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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,891-2,900 of 10,259 reviews
Sep 18, 2020
Reviewer name: JShortHills
4 out of 5 stars
4 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] Picture is super clear, it's almost a 3D experience. Great user interface to go back and forth between Netflix, Amazon, Hulu, etc... Also the Samsung TV I find to offer more apps than Roku so no need to continue that account. For example HBO max is available but not on Roku. Can't wait to add more Samsung's in other rooms.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 27, 2020
Reviewer name: Mark2
1 out of 5 stars
1 out of 5 stars review

WiFi keeps dropping.

[This review was collected as part of a promotion.] I have to of theses TVs that won't keep WiFi and have to do a soft reset every time it loses my IP address. I've tried the factory reset putting in everything for my Wi-Fi and manually called my internet provider and it's not on there end and it only this model that does it in my house have 7 Samsung smart TVs and it's just these 2 that do it all the other one work just fine never have an issue with them.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Mark2: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Ver 1401.7 is now available. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. For further assistance or service, please contact us via any of the following options: 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 22, 2022
Reviewer name: SamsungSprung
5 out of 5 stars
5 out of 5 stars review

Samsung still leads the TV Game!

[This review was collected as part of a promotion.] I love my 50 in Samsung I do everything with it. Not only do I stream from my phone to my television but I am able to do two things at once although I have a Chromecast hooked to the television I really have to use it it works so well and seamlessly with my S22 Ultra and my Galaxy Watch 4 Classic . I also love that when I bring my gallery up in the home menu to look at my pictures from my phone they look absolutely amazing! I love Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Gkk766
4 out of 5 stars
4 out of 5 stars review

Good/bad features

[This review was collected as part of a promotion.] Good TV, clear image and vivid colors. Lots of apps that update periodically and a decent selection of free internet channels for those not looking to pay for a subscription. Also, since Samsung is one of the main players on the TV market, the developers are adapting a lot of apps to work on Tizen, the TV's OS, pretty much everything you'd find in a Roku smart TV is available in this TV's features. However, as a user of other Samsung TV's, I'm not super high on their updated Tizen OS, mainly because it doesn't allow screen mirroring from the phone (Galaxy S9+) and it runs everything through a proprietary app that only allows limited connection and not full screen mirroring. Trying to connect through the "Smart Things" app on the Samsung phone did not work and I feel this reduces the value/enjoyment of this TV. I have a 2019 model and I enjoy full phone mirroring, wish that feature was kept the way it was, but other than this the TV is great and a solid value for the money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: SunDevilDog
4 out of 5 stars
4 out of 5 stars review

Picture is great. Motion blur definitely not

[This review was collected as part of a promotion.] I love the picture on my Crystal HD TV. When I watch sports however, the ESPN bottom line is blurry for a small portion of the message. Not too great. Overall, if you don't watch sports, this TV should work well. TP

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
Reviewer name: FortniteL0ver
3 out of 5 stars
3 out of 5 stars review

Samsung Crystal TV

[This review was collected as part of a promotion.] I really enjoy Samsung's tvs they're always high quality and have an ecosystem of products that can share features with the TV. The image quality is clear and colors bloom brightly when I watch Netflix or play on my xbox. The sound quality surprised me when I first used the TV speakers, it sounds great rivaling even some high quality sound boards. The crystal TV is overall a great TV with crystal clear picture😉 and crisp audio that I don't even need to buy a separate audio system. My only major complaint is the menu. I'm not sure if it's only me but the menu is soooo slow. I press to move to another app and it takes a solid 5 to 6 seconds for it to respond and even slower when first turning it on for the day. I checked the storage and it only has like 47 megabytes out of 2 gb left of free space. Most apps you cannot delete to free up space and that's my only guess to why it's so slow and unresponsive like cold starting an old Ford in the dead of winter. If they could address that issue I would leave a higher rating. Otherwise this is a great TV especially for families.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi FortniteL0ver, Thank you for your review of the Samsung TU700D TV. We appreciate your feedback and are here to help you! Please follow the below tips to help resolve the issues with a slow menu and User Interface. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Reviewer name: Zio422
4 out of 5 stars
4 out of 5 stars review

Review of Samsung 43" 7 Series 4k HUD TV

[This review was collected as part of a promotion.] The Samsung 43" 7 Series 4K UHD - Smart - LED with HDR would appear to be a well designed product. The picture is clear and the optional customer modifications permitted are also well designed and give the viewer a variety of customization capability. Samsung uses well developed technologies that have grown from previous experience and utilizes the best designs in its newer units. The one issue, if you can call it that, is the "tininess" of the sound, which is to be expected from its smaller units, but the sound could be markedly improved with external speakers of a soundbar as a "fix" if this becomes an issue for someone looking for more bass and low frequency amplification.Overall, I rate this TV as an excellent product which provides typical Samsung quality and performance.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: LoveMY55UHD
5 out of 5 stars
5 out of 5 stars review

Exceeded My Expectations

[This review was collected as part of a promotion.] This is my 3rd Samsung LED TV. I gifted my older 55" non-SMART LED to my brother-in-law and replaced it with a 55" Crystal UHD. I love the apps and features available with my new Samsung. I've owned other manufacturers models and none have impressed me more than the Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: GATOR
5 out of 5 stars
5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] This tv has a great picture. Very crisp colors and sharpness and clear. Lightweight for it being a 55" tv. At a excellent price. I have had Samsung tv before because of being happy with great picture and good quality.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
Reviewer name: Luckyj427
4 out of 5 stars
4 out of 5 stars review

Amazing picture quality

[This review was collected as part of a promotion.] I enjoy my 60 inch Samsung Crystal UHD 4K smart tv for such an amazing experience while gaming on my ps4. It is unreal the quality of graphics shown. I also enjoy being able to watch videos directly from my Galaxy S21+ phone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028