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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,661-2,670 of 10,251 reviews
Oct 27, 2022
Hutton21
5 out of 5 stars review

This product has amazing features

[This review was collected as part of a promotion.] My Samsung tv is amazing for gaming or streaming. I love how I can preset apps on the Home Screen so that way it's easier for us to pick and watch instead of having to sit and search for the app we need. It's crystal clear for gaming also. Easier for you to be able to see every person or every spot of the game you need.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 18, 2020
Chris
4 out of 5 stars review

Great TV

one great addition to this fine product would be if you had voice activated searches as part of your remote. i have several other streaming devices such as apple tv and roku and they both offer voice activated text. once you've gotten used to being able to input words in search engines it's difficult to go back to typing in every letter on a search and if you make a mistake having to go back so on and so forth.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Ispeakthetruth
1 out of 5 stars review

Very Disappointed

[This review was collected as part of a promotion.] I had high hopes when buying the TV in April 2020 but I have been disappointed. First, the sound quality is an issue. It seems every show/channel I watch requires a dramatically different level of volume. One channel its set to 15, another channel its has to be up to 80. I know its the TV because I had the exact same setup of channels on my previous TV and never had the issue. Secondly, there is a lag in remote performance. Always, even after multiple updates, no change. Lastly and most importantly, the picture quality is very concerning. Overall brightness is not very good. Beware if you have a lot of natural light in the room. Also, sometimes it decides to pick a specific color, say green, and change it to a blinding white or solid black with persistent digitized appearance. The only remedy is to unplug the TV which seems to correct the issue for a few days. I thought this might update related or a specific streaming service thing with incoming signal but it happens on every type of input and after multiple updates. I will be contacting Samsung service on the next occurrence as this seems to be a persistent issue per reviews starting in May/June timeframe but not before. Hopefully they can resolve the issues. When there are no issues, the TV looks great and is a good value, especially at the current price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Love3shop
5 out of 5 stars review

Picture quality

[This review was collected as part of a promotion.] when I began searching for a new smart tv the most important thing was the quality of the picture. Looking for crisp clean lines and brilliant colors. I got all that in my Samsung. There is a 3D dimension that gives the picture depth that I didn't find in the competition. Extremely happy with my Samsung tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 18, 2022
CustomSlapz
5 out of 5 stars review

Great TV!

Bought this TV 2 years ago and it has been phenomenal ever since. Spectacular picture quality when streaming 4K media. Runs MW2 on the Xbox Series X with undetectable input delay. Gaming experience is just as good as a small gaming monitor. Processor can be slow to respond at times, but this is a minor issue.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 18, 2022
Doclocke
3 out of 5 stars review

Beautiful picture, poor usability

the remote control works more slowly than any tv we've ever had, to the point that we sometimes think it's not working at all. the response from the tv can take easily 30 seconds after we press and release a button on the remote. we're slowly learning to adjust our expectations, but wish we didn't have to accommodate the tv, rather than it accommodating us. the lack of a printed instruction manual is a huge inconvenience to us, since our computer is in the opposite end of the house, and to look at the manual we downloaded requires a long walk both ways, which is borderline unacceptable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Doclocke: I’m very sorry for the difficulties you’ve experienced with the remote for your TU7000. We completely understand your frustrations, and we are here to help. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor

Jul 19, 2022
Marsspace
4 out of 5 stars review

This product's video quality and ui are amazing

[This review was collected as part of a promotion.] The product is nice and I like all its features, but the problem I have been having with it is sometimes when I start it up it starts lagging then freezes for a solid 2-4 minutes, although its not often it is really annoying when it does happen. So, overall I give this product a 4/5.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Marsspace, Thank you for your review of the Samsung TU7000 TV. We are happy to hear you are enjoying your new TV. Samsung prides itself on high-quality products and an excellent customer experience. Please know we are here to help you! To help with lagging and freezing, please try the following troubleshooting steps. First, let's ensure your TV is running the latest available software. To do so, head to Settings>Support>Software Update, and then you can easily update from there if needed. Next, You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 26, 2022
AiHudson
5 out of 5 stars review

I LOVE THIS TV

[This review was collected as part of a promotion.] Bought this tv for my first apartment. This TV was super easy to mount. It's the perfect size for my living room and the resolution is beautiful. I bought a sound bar but like using the tv without it. I love how the tv includes samsung tv for free also.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
clknia
4 out of 5 stars review

Nice Picture

[This review was collected as part of a promotion.] Samsung TVs are always great for me. I love the picture. The remote is confusing though, there are way too many buttons and it does not light up. The Samsung software used on the TV is always a nightmare. The menu items are not big enough, so it's hard to tell when you've selected an item or not. Both of those gripes can be solved if you use something like a Roku or Fire Stick but, I wanted to get a smart tv that I could use without a stick.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
SpaceLord
5 out of 5 stars review

Amazing quality!

[This review was collected as part of a promotion.] I bought my Samsung TV and immediately feel in love with it!I bought a Samsung galaxy and paired it and I don't think I'll ever buy a different brand. It's amazing, now I just need a bigger TV and a sound bar and I'm set.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028