Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
Sort by |
Showing 3,701-3,710 of 10,259 reviews
Oct 21, 2020
Reviewer name: Pete
3 out of 5 stars
3 out of 5 stars review

Connectivity issues and app glitches

[This review was collected as part of a promotion.] Overall it's an acceptable tv. Good picture quality, easy to navigate and set up. However the tv is not able to connect to the WiFi the first time it is turned on each day. It requires to unplug and restart to then connect to WiFi and access apps. Hulu app has glitches where channels are randomly unavailable which is my primary source of television. In this era of smart tvs, I expected better user experience

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Pete: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. The issue with the Apps may be related to your network connection and quality. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Feb 18, 2021
Reviewer name: INDYMA
4 out of 5 stars
4 out of 5 stars review

TV Great! Hate remote and base.

the tv is great, but too smart for us. we're in our 70's. we hate the remote. why all the numbers and small small buttons???? we had to go back to using a firestick. samsung doesn't make/offer a simpler remote. also, we hate the stand . our old samsung came with a very sturdy and useful swivel base. this one is plastic and ugly and doesn't swivel. again, they should make options.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 2, 2021
Reviewer name: ItsMe
5 out of 5 stars
5 out of 5 stars review

Review of 82" Smart TV

[This review was collected as part of a promotion.] First, I love my 82" Smart TV and all its features. We basically use the TV for streaming, watching movies, Chrome-casting, voice features w/Bixby, and multiple devices use. We love the large screen which helps me to see content because I am BLIND in 1 eye.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Reviewer name: ALowry13
5 out of 5 stars
5 out of 5 stars review

This product has amazing picture quality

[This review was collected as part of a promotion.] The picture quality on this tv is picture perfect. I stream all of the tv I watch, and the streaming quality is clear as day too. I also play video games on the tv and there is so much more detail on this than my past TVs. This is by far the best tv I have ever owned.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 25, 2020
Reviewer name: Michelle
4 out of 5 stars
4 out of 5 stars review

Great tv for the price

this television has a very nice clear picture the only thing that needs to be changed from the factory settings is the screen brightness it is very dim out of the box to fix this go to eco settings and turn the screen brightness up then go to expert settings and try cool it will make a huge difference i would also recommend getting a soundbar.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Biff
4 out of 5 stars
4 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] The picture is exceptional. I like all the features. The only problem I had was the closed captioning. I found it difficult to get CC on all channels. I have finally figured that out and now I'm a "happy camper".

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Andrew
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] We have had our Samsung tv for a few weeks now and love the picture and sound quality. Plus, the SmartThings app helps you turn the tv on and off straight from your phone, and you can schedule actions. The base stand it comes with is also sturdy and sleek.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 8, 2023
Reviewer name: Larram1
3 out of 5 stars
3 out of 5 stars review

It's so so slow.

Price is great. Picture is very nice. Sound is good. Loading or changing between apps is sooooooo slooooooooooooowwww. It's like driving a Camaro with a Chevette engine. If there was anyway speed it up the stars would increase. Until then it's a decent 2nd or 5th TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 3, 2022
Reviewer name: SKMom
4 out of 5 stars
4 out of 5 stars review

Great bedroom TV

i did have to return it because there was a thick black line that cut off a third of the screen vertically. i retured it to the store and it was replaced. the second tv worked great! it is the perfect tv for the a small bedroom. it was very easy to set up and i have been load various streaming apps woth no issues. my only complaint is the remote. the buttons are very small and close together, making it difficult to operate. i am only 5'4" and my hands/fingers are not very big, but i struggle. also there are an unnecessary amount of buttons! finally, it does not have voice control. which would make operation easier, as an alternative to using the buttons. otherwise it's a good tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: woahha
4 out of 5 stars
4 out of 5 stars review

Beautiful tv for the price

[This review was collected as part of a promotion.] When you try to switch apps it sometimes is a little laggy so you have to give it time every now and then. Overall the picture is good for the version, good sound from the speakers. Everything you need in a tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028