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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 3,551-3,560 of 10,250 reviews
Jun 8, 2021
Naomi
3 out of 5 stars review

It looks nice in the photos

pros: - easy set up - the samsung tv guide cons: - tv picture quality - screen/smart share functionality with samsung phone is wonky and goes off at random times - not all basic apps like cnn, mtv, cbs sports, etc are available on the samsung smart tv app store - i bought a pairing soundbar which i wouldn't recommend to anyone. volume shifts on its own and it's consistent between applications... it's a bummer because i like samsung a lot and want be loyal but i may need to get a new tv and soundbar with a different brand as it's extremely disappointing to spend hard earned money on poor quality that you think will be high quality

Review from Samsung US
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Sep 15, 2020
Rudy
5 out of 5 stars review

Wonderful quality

[This review was collected as part of a promotion.] This tv is probably the best tv I've purchased. The quality of the picture is my favorite. The 70” screen definitely gives a great experience while watching movies. The only down fall of such an expensive and large tv is the sound quality is not the great I feel like it should have more presence in a room but it doesn't. Also the tv has a very poor ability and range to connect with the internet if it's far away. App disable and log out by themselves it's been a constant pain. But when it it works it's great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 31, 2021
RodTahoe
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] Very pleased with my purchase. Wonderful pictures to enjoy sports, movies and even the news. I have a home theater setup but actually prefer the speakers and sound from this tv instead, so u hooked the pricey system and sticking with what this tv offers. This tv is so light for its size, so easy to bring load at the store and then to bring into the house. Once in super simple to install and to start watching the programming. The price point was perfect and I believe I even got more value than I paid for. I have already recommend this tv to others and will continue to praise it to all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 2, 2020
Just meh
3 out of 5 stars review

Good picture bad controls and sound function

picture is good but sound controls, menus, pre loaded apps and remote are garbage. you either use tv speakers a digital connection that requires constant clicking on the volume or a bt connection you have to re connect each time you turn it on. remote is poorly laid out and menus are cumbersome. needs a software update to change these controls and sound function.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Just meh: Thank you for your review of the TU7000 TV. We value your feedback regarding the menus, sound controls, remote and apps and will share it with our teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 23, 2022
Dansound
2 out of 5 stars review

Didn't last much at all

[This review was collected as part of a promotion.] Bought this TV at the end of 2020 and a year and a half later without using it more than 5 to 6 hours a week the screen died going into an infinite loop, thank that I bought insurance and after testing through the insurance company cover for it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Dansound: Thank you for your review of Samsung’s TU7000 TV and for sharing your experience with the screen flashing. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. ~ Samsung Advisor

Nov 1, 2021
Jreuter
3 out of 5 stars review

Good but not the best

i purchased this tv a year ago when it was on sale during the holidays. the good, 4k is great! the apps are awesome! but as far as regular hd viewing it is decent. the blacks get greyed out on dark scenes in some movies. there is no real “upscaling” as it says it does. for the price it is a decent hd tv. our main viewing tv is a vizeo m series which is a much better viewing tv. but for a basic tv with 4k and smart tv viewing. you cant beat the price when this is on sale!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 13, 2022
BarbDr
5 out of 5 stars review

Love this TV..82" makes cinematic viewing!

Bought this TV for my husband for Christmas! Great quality and sound. Pristine picture and colour, easy navigation and settings. Game compatibe. (Built in speakers are great on their own but we did buy surround speakers to help my hard of hearing husband!) LOL. Love the apps. Perhaps they could add more options like Britbox, Acorn etc..(or maybe I can and just not techie enough to know how.!) Overall, great picture feels very "movie theatre-ish" Easy remote function or add remote app to use on phone! Highly recommend..

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi BarbDr, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Sep 16, 2020
LV24
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] Great tv for the value. I ordered this tv online and was able to pick it up curb side 30 minutes later. The set up was a breeze and the picture is absolutely incredible. Seriously considering purchasing a larger one for my theater room. Great value!

Review from Samsung US
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Oct 26, 2022
Perfectfamilytv
4 out of 5 stars review

Perfect size television

[This review was collected as part of a promotion.] I just bought a colonial house and was not sure what size to buy l shape look bing room. Same so many Samsung and fell in love with the 58 inch crystal HUD. It's perfect for my two children and I. Thank you

Review from Samsung US
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Oct 6, 2020
Bobthird
5 out of 5 stars review

55" Class TU700D Crystal UHD 4K Smart TV

[This review was collected as part of a promotion.] Exceed my expectations for picture quality and features. The setup was easy and fast. Major upgrade to my 10 year old Samsung. I will probably upgrade my 8 year old unit to this new version this fall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028