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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Apr 9, 2021
Marty
4 out of 5 stars review

Samsung TU7000 a great and exceptional TV.

[This review was collected as part of a promotion.] As a purchaser of many different model tv in my lifetime the Samsung TU7000 Crystal UHD is by far the best TV on the market. With its superior 4K image and color superiority competitors will have a hard time matching not only the image aspects but also the features within this set. Pros Video: The Samsung TU7000 has all the technology that delivers an out of this world quality image: 4K processor (2160p versus the HD1080), Crystal colors displayed and a motion rate 120 for your high-speed programs or movies make for an easier view with no image distortion when viewing your favorite action movie. The colors and dark black that some tv can't handle this TV does. Setup: connecting all your devises to the TV via the HDMI ports is simple and once you turn on the Samsung TU7000 it automatically does its internal setup and configuration making things simple. Simple for me, makes it simple for my 80 year old dad. Getting him one on his birthday. Wireless lan or connect via 5E/6E you choose for the apps you decide to download. Bluetooth and streaming from your Android or IOS devices. I love being able to directly project onto my Samsung TU7000 any app from my phone, or just pictures stored in my other android devices Cons: Like in most flat TV in the market the speakers are not delivering the most powerful sound possible. Purchase a soundbar or connect to your home stereo system. You will be disappointed if you expect a great sound quality from it's own internal speaker system

Review from Samsung US
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Jun 16, 2023
Stonebank55
4 out of 5 stars review

Could be more intuitive

Operating system not as intuitive as Sony equipment I currently use of approximately same vintage. The Samsung tv home app drives programming automatically at startup with “adult” programming that disturbed me, especially since I bought this to entertain my grandchildren. App additions were not as intuitive as I'd prefer, however is simple once discovered. I assumed the google android process would function as it does with my Sony sets. I was disappointed here, but the tv functions well with a great picture and sound. I had a Samsung set of earlier vintage that set up much easier, and was more intuitive at the outset. Having learned this set's operation it is also easy now.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Jmanifesto
5 out of 5 stars review

Big screen excellent view

[This review was collected as part of a promotion.] I mainly use the TV for gaming purposes or for watching shows on Netflix. The screen offers an excellent viewing experience and high quality visuals. Best TV I've ever owned. I would recommend this model or newer.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
SamsungTV
3 out of 5 stars review

Good TV but Remote could be better

[This review was collected as part of a promotion.] Good TV overall but remote is very poor or basic quality. I wish they gave a better remote. The sound quality is very very basic so I wish they work on that as some generic companies have better sound. Otherwise the TV is working just fine and no complaints. Picture quality is also good.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

SamsungTV: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Dec 26, 2020
Annoyed
2 out of 5 stars review

Beautiful picture, limited apps

as a person who streams tv, the extremely limited number of tv apps is disappointing. this was a waste of my money as i still needed to purchase an amazon fire tv stick to get all of the apps i was looking for. after about a week of use the apps that i did have stopped playing and i had to reset the tv and start from scratch all over again. the smart things app did not work the second time around and i had to set up the tv via remote.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Annoyed: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 14, 2021
Buster is my nickname
4 out of 5 stars review

Happy now that it's fixed

Purchased this TV in December from the Brick first thing I paid too much money after reading other posts anyhow five months later TV quits cut to the quick had to get a new screen new screen gave me a better picture than the original I believe the original was faulty from the get-go so now I have a nice TV repair guy very informative. I don't understand why the prices aren't the same across the board

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Buster is my nickname, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Apr 18, 2021
Ctorr
5 out of 5 stars review

Incredible picture!

[This review was collected as part of a promotion.] We are completely impressed with the TV, the clarity and colors are amazing! The smart portion is so good we ditched our fire stick! We are planning to upgrade our LG 55 to a samsung we are that impressed!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 9, 2022
Xsweetcreaturex
3 out of 5 stars review

This product is okay

[This review was collected as part of a promotion.] Only issue i have with this TV is that it never seems to want to stay connected to the internet or has internet connectivity issues. Its been like that since out the box, i gave up and just decided to use a firestick with it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Xsweetcreaturex, Thank you for sharing your experience with Internet connectivity. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 29, 2022
Joseluis
5 out of 5 stars review

The best TV I ever have.

[This review was collected as part of a promotion.] We use it for everything, from live TV, to streaming, gaming, casting, app watching. We neved had an issue, and the TV always performs in a great way, with colors & sound, no mater what you use it for. You can't go wrong with Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 30, 2022
Anais2020
5 out of 5 stars review

Tv Great !!

[This review was collected as part of a promotion.] We love to sit down as a family to enjoy a good movie, its images are spectacular and the sound is stereo... it looks great on our TV. Nothing like an afternoon to enjoy with the family in front of the TV and share some popcorn

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028