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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,651-2,660 of 10,259 reviews
Nov 17, 2020
Reviewer name: Tom X
2 out of 5 stars
2 out of 5 stars review

Picture is great

picture is great but remote is garbage, lag time is not acceptable. function buttons are under the middle of tv requiring you to feel around and hope you get the right one. then when you find it it might respond. purchased yesterday taking back today!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Tom X: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote is important to us and will be shared with our internal teams. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 12, 2021
Reviewer name: MDBH
4 out of 5 stars
4 out of 5 stars review

Good TV upgrade

i like everything about the samsung tv. the sound, picture, size are great with one drawback. the remote is poorly designed. buttons are way too close together and should be lit up for nightime use. one wrong button push at night and you are struggling to find a light to shine on the remote to get the correct button to find the original selection i wanted.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Dopamine
5 out of 5 stars
5 out of 5 stars review

Very satisfied with this great 4K TV

[This review was collected as part of a promotion.] This 4K tv shows amazing. The volume is more than sufficient. The wifi works flawlessly. Gaming on this is a great experience. The only issue i find annoying is how slow the menu loads, for example, when I am changing the brightness it lags to get to the different options and there is no exit button that will take menu off the screen, instead it exits from whatever streaming service I'm using. If this nuance issue is fixed this would be a 10/10 set.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 27, 2020
Reviewer name: Anthony
1 out of 5 stars
1 out of 5 stars review

It's big, it's cheap, but it's flaky

[This review was collected as part of a promotion.] pros: big & cheap - good value for size. one of only a few displays available @ 58". cons: flaky ui / interface with lagging and freezing. very picky hdmi connections, especially when using arc audio return channel. image is bright and 'crisp', but suffers from video 'noise' unless nr is turned on, which softens everything up. judder reduction feature caused 'soap opera effect' while turning it off gives a very poor viewing experience, especially for sports.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Anthony: Thank you for sharing your experience with the TU7000 TV. I am sorry that your TV is lagging & freezing periodically. Have you tried Device Care option? Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. You can try the following steps to eliminate the soap opera effect. Navigate to Settings > Picture > Expert Settings Navigate to and Select Picture Clarity Settings The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. Change the setting to either Off or Custom. If you select Custom, three additional options are available for further customization to your viewing preference. -Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. -Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. -LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 24, 2020
Reviewer name: thHLEEzBwD6Ry1E
5 out of 5 stars
5 out of 5 stars review

Like this TV's smart features and picture

[This review was collected as part of a promotion.] I like it's ease of use; Samsung TV Plus has plenty of free channels. Has excellent processing speed to change channels. Has great video-gaming capabilities and I use it also as a monitor for a desktop PC with great results. Great movie setting for darkened room. I like the sound, too.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Reviewer name: BigTX65
5 out of 5 stars
5 out of 5 stars review

Great TV for the master bedroom

[This review was collected as part of a promotion.] We have bought as replacement for an old tube TV , Love the smart built in features and the free Samsung plus streaming TV , we have added a local HD coaxial HD antenna and added local channels to TV + lineup, great value and excellent quality picture

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 7, 2023
Reviewer name: Izzie
3 out of 5 stars
3 out of 5 stars review

Issues with the volume

Love the color but you have to raise the volume to the max. Tech came said no problem with tv. Unfortunately I am returning it, keeping the volume between 80 to 100 will wind up blowing the speakers in the tv. I have 3 Samsung tv no problem with the sound on older sets. Very disappointed.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 23, 2020
Reviewer name: MElovesSamsung
5 out of 5 stars
5 out of 5 stars review

This TV was so easy to set up

[This review was collected as part of a promotion.] So far loving this TV if I had to say one thing that I am not crazy about is the remote it seems very sluggish and not very user friendly. I bought this TV since it streamed Spectrum TV something my LG does not do.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Puna
5 out of 5 stars
5 out of 5 stars review

Ultra fast and convenient

[This review was collected as part of a promotion.] The tv works great with all new smartphones. Using features such as airplay is awesome and way faster than other tv products out in the market. The crystal 4k screen is super crazy. It first seemed unrealistic to me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Ditto1994
5 out of 5 stars
5 out of 5 stars review

Amazing Visual, Amazing Color, Flawless Graphics

[This review was collected as part of a promotion.] I use this TV for personal use. The size, screen graphics, and price are a phenomenal combination. I not only have watched several movies and streaming but I've also enjoyed the picture provided for the games I play. From catching Pokémon on my Switch to playing Adventure Games on the PS4 & PS5, this television was a great investment.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028