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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,451-3,460 of 10,259 reviews
Mar 23, 2021
Reviewer name: Dre7
3 out of 5 stars
3 out of 5 stars review

Not what I expected

i own the same tv in a 43 inch and i love it so when it was time to buy a new tv for my living room this was the first choice. i bought the 55”. first one i bought i returned 2 days later. tv had a very slow response to remote. the hulu, disney+, prime video apps wouldn't open and others kept logging out. one of hdmi ports didnt work. 2nd one i've had about 2 weeks and hulu app never opens! i always have to unplug tv to reset it. also keeps logging out of apps. im quite disappointed. returning it today.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Dre7, Thank you for your review of the Samsung TU7000 TV. Your experience is very important to us and will be shared with our product team. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Should you want to troubleshoot your issue first, please contact Samsung Customer Support: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you. ~ Samsung Specialist

Aug 23, 2022
Reviewer name: Misskmonroe
4 out of 5 stars
4 out of 5 stars review

Great Value and Reliable

[This review was collected as part of a promotion.] Absolutely love the SmasungTV app as well as features such as the lighting, easy phone mirroring and variety of apps including Spectrum TV. Just wish there was a way to remove the unwanted apps that seem to be hard tied to the TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 14, 2021
Reviewer name: SamM
5 out of 5 stars
5 out of 5 stars review

Big bang for a cheap buck

[This review was collected as part of a promotion.] I love the colours shown in the tv. The size makes for a movie like experience especially in a small room like mine. It is ultra sharp and I can see the photos I click in extreme detail on the screen. Makes for some very good photoshop sessions. Overall love this TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 4, 2022
Reviewer name: Jason
5 out of 5 stars
5 out of 5 stars review

Great TV, impressive sound

This TV made me a loyal Samsung TV customer. The remote is responsive, the sound is super impressive for a TV, you can find any app you want, and the movie mode is great because it removes the unnatural look that the HD processing can create. The physical frame of the TV is ultra slim and has a modern look; it's basically all screen, very clean look. I used to buy Vizio and had multiple problems with slowness and software glitches... I'll keep buying Samsung from now on.

Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Moore305
5 out of 5 stars
5 out of 5 stars review

This Smart TV is Fantastic

[This review was collected as part of a promotion.] When it comes to smart Tv's you want one that lets you access every possible app and program and that's exactly what it does. From ambient mode to Netflix to espn to Disney+ this tv is super fast and has no input lag. Amazing picture and sharp colors I have no complaints.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2021
Reviewer name: Gam3rk1d98
5 out of 5 stars
5 out of 5 stars review

Features

[This review was collected as part of a promotion.] This tv has great picture a film thicker than most TV on market. Remote works in pretty much any direction. And smart apps is great. Only thing is if you don't have a samsung product a lot of features don't work.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 23, 2020
Reviewer name: Sam412
5 out of 5 stars
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] This TV is wonderful! The picture on it is so crisp and crystal clear. You can see every little detail of the things on the screen. It's also super bright and the colors are amazing! There are also a lot of third party apps such as airplay and Netflix and google and there's a bunch more I can't remember off the top of my head. I absolutely love this television!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Collegegirl10
2 out of 5 stars
2 out of 5 stars review

Good picture quality but connectivity is anissue.

[This review was collected as part of a promotion.] The picture quality is good but I have 2 issues with the TV. First, I set up the wireless display with my laptop and it constantly disconnects no matter what laptop I'm using (I've tried it with several). Second, I can't connect speakers I have because it has no standard auxiliary port for me to plug my speakers into. I want to fully enjoy this TV but these 2 problems are a large reason why I still cannot fully do so.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Collegegirl10: Thank you for purchasing the TU7000 TV. Your feedback regarding the ports available is appreciated and will be shared with our design teams. I am sorry you are experiencing issues when connecting to your laptop. To wirelessly connect the TV to your device, read the instructions at PC Screen Sharing (Wireless) in Connection Guide, and then try to connect. Source > Connection Guide > PC > Screen Sharing (Wireless) Confirm that the TV and your PC are connected to the same network. If the TV has difficulties connecting to your PC due to surrounding radio interferences, change the frequency of the wireless access band, and then try to connect. For further assistance, please contact Samsung TV Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 30, 2022
Reviewer name: Cyncyn
4 out of 5 stars
4 out of 5 stars review

My Samsung TV

[This review was collected as part of a promotion.] I use my Samsung TV for streaming Movies Listen to music Play video games I love clarity of it I like how big it is The only thing is the screen has some weird looking print you're looking print and it that wouldn't wipe off Other than that I love Samsung products I have a phone have a tablet I used to have a watch it was stolen though. I have a second Samsung TV in my bedroom Just not as big!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 22, 2021
Reviewer name: Kevdamm
5 out of 5 stars
5 out of 5 stars review

Huge upgrade from my old tv

[This review was collected as part of a promotion.] We upgraded from a 55" plasma and the difference was insane. You can get lost in this one because it's so big! The software is pretty good but I do have to reset my network often otherwise it will disconnect

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028