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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 25, 2020
S1904
4 out of 5 stars review

Nice picture, but...

[This review was collected as part of a promotion.] No issues with the picture, and it's side view image is great which I appreciate. The only issues I've had are with the Smart TV features and it's remote setup. The Smart TV is not user friendly at all. The way you have to type with it's “suggested next letter” concept is frustrating, and I'd rather a navigable menu as opposed to the in screen menu they offer. It's not a perfect substitute for a fire stick or Apple TV, but it could be with a few changes.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 7, 2020
Loveitso
5 out of 5 stars review

Love this TV

[This review was collected as part of a promotion.] This is a wonderful piece of a electronic. The picture is great with so many features. Going to check out a smaller model for another room. I will also get a smaller model for my sons. Samsung is by far a great company with good quality merchandise.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
WayneF
5 out of 5 stars review

Perfect size, excellent picture and easy to setup.

[This review was collected as part of a promotion.] Wanted a 4K TV for my bedroom and this was the perfect size. With my old TV I couldn't stream anything to the TV because it had no internet connectivity. The wireless on this set makes it a snap. The AC band makes for a buffer free picture. The price was in the range I was looking for and I couldn't be happier with my purchase. I sound bar would be icing on the cake.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Director
4 out of 5 stars review

Samsung 50" TV

[This review was collected as part of a promotion.] I purchased this Samsung smart TV 50" to replace our Sony 32" TV. I am very impressed with the image quality and features on this TV. The color is outstanding and lifelike. The remote controller does take some time to learn and use.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 15, 2022
Tish24
5 out of 5 stars review

great tv i am very pleased

[This review was collected as part of a promotion.] Normally we had a TV just for our children to watch videos, but since we bought this TV we have used it for many other things, such as watching series and movies on different apps, broadcasting from our cell phones, mirroring screens, playing on different video game consoles , listen to music, I can even connect it to the sound bar for a better sound experience when we watch movies, my youngest son lost the remote control and it was no problem because with the smarthings app we can do whatever we want, we are very happy to have made this purchase. we have a great tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2020
Horace
2 out of 5 stars review

Freezes and Sound goes off

I have this tv over 2 weeks. It first started ok. Now the sound just goes off. You switch to you tube to watch something and then there is no sound. The video also freezes and then play again. There is something wrong with the HDMI port. I have had to shut the tv down and start again. I have the tv on a Rogers Cable box and the tv sometimes doesn't recognize it. Apart from the above the tv shows well. I am planning to return this tv because of the sound issue and the freezing.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
BHam
5 out of 5 stars review

Checks all the boxes

[This review was collected as part of a promotion.] This TV checks all the boxes, great picture, great price, and ties my living room together perfectly now. My favorite thing about the TV is the way it integrates all my devices into 1 now. ChiveTV has been a great channel to watch, non stop laughter all day and night.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 14, 2022
DanB
1 out of 5 stars review

Disappointing

My wife bought this TV for me a month ago because it was supposed to accept voice commands. Unfortunately this TV as it comes in the box cannot accept voice commands. Entering search text with the arrows on the virtual keyboard is tedious and makes for a less than desirable product feature.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
maclaurin
3 out of 5 stars review

Color distorsion

[This review was collected as part of a promotion.] The TV is great in definition and colors, however, we experienced color issues many times a week. A red colored texture appear and mix with image. We have to turn the TV off and unplug it to make the issue go. It's really annoying for a TV of that size/price (still under warranty though).

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

maclaurin: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve your issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (ver 1401.7) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If your issue persists after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Rruth86
4 out of 5 stars review

Great TV so far BUT...

[This review was collected as part of a promotion.] I have always been a Samsung fan and was in need of a larger size i started my search. It did not take long to find this 7 series 55 in Crystal UHD on quite a few websites and as I researched it I knew it was the one. Great picture quality price and smart functionality. Only problem i have had with it is i sometimes get a horrible screen flicker. I have not be able to track down what causes it but I think I have it narrowed down to streaming services. Overall happy with this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028