Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
Sort by |
Showing 3,331-3,340 of 10,251 reviews
Oct 6, 2020
Cris
5 out of 5 stars
5 out of 5 stars review

Great picture quality and sound

[This review was collected as part of a promotion.] This screen is surprisingly a nice size for the living room or a master bed room. I love it so much because the colors are vibrant and so good. Thank you samsung . The sound is loud and with an additional soundbar it would be even louder like a Movie theater .

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
JoeySauce
5 out of 5 stars
5 out of 5 stars review

Immediately exceeded my expectations

[This review was collected as part of a promotion.] In the search for a new bedroom 4K television, the Crystal UHD TU7000 took the prize. As soon as I turned it on, I was greeted by a sleek and fast set up process that took no longer than 3 minutes - connecting my cable and WiFi capabilities. As soon as set up was finished, I changed inputs to where my Nintendo Switch was already running - and was IMMEDIATELY blown away by the vibrant colors and the clear picture. I couldn't believe how good it looked and had to see how video would look. The TV comes with most standard video streaming apps installed, which is great - with pretty fast launch times. Upon trying some video on both Netflix and Hulu, I was confident I made the right choice buying this TV.With the fast and sleek menu/load speeds, the breathtaking picture, wide selection of apps on the Samsung HUB (Steam Link being my favorite so far), I can say that I am sold on any and all Samsung products. Highly recommend this product as your next 4K TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Marklar
4 out of 5 stars
4 out of 5 stars review

Great TV Overall

[This review was collected as part of a promotion.] The TV is hands down the best picture quality TV I've ever seen, hands down. I actually got this TV after watching some movies on friends 60 inch version of the Crystal 4k UHD. The quality is just stunning. The only thing I've noticed that becomes a nuisance is the tv can be a bit dark, I'm not the most savvy at adjusting the settings and the intelligent adjusting settings aren't to great at fixing the issue. Besides just the picture quality the Smart TV features are pretty nice too, easy to setup and everything. The interface can be a bit a slow but it's not bad enough to warrant a complaint. Final thing to note also, this TV is very light, which in my book is a really big plus. Even my buddies 60 inch is not heavy in the slightest bit. All in all the TV is a fantastic find, and the best TV purchase I've made.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Andrewsnic15
4 out of 5 stars
4 out of 5 stars review

Great Picture Not so great sound

[This review was collected as part of a promotion.] Over all I enjoy Samsung products and have sued them for as far back as I can remember however I must admit with this tv I'm a little let down while the picture is fantastic for the room my tv is in the speakers a bit lack luster and don't provide anywhere near an immersive experience like I was hoping for.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Notsmart
3 out of 5 stars
3 out of 5 stars review

Picture is great

[This review was collected as part of a promotion.] The picture is great on my TV but if you are going to Download and watch channels on your TV instead of using a Roku, buy a different TV. Some channels stop in the middle of the show and exit out of the channel entirely. Then when you go back into the channel, it refuses to play.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Notsmart: Thank you for choosing the TU7000 Smart 4K TV and taking the time to share your experience. I am very sorry to hear that your apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor. If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 18, 2021
DiamondCutWindows
4 out of 5 stars
4 out of 5 stars review

Hands down best TV EVER

[This review was collected as part of a promotion.] Now I usually don't bother giving out credit of recognition with everyday products. Cause there are thousands of them already anyway. But this TV deserves an award. We got it because they originally didn't have our intended TV which was still Samsung but the curved TV version. Well they were sold out. I was disappointed but we had already planned movie night for our first night together in our new home as a family for once, so they offered this to me saying it was similar features, a like similar product ( I don't see how ones curves the other isn't, but moving forward) I bought it and went straight to my truck. ( side note as I was leaving the store, a couple was unloading their vehicle a TV to return and what do you know it was the first TV i wanted) I chuckled as if it was a sign saying that could've been me. Immediately opening the box I was blown away at the size of this TV. I'm a good 6 ft 2 so in comparison I was so intrigued by its size I had to play around with it. OMG. The clarity, the crisp sounds it produced, the colors stopped me dead in my track with a dumb look on my face jaw dropped and all I felt like a kid Christmas morning. I set everything up, tweaked it to our liking and it's been a blessing since. Samsung couldn't make a terrible product even if they tried. Everyone else needs to step their game up if they want a chance to compete. Do yourself a favor and treat yourself for once to something worth every penny spent.Haven't you been through enough ?

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 30, 2020
hate it
1 out of 5 stars
1 out of 5 stars review

nice picture

the tv could be a great tv but each week we discover something new. one week it wont come on today no volume. not at all happy with what we are dealing with no matter the price but to keep haveing thing show up and not able to watch or hear whenever the tv decides. hate it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

hate it: I am sorry that you are experiencing issues with your TU7000 4K Smart TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care For instructions on self-diagnosis tools, please visit: https://www.samsung.com/us/support/answer/ANS00077524/ You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 29, 2020
Aleruval
5 out of 5 stars
5 out of 5 stars review

Super sharp and colorful image smart tv!

[This review was collected as part of a promotion.] This Crystal UHD 4k tv has such brightness and sharpness to its image. I'm amazed! Pictures don't do this tv justice. It has good speakers too. The sound is loud enough and very clear. Comes with control and batteries. I love that it's already a smart tv, so you don't need any extra equipment to be able to watch your favorite apps. It was also very easy to set up. Pretty much self explanatory. Just plugged it in, guided me through connecting to wifi and that was pretty much it. It took less than 5min. Overall, I'm super happy with my smart tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 19, 2020
ThemeParkNerdo
5 out of 5 stars
5 out of 5 stars review

Excellent TV, well worth the purchase!

[This review was collected as part of a promotion.] For such a convenient price, I never thought I could get such great pictures and sound from a TV this size. Watching movies, shows, and playing games are excellent and immersive thanks to the 4K High Dynamic Range picture that the Series 7 provides. The menu is easy to navigate and has all the necessities that I expect from a modem smart TV. This purchase turned out to be very excellent, and I send all my kudos to Samsung for providing a top-quality product for an affordable price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 26, 2022
Besttvever
5 out of 5 stars
5 out of 5 stars review

This is such a great TV!

[This review was collected as part of a promotion.] This is the best TV I have ever bought! I love the super high resolution, features, and design of this device! I especially like gaming and using Samsung Dex. The super slim bezels are a game changer and make the entire TV feel more immersive.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028