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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,311-3,320 of 10,251 reviews
Dec 11, 2022
Steve
3 out of 5 stars
3 out of 5 stars review

Very dark picture

i have had nothing but visios in the house for years. in the living room, where there is a lot of ambient light, the picture has always been somewhat dark. i decided to upgrade from the 55” visio to this 65” samsung. obviously bigger screen but ultimately a much darker experience. it is essentially unwatchable in daylight. im not exaggerating, most of the time we cant even make out what is on the screen unless we close the blinds and draw the curtains. its very annoying. im certain that when we upgrade this to a 75”, it will be a visio. i also bought a samsung soundbar to go with it. this was also problematic. it sould not sync no matter how much we tried to make it work. however, my 8 year old cheap insignia soundbar syncs right up to it. also not a fan of samsung remotes.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Steve, Thank you for giving Samsung TVs a chance and providing us with feedback regarding the image quality and connectivity. I have a few recommendations which may help resolve the issues you are experiencing. First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update. Update from here if needed. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the Brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Regarding your Soundbar not connecting: Please know that our TVs have a Pass-Through audio feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV, go to Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through. Also, ensure you have chosen the Soundbar as your output source. Go to Settings > Sound > Sound Output. If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2020
CovidTVPurchase
4 out of 5 stars
4 out of 5 stars review

50" Class TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] Old Samsung TV died right when Covid shut down began so needed a new TV. Remote control response is slow and blacks flutter on screen occasionally. Game mode works well with the Xbox one. Overall good quality picture.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
yakman
4 out of 5 stars
4 out of 5 stars review

Overall great tv for the money

[This review was collected as part of a promotion.] This purchase was a great buy for the money. Sharp, clear picture,. great convenient, easy to use features. Easy to connect to wifi. Sufficient inputs. Light streamlined attractive appearance. The only reason that I did not give this product 5 stars is the following: sometimes when streaming movies, darker scenes seem too dark and difficult to see. I have adjusted settings a bit to try to improve this with only a small amount of improvement. Other wise no complaints. I am very happy with this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
IronMan
4 out of 5 stars
4 out of 5 stars review

Great picture but

[This review was collected as part of a promotion.] Great tv however for some reason HBO Max app freezes and I have to turn off the tv every time, unfortunately I can't delete the app as is par of the package As long as I don't use that app everything is good

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Chef
4 out of 5 stars
4 out of 5 stars review

65 inch crystal uhd

[This review was collected as part of a promotion.] I have been very happy with my purchase of my Crystal uhd tv. Not a top of the line model but I feel the picture quality is real good. Especially for the cost of this 65 inch tv. I'm using the tv mostly for streaming tv shows and movies where my brother has hooked up some gaming systems. All have looked great. Recently found out how easy it was to cast from my phone to the tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 23, 2023
MatthewS
2 out of 5 stars
2 out of 5 stars review

Be aware that YouTube TV is problematic

Bought two of these….43 and 55 inch. But YouTube freezes up on both. It appears the Samsung doesn't work well with YouTube. I bought these 30 days ago. So now I have no idea what I am going to do. Watching tv and having it freeze up is so frustrating. Did all the troubleshooting with YouTube. It is the tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Spidey86
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever owned

[This review was collected as part of a promotion.] I use my TV to watch movies and satellite TV. I also use it to stream all my favorite streaming services, because I don't have a computer. It has great picture quality and pretty good sound. The one thing I didn't like was it wasn't very compatible with the soundbar I had.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 4, 2022
Anagf89
5 out of 5 stars
5 out of 5 stars review

Great for the price

[This review was collected as part of a promotion.] TV has good resolution up to 4k, easy to set up and to modify settings. If you haven't never had a tizen TV, you would need a couple of times more to get used to, comparing to Roku, but is worth it. You could get a QLED or OLED instead of LED for an expensier price and have a little less reflectiveness on the screen, but this TV is more than enough if you want a great quality TV for a good price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Griff3
5 out of 5 stars
5 out of 5 stars review

Lifelong Samsung customer

[This review was collected as part of a promotion.] I like to call my TV a convertible. I can do everything, stream, surf, download and I think it even makes coffee. This is a wonderful addition to my Samsung family. Great picture quality and entertainment for the whole family.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Mntnbiker
4 out of 5 stars
4 out of 5 stars review

Great video, OK sounds and remote

[This review was collected as part of a promotion.] After the infusion purchase, I was amazed at the picture quality of the TU7000. My wife and I actually thought many shows looked as if you were right there filming with the actors. We did, however, have some concerns about the sound quality, so we added a soundbar, which made a significant improvement. Months later, we're still amazed at the picture quality and are happy enough with the sound but the Exit button on the remote doesn't work any more and you have to hit the Return button multiple times to exit an app.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028