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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,961-2,970 of 10,259 reviews
Aug 2, 2020
Reviewer name: FrankC1224
5 out of 5 stars
5 out of 5 stars review

Great picture, lots of Smart Apps

i had an older tv that was getting cranky and shutting off randomly. it also didn't have the new apps like disney+ and hbomax. this one does and was easy to set up. now i can watch cable, stream any video i like and do it in really high quality. it also looks great on the wall.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
Reviewer name: Samsungfan
5 out of 5 stars
5 out of 5 stars review

Love the TV

[This review was collected as part of a promotion.] I stream everything from it my DirecTV Stream and all my apps everything is in 4K and I am not disappointed at all I own a 65 inch in this model and a 50 in in a 6 series model! I LOVE Samsung phones, soundbars, stc... I even have a Samsung blu-ray player before they stopped making them!!! Trust me buy Samsung you won't go wrong

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 14, 2023
Reviewer name: mrabby
1 out of 5 stars
1 out of 5 stars review

first and last samsung tv

Bought this in October 2022 and at first we like it but as time went by we now hate it! The remote set up sucks and it's always pushing samsung tv on us plus some apps we had on other TVs are not allowed on this TV due to competition of other makers, definitely will not buy another Samsung tv in the future!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Alxram
4 out of 5 stars
4 out of 5 stars review

A great TV

[This review was collected as part of a promotion.] I use my tv to watch cable channels as well as to stream channels from various channels. The tv works great with great picture quality and great sound. There are adjustments you can make to suit your viewing pleasure as well as add a sound bar to increase your listening pleasure. Overall a great set, the only issue I have is that I keep losing connection to my cable box which requires me to pull the hdmi cable from the back of the TV and plug it back in. Not sure what is causing it but it could be a bad cable or the plug on the TV may have a problem.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 5, 2022
Reviewer name: Renee
3 out of 5 stars
3 out of 5 stars review

software is awful!

we absolutely love the clarity and colors on this tv, but navigating the software is extremely clunky! we had a roku tv and it was a walk in the park to navigate and when we needed to replace it we were drawn to the samsung because of what a beautiful and clear picture it had. the remote has got way too many buttons and they are all so close together that my husband is constantly pushing the wrong one because he has large man fingers. i have small fingers and i had a terrible time entering my password and email when trying to sign in to apps i already had. finding the apps was also a nightmare! if we had it to do over, we would probably buy another roku tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi! Thank you for purchasing the Samsung TU7000 Crystal UHD TV and for sharing your review. The feedback you have provided regarding the remote and user experience is important to us and will be shared with our product teams. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Sep 24, 2022
Reviewer name: Xehra2001
5 out of 5 stars
5 out of 5 stars review

Amazing Color and Features

[This review was collected as part of a promotion.] Game mode with HDR10+ with a PC looks amazing, especially the native 4k UHD. it looks amazing watching any streaming service i use, whether its Disney+, Hulu or Netflix. Game mode with consoles (ps4 pro) and runs great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 8, 2022
Reviewer name: Stephanie
4 out of 5 stars
4 out of 5 stars review

Awesome TV, awful remote.

i love, love, live my new television, bute i hate the remote. frequently used controls are microscopic at the bottom, and it's layout places all common controls on the lower half that rests in your hand. also, i find that most remotes have a similar layout that this one is nothing like. plan to try the samsung smart things app on my phone or find a better universal remote. that being said, i still and very happy with my purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 11, 2022
Reviewer name: Marc
3 out of 5 stars
3 out of 5 stars review

It's okay

i think it has a nice picture and its thin ans low profile, but the menu is quite cumbersome and for thr lofe of me i can't get the remote to work with my xfinity cable box. i've tried to uninstall and reinstall the remote multiple times. it will work for a short period and then it stops. so frustrating. the sound is also a bit subpar. definitely worse than the lg it replaced.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Marc, Thank you for purchasing the Samsung TU7000 Crystal UHD TV and for sharing your thoughts regarding the navigation of your new TV and the overall sound quality from the built in speakers. To assist you in the learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the TU7000 under Crystal UHD TVs > T Model Lineup. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Sep 21, 2021
Reviewer name: Bugsy1957
5 out of 5 stars
5 out of 5 stars review

It's A Dream Come True

[This review was collected as part of a promotion.] I love this tv. It has the most crystal clear picture I've ever seen the color is so dynamic it looks as if you could walk right into whatever you are watching at the time. The sound quality feels like you've entered a theater, so incredible.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2020
Reviewer name: Hgagnon73
5 out of 5 stars
5 out of 5 stars review

Clear picture and sound

[This review was collected as part of a promotion.] The 58" smart tv is impressive. If planning on mounting please be advised that no mounting screws are included with the tv. Once we were able to get the tv mounted we were impressed with the clarity of the picture and the quality of the sound. Setting up the tv itself was easy. Setting up the apps for streaming was a tad difficult resulting from the small buttons on the remote. We kept having to start over due to accidently hitting the home button unintentionally. We have loved the ease of going from app to app and the easy to understand home menu. The television has light sensing which adjusts the brightness to the light in the room, this has been a surprisingly nice addition. It is amazing what a difference it can make when a light geta turned off or on while watching the tv. We are still learning what all the tv can do but we are sure impressed with what we have already got a chance to experience.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028