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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 281-290 of 10,259 reviews
Nov 3, 2023
Reviewer name: Jenn
1 out of 5 stars
1 out of 5 stars review

Very disappointed!!

TV quit working haven't had it two years yet! This is the second time it's quit working. The first time after two or three days, it finally started back, showing a picture . Now the second time around, it's quit working and have spent countless hours, unplugging and plugging and troubleshooting but this time it's not coming back on or working!! do not buy!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 10, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Nice Picture Quality!

[This review was collected as part of a promotion.] I have been wanting a new Smart TV for my bedroom so I can enjoy Netflix up there and also hoping to get rid of my cable bill. The TV was very easy to set up. I currently still have my cable and I was actually surprised the TV remote will control my cable box and I didn't have to do anything special to set it up. I love all the options with this and was surprised with the Samsung TV channels too. There's quite a few I enjoy watching. Another feature I like is that it auto adjusts to the lighting in the room so when I turn the light off at night, it adjusts to compensate for the light being off. The remote has all the necessary buttons on it I need to operate it. The only thing I wished it had that it doesn't is a backlight button so I can tell which buttons are which in the dark. I think I got spoiled with that feature on my cable remote. The colors on all the channels is crisp and clear. The sound is good and never has sounded muffled and is always crisp. I am considering purchasing another one for my spare room because it really is a nice quality TV for the cost.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2020
Reviewer name: RockinBob
5 out of 5 stars
5 out of 5 stars review

Samsung 50" Class TU7000 Crystal UHD 4K Smart TV

my new samsung 50 tv is awesome. great picture which adjusts automatically to the room lighting. samsung gives you tons of free content with samsungtv, tubi, and more. browses the internet great and plays videos from the internet great. seamless integration with amazon prime video, netflix, hulu ....

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 8, 2023
Reviewer name: Lwilliams523
5 out of 5 stars
5 out of 5 stars review

Amazing hdtv worth the money

I received this hdtv as a replacement. The TV was very easy to put together out of the box. The set up for user settings was easy and the remote is very easy to use. Connecting to my home Wi-Fi was no problem. The TV is very easy to use. The sound is good I like the picture I'm amazed. The quality of video that I watch is very clear. The fact that I am watching older videos and the quality is still very clear. It is amazing. I would recommend this TV to anybody upgrading from a smaller size or may be changing from one branch to another. I have this in my bedroom, so I watch this a lot when I'm ready to go to bed or at the end of the day.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 3, 2021
Reviewer name: Aron
2 out of 5 stars
2 out of 5 stars review

Wifi streaming is not good

video quality is not good for streaming. very jittery and cant seem to refresh fast enough. also loses wifi connection on the regular when none of our other devices do. overall, i would recommend a roku streaming tv. samsung still has work. disappointing, as ive been a big fan of samsung in the past

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 16, 2023
Reviewer name: SamS
5 out of 5 stars
5 out of 5 stars review

Excellent Viewing Experience

We purchased this television in order to upgrade from a 65 inch to a 75 inch. We moved our smaller TV to another recreation room. This is now our main display TV in the living room of our home. It has very nice sound quality. No sound bar is necessary. The viewing experience is top notch. The TV is capable of displaying the smallest of details in movies and shows. I really enjoy it most for sports. It is basketball season now but I cannot wait until the NFL season starts. The image is adjustable for games, movies and sports. You can alter the level of contrast, tint, aspect ratio and other variables to you liking. Overall it is five stars. I attached it to my wall by myself but I would recommend two people do it for safety reasons.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 29, 2021
Reviewer name: Tdub
4 out of 5 stars
4 out of 5 stars review

Nice features, dark picture.

This Is a pretty good tv. At times the picture seems a bit dark even with the brightness all the way up. There are so many advanced adjustments available for the picture I have no idea where to start. Samsung. Please start to make the optimal picture settings available online. I should not have to pay an expert to calibrate my picture or buy a setup DVD. You guys have to know how to best adjust the picture and so I should be able to find all of those settings on your website.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Tdub, thank you for sharing your thoughts with us. We will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Feb 11, 2021
Reviewer name: msui
1 out of 5 stars
1 out of 5 stars review

Expensive way to get 2 AAA batteries

get ready to meet your local samsung support, again, again and again! red dots on the screen within a week, get the screen replaced. now refuses to connect to wifi! switch to using legacy 802.11b. can't connect to smarttthings app! use remote to do setup. can't dowload terms and conditions! congratulations, the only useful thing you have left are the batteries in the remote

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

msui: I am sorry to hear that you are experiencing multiple issues with your TU7000 even after a service appointment. I understand your disappointment and frustration. You may want to reset your TV to factory settings by going to Settings > General > Reset Additionally, to check your network, please try the following troubleshooting steps: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 17, 2020
Reviewer name: Frank
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the best TV.

Only 2 HDMI ports. Every time I start the TV, it has an agreement on screen. Also the TV manual is very poor. No details on operation. Worst manual I have ever seen with a TV. Also only is 740 Dpi. Not 1080 Very disappointing. Would have not purchased if I had known.

Helpful?6KHJPPFCOCQU13901857028
Jan 7, 2025
Reviewer name: DR1987
1 out of 5 stars
1 out of 5 stars review

Worst TV I've ever owned

Bought this TV 2 years ago as a TV for my bedroom, I rarely watch TV in my bedroom and the first year and a half I maybe turned it on for a total of 5 hours, in the last 6 months I started using more often and average about 2-3 hours a day 3-4 times a week. It is now in a constant shutdown and restart mode and I can't even get the screen to stay on past the Samsung Smart TV screen. I have tried the unplugging and plugging back in after 30 seconds method, checked the power cord, replaced the power cord with a new one, unplugged it for a week and plugged it back in and still cycles the same. For the price and how little it has been used, it should have lasted a lot longer than it did. I had a repair shop look at it and they said the power supply circuit was toast and causing the constant loop, the price to repair it is more than the TV cost new. I will never buy Samsung TV again especially after reading this is a common issue amongst almost all models they make. Save yourself the hassle and buy a Vizio brand TV, they are cheaper, same quality from my experience and last a whole lot longer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028