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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,551-3,560 of 10,251 reviews
Oct 26, 2020
Abnerc7
5 out of 5 stars
5 out of 5 stars review

The best tv in his category

[This review was collected as part of a promotion.] The best experience ever I didnt have full confidence when I bought the TV but once I turn it on it was amazing the tv has some of the best graphics on his category the color is perfect and the clarity of the image are stunning and the sound quasi perfect

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
CatLady22
5 out of 5 stars
5 out of 5 stars review

Great app options

[This review was collected as part of a promotion.] I use it to stream videos, project directly from my phone. Would definitely love the ability to download some apps that can only be accessed using the internet app. Aside from that it has some popular apps that I normally use.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 1, 2023
stupid
3 out of 5 stars
3 out of 5 stars review

Volume not loud enough

Just purchased 2 58"Samsung TV's the picture is great excellent quality ,however the sound -volume is poor and that is a big disappointment. When one buys a TV from the store one only sees the picture and one only finds out that the sound is not very good after the unit is installed and all the packing /box has been thrown out so there is no way to return the unit. Hard lesson to learn after the purchase. Picture is great but the volume is poor. LG does not have that problem.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your in store experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Oct 11, 2021
Mwa27
5 out of 5 stars
5 out of 5 stars review

Great TV product

[This review was collected as part of a promotion.] You can take your gaming experience to the next level with the Samsung Crystal 4K Smart TV, my favorite. The notion provides a smooth, fluid motion at 4K 60Hz. You can also mirror your phone by simply tapping to connect. The picture can adapt brightness and contrast for your video games or when viewing programs, and the dual LED backlight results in enhanced contrast. In addition, Samsung uses voice amplifiers to make sure the dialogue is crisp and clear. TV also works with Hey Google, Smart Things, and Bixby. In addition, Samsung TV Plus provides 150 channels of subscription-free TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 8, 2021
OnABudget
5 out of 5 stars
5 out of 5 stars review

So happy I chose this TV

[This review was collected as part of a promotion.] Movie nite hasn't been better than it is now. The picture is so clear and graphics are wonderful. I was on a budget but I'm very satisfied. I debated between Crystal UHD and the QLED but really couldn't afford the price of the QLED, but so satisfied with the UHD.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Flounder697
4 out of 5 stars
4 out of 5 stars review

This is a very good tv with a very good picture

[This review was collected as part of a promotion.] I had had Samsung tv's in the past and wanted to stick with this brand. Because of having Samsung's in the past, I am very familiar with the menu options. The picture and sound are very good. I'm not crazy about the streaming capabilities of this tv. I had a roku before and that was easy to use. Also, I'm not crazy about the default news channel being a fox station, but that's personal preference. I'm getting used to the streaming app on this tv. I would describe it as “clunky “ compared to a roku. But it works fine, and again, a lot of my opinion is what I'm used to in the past. Overall, I'm happy with this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
cabdillo1
2 out of 5 stars
2 out of 5 stars review

Great while it lasted

[This review was collected as part of a promotion.] We watched TV. Streaming and watching cable TV. Also used for you tube. The picture and sound was good. Therein lies the problem the TV lasted just past a year. The factory warranty expired before the screen went black...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi cabdillo1, We are sorry to hear about your experience with the TU700D TV having a black screen. Please know that your TV is backed by a 3-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. If you've switched on your TV and the sound comes through fine, but you do not see any picture, there are three potential issues. 1) A connection issue; is the most common problem when there is a bad connection, faulty cables, or improper installation. 2) An issue with the device connected to the TV. There may be a video output setting on the device that you must set properly before it outputs to the TV. 3) There is something wrong with the TV, requiring a technician to assess the TV and find a solution. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 21, 2020
TexStoic
4 out of 5 stars
4 out of 5 stars review

Samsung delivers again with Crystal UHD

[This review was collected as part of a promotion.] The TV all around has a decent SMART Universal Guide, UI experience, and ease of use to access various apps and add new ones. Crazy details that certainly making rewatching older and newer films quite an eye-opening experience. SMART features make it easy to sync with devices and other tech. There are quite a few options to update or moderate your preferred settings for color, brightness, balance, etc. Only thing that this TV doesn't handle well with higher colorful settings is gradients; things get muddy and not as smooth as other Samsung models, whether it'd be on an app screen or within a video.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 12, 2021
Noelma25
4 out of 5 stars
4 out of 5 stars review

Great quality

[This review was collected as part of a promotion.] Great product but I'm not quite satisfied. I like the quality and it's HD features but I'm having so much problems with connecting other devices. Not what I was expecting for a Samsung TV to Samsung devices.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Lovekatz
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] I use my TV for streaming and cable shows. I love the Samsung app with all those extra channels. Love the remote with the channel list. Not sure I like the hook up for the cable, it's hard to tighten the cable on, would be better if it was right on the back and not at a angle. It's harder for older people to get too.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028