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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,351-3,360 of 10,251 reviews
Jan 7, 2021
Rich C
4 out of 5 stars
4 out of 5 stars review

Great picture but not so great smart features.

i love the picture but hage been having problems with the remote and tye apps. tge tvhooked up to my altice cable box out of the box and it was displayed in the apps and the remote worked with the box as well but after one day it stopped. now the box dies not show in the apps abd the samsung remote will jot operated the altice box. i've tried everything but nothing works. rebooted tv. rebooted box. called altice. changed hdmi cable. nothing works to solve the problem. maybe i got a lemon.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 6, 2023
The official
3 out of 5 stars
3 out of 5 stars review

Ok to not good.

The TV is good. Wish it was better at streaming. I would recommend something better to anyone looking for a good quality reliable TV. I have a technician coming to look to see why I can't stream. it is definitely the TV that's the problem, not the internet or streaming service. May upgrade to something better if I can't solve the issue.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
321Driver
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love the tv. Great features, picture and ease of use. Would recommend to anyone. Would buy another one but don't have the additional room. There products have been very reliable and are a great value.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
vetgirl23
5 out of 5 stars
5 out of 5 stars review

This tv works great!

[This review was collected as part of a promotion.] My roommate and I use it to stream our Panopto lectures for vet school and have no problem wirelessly connecting to the TV. Our lectures and labs are easy to see and the sound is MUCH better than it was on our laptops. This TV is also great for movies and tv. Works well with Amazon Prime, YouTube TV and Netflix. We are very happy with it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
butterflygamma
5 out of 5 stars
5 out of 5 stars review

Best picture ever!

[This review was collected as part of a promotion.] I absolutely LOVE my Samsung television. The picture is so clear it makes you feel like you are in the scenes. What I thought would be a "shove in a drawer" remote has turned out to be anything but! It can do it all, whether cable, streaming, or local channels, and is significantly smaller! Now my Roku remote is the one in the drawer! The Alexa feature has made me a fan, as well! My only regret is not getting the 65 instead of the 55.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Jersygirl
4 out of 5 stars
4 out of 5 stars review

Great TV with Great sound quality.

[This review was collected as part of a promotion.] We absolutely love our tv. We have all the apps we want, and connecting via a smart device has been super easy. Our house is the new place for movie nights with my friends. Compared to others on the market, I think we definitely got a great value for what we needed and wanted.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 8, 2021
OnABudget
5 out of 5 stars
5 out of 5 stars review

So happy I chose this TV

[This review was collected as part of a promotion.] Movie nite hasn't been better than it is now. The picture is so clear and graphics are wonderful. I was on a budget but I'm very satisfied. I debated between Crystal UHD and the QLED but really couldn't afford the price of the QLED, but so satisfied with the UHD.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 27, 2020
Hank
4 out of 5 stars
4 out of 5 stars review

Simply to dark in low light conditions.

[This review was collected as part of a promotion.] my two new samsung televisions are simply too dark in low light conditions, no matter what settings we chose. specifically, disney's the mandalorian is so dark that images are almost indiscernible during scense that are shot in darkness/night. i have never had this issue with any other led television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Hank: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jan 13, 2023
Bumski
5 out of 5 stars
5 out of 5 stars review

The best picuture and sound quality for the price

I bought this one last week. I just wanted a simple 4K TV to watch movies and TV series in a big screen so I went with 75". I was a bit dubious about this model being the entry level for Samsung brand but was I wrong. This TV has great picture quality. I am totally satisfied with this TV! Once again, Samsung rocks even in entry level TVs. If anyone out there looking for a good and reliable big screen TV without breaking your bank, look no further.. I would definetely recommend this model. Thank you, Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
IAmDianeMarie
5 out of 5 stars
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] This is my first smart tv and i am so glad i bought it. Have had 0 issues . Everything about it is perfect!! I LOVE all the FREE channels!! I have lowered my cable bill to just internet.. loving this.. the apps are awesome!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028