you feel as if you where in the show/movie I'd give it a smooth 10 out of 10 if possible I definitely feel in love at first sight thanks Samsung for making my audio video addictions finaly fulfilled to the core GREAT JOB EVERYONE KEEP UP KEEP UP THE HARD WORK Sincerely Your happy customers The Counts Family

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 29, 2022
Reviewer name: Great4budget
5 out of 5 stars
5 out of 5 stars review

Amazing quality and picture

[This review was collected as part of a promotion.] I use this TV for streaming and playing video games and the quality of the video games is out of this world then streaming quality is even better than gaming it will studder from time to time when switching apps and gaming but the tv is amazing and feels like it just came from the factory

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Travion27
4 out of 5 stars
4 out of 5 stars review

I enjoy this tv

[This review was collected as part of a promotion.] My new Samsung has many great features and is very smart and the resolution and game mode are stunning the cpu isn't as great as the 8 series but it's cool I don't do much streaming from the tv itself but picture and sound are great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2020
Reviewer name: Trey
2 out of 5 stars
2 out of 5 stars review

Slow and archaic for a 2020 television

[This review was collected as part of a promotion.] This product was purchased in March or April of 2020 during the easing of the lockdown. It is extremely slow in response to remote/changing any function. There are only 2 hdmi ports and no Ethernet connection. The only great plus for this set is the picture quality. Excellent, however more settings would have been nice. All in all I think I'll switch back to my 11 year old Sony if I can't exchange this one.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Trey: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the ports available is important to us and will be shared with our internal teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

Oct 23, 2020
Reviewer name: Sam412
5 out of 5 stars
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] This TV is wonderful! The picture on it is so crisp and crystal clear. You can see every little detail of the things on the screen. It's also super bright and the colors are amazing! There are also a lot of third party apps such as airplay and Netflix and google and there's a bunch more I can't remember off the top of my head. I absolutely love this television!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028