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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 6, 2020
Jani1028
5 out of 5 stars review

Its Affordable

[This review was collected as part of a promotion.] Its a great TV and it is smart, its the first smart TV that I owe, I was scared that it wasn't going to work well since i bought it online but it did. The sound and the colors of the TV are perfect, I have no problems with it.10/10 I would recommend it!

Review from Samsung US
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Apr 15, 2021
rjvino70
5 out of 5 stars review

Love my 75"er

[This review was collected as part of a promotion.] I'm a huge watcher of TV and a gamer. I bought this TV right before the pandemic and got my PS5 shortly after. I can't say enough about this TV. The picture is amazing and the sound quality is better than I imagined. Games have never been this good. I play for hours and with absolutely no issues. Also I might subscribe to every possible streaming service there is so you all see how important having a great TV is. Tizen is way better than I ever imagined. I'm an Android guy but I think it's time to switch. Thank you Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 15, 2020
MI SUM
4 out of 5 stars review

Great TV with a few glitches

definitely love the new tv. i've had a samsung 40" for the last 8+ years and only bought this cause i wanted 4k. definitely great picture quality and sound is much better than i expected (without a soundbar). my main issues are with the lag in response when i press a button on the remote. also, with my previous samsung i was up and watching a program in less than 5 minutes from of setup. with this one it took close to 20 mins (downloading app, setting up an account, and then setting up the tv). i bought a tv to watch and the initial experience was bad, to say the least. otherwise, i'm very happy with the tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2021
Finicky
4 out of 5 stars review

Always a Samsung believer

[This review was collected as part of a promotion.] I always use my TV for music videos streaming shows on Samsung Plus streaming. I love the crispness of the colors and the sharpness of the very clear picture. The only thing I don't love is in settings, especially the audio part. Why would you list options that are not available on the TV? If it list it it should do it! Over all I love Samsung products except for yall's speakers.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
JBR1029
5 out of 5 stars review

Awesome Picture, Easy Set Up

[This review was collected as part of a promotion.] We bought this to replace an older tv. What a difference in the picture quality! The smart features were easy to set up eliminating the need for a secondary device. We are considering upgrading all of our other TV's after having this one. Would definitely recommend Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
ALowry13
5 out of 5 stars review

This product has amazing picture quality

[This review was collected as part of a promotion.] The picture quality on this tv is picture perfect. I stream all of the tv I watch, and the streaming quality is clear as day too. I also play video games on the tv and there is so much more detail on this than my past TVs. This is by far the best tv I have ever owned.

Review from Samsung US
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Dec 28, 2020
Beebs
3 out of 5 stars review

ADs on a "Smart" TV?

[This review was collected as part of a promotion.] the ads were just the straw that broke the proverbial camel's back. the good: i like the display. it's clear, it's bright, and it's crisp. the bad: xbox series x says that the display is not a true 120hz. i have no way to set the dns. i'm currently deployed in germany and have no way to change the tv dns so that i can get us menus. everything is in german even though i set the language to english. the sound is weak; the bass is weaker. the ugly: ads. the tv has ads. just annoying.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 17, 2021
Johnniew
5 out of 5 stars review

Beautiful inside and out

[This review was collected as part of a promotion.] This product is beautiful I love the look from the way it looks to the menu options are very easy to follow along with the beautiful sharpness of the picture. The presets that are set for different types of dynamic or natural look looks really wonderful well done Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 10, 2020
Lajohn
1 out of 5 stars review

Returned to the store

not happy with this tv at all. couldn't get any bluetooth device to connect. the picture was super dark and couldn't adjust it. we have a 8 year old samsung that has a sharper picture than this tv. very disapointed with samsung i guess their standards have gone down. we returned it the next day to the store.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ToomR8r: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. So that we can better understand your issues, please reach out to Samsung TV Support. Your feedback is very important to us as we continuously strive for best-in-class product and service. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you. Again, my sincerest apologies. We hope to regain you as a customer in the future. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 6, 2020
Hazar
4 out of 5 stars review

Excellent TV for the price

[This review was collected as part of a promotion.] Extremely happy with this TV. It's very easy to assemble, lightweight, and intuitive to use. Very occasionally I notice a slight flicker when it's on. But turning it off then on again usually fixes it. Integrates with Chromecast and streaming service with no issue.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028