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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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May 24, 2022
Streamingjoey
4 out of 5 stars review

Easy to set up, problem free

[This review was collected as part of a promotion.] I have owned a couple of Samsung televisions, and I like how the controller works, am able to get the apps I want including HBO, and think the pictures are clear. The setting out of the box was too clear, it was distracting but I was able to change it in settings. I hope I get many years of viewing enjoyment from this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 11, 2020
coloradohiker9
5 out of 5 stars review

Clear Pic

[This review was collected as part of a promotion.] After finally receiving our TV, we couldn't wait to get started. We unwrapped a Samsung 58" Class TU7000 Crystal UHD 4K Smart TV. The driver warned us to let it warm to room temperature before plugging it in. We took that time to read the manual and learn about the features. The first thing we noticed was the lightweight of the TV compared to our old Samsung Projection TV. The picture quality was so clear, it is amazing. Now, we have never had a smart TV and assumed set-up would be difficult. Thanks to the tip to add the Smart Thing app to my phone, set-up was a breeze. It allowed us to sign into our accounts and it was fun to see the camping pictures on our large screen that we had just taken the day before. The design is contemporary and neat...it takes up half the space as our old tv. We still have not added our speakers because the sound quality is clear. That will be something we may consider in the future. It did take a while to figure out the remote but the home screen button allowed us to start over each time. The directional arrows let us jump around the screen to where we needed to navigate. I think more practice with the remote will uncover some shortcuts for us.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Sep 30, 2020
becky290
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I love this TV. We have always been a Samsung customer and this TV is even easier to navigate than older models. Set up is a breeze and even my kiddos have no problem running the remote. I love that they removed the really loud startup and shutdown noise of previous models. Super easy to link other apps making it easy to use. The picture quality is great on this TV and the sound is better than my older Samsung TVs. I've been using this TV to mirror virtual meetings from my phone and the sound/picture for this is amazing!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Dec 18, 2020
ABAB
3 out of 5 stars review

Great TV, but network and app difficulty

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ABAB: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Kepnik
4 out of 5 stars review

Great picture, ok sound

[This review was collected as part of a promotion.] We bought our Samsung about 3 months ago it was an “open box” special so we were a little skeptical to say the least. However it was the best decision we could have made, so much so we bought another 65' Samsung just a moth later for our family room and love that as well. The only negative I would have is I believe with the sound bar it would make it that much better.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Hendy
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] My husband and I purchased this tv due to the price, reviews and technology. Have been nothing but satisfied with Everything. The sound and picture quality is super and the family loves the tv for movie night!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 29, 2022
Happyman
5 out of 5 stars review

Samsung - Like no other!

[This review was collected as part of a promotion.] My family uses this TV on a daily basis for live streaming, local programming, movies galore, sports and internet! I decided on the 82” mainly for sports viewing of course! It was an easy choice because I already have 4 other Samsung TV's in the house. Samsung has always delivered on quality for me. The 82” is in your face when watching sports and that is what I was looking for! I wanted to feel like I was at the game and that's what I get out of this TV! Thanks Samsung!!!

Review from Samsung US
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Sep 27, 2022
AJJara
5 out of 5 stars review

Samsung is the way to go!

[This review was collected as part of a promotion.] Samsung's always made their products screens bring pictures to life, my 65" Samsung Smart TV is no different with its 4k picture capabilities and colors that will light up the room. We use our TV to watch movies' and shows all the way to playing video games late at night, with its beautiful quality we can watch or play whatever we want. Although the picture quality is almost unbeatable to other brands, what really stood out the most to me was just how many apps could be downloaded and used through the TV's pre built in Smart System. With previous brands certain apps such as Spotify weren't available to download, which made listening to music quite an inconvenience. Immediately after I listened to Spotify on the Samsung I knew Id be sticking with them for the sound quality too. All in all, in my opinion although Samsung's prices may be a bit steeper, the quality is well worth it and very noticeable compared to other brands. The Picture, Audio, and overall quality of the TV is what would influence me to buy another TV from Samsung in the future.

Review from Samsung US
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Sep 17, 2020
BonBon74
5 out of 5 stars review

Love it

i needed a new tv badly,my current tv is over 12 years old with a picture that comes and goes.i was given the opportunity to get this.boy oh boy,what was was i waiting for? i absolutely love this tv.the picture is so bright, crisp, and vivid.the sound is incredible,i'm hearing everything i've never heard before.i don't have to turn it up,to actually hear anything. i enjoy tye fact that it is all on one remote.less clutter for me,or one less remote to loose. i'm not to tech savy,but this is easy to use for me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Katwins89
5 out of 5 stars review

Love the overall functionality

[This review was collected as part of a promotion.] I love this TV. For the price the picture is amazing. It was easy to set up. The remote is streamlined and works for cable too. My only very minor complaint was that the dimensions for the width of the feet were not included in the box. Overall would highly recommend this TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028