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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,541-2,550 of 10,251 reviews
Dec 23, 2020
James
2 out of 5 stars review

Mixed

mixed feelings. picture is great. i set it up and all was good. about 1 week later it recognized there was a device on hdmi-1 but didnt know what it was. it was my spectrum cisco 8742hdc cable box. so couldnt control cable box with samsung remote. tried everything but no luck. even when i manually told it the make and model it couldnt control it. so now i have to use two controllers. shouldnt have to do that with a “smart” tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

James: You can control your connected devices using your TV remote. Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI, and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote. Go to: Source > Universal Remote. To control external devices, register them by following the instructions on the screen. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 27, 2020
JeallyJam
5 out of 5 stars review

User friendly

[This review was collected as part of a promotion.] I got my TV about 2 months ago and it's been really great. I really enjoy how you can keep the brightness low but maintain the quality. It's quite nice to be able to control it with my Samsung phone. And it was able to use my phone to connect to the Wi-Fi seamlessly. I have been very busy with my purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 1, 2022
StreamKing
4 out of 5 stars review

Great picture for the Price.

[This review was collected as part of a promotion.] It has an great picture for most anything from Standard cable television viewing to streaming movies to gaming from a console. Only thing I don't like is that it wasn't manufactured with enough RAM or ROM memory for streaming apps. It has very limited space available to download streaming apps.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 20, 2022
dmilly
3 out of 5 stars review

Good picture, not great smart TV

[This review was collected as part of a promotion.] The picture and sound quality are good. What I expected for this kind of TV. However, the software and smart TV features are frustrating. The UI is very slow to respond to input, and the home menu pops up at inconvenient times. Also, this TV does not have component input, and adapters do not work with it. So for example, you cannot connect a Wii to this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi dmilly, Thank you for your review of the Samsung TU7000 TV. We appreciate your feedback. Samsung prides itself on high-quality products and a great customer experience; please know we are here to help you. Please try these troubleshooting tips, which should help with the issues you are experiencing. First, let's ensure your TV’s firmware is up to date with the latest version, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there if needed. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If your Wii does not have HDMI, to connect your Wii to the Samsung TU7000, you will need a Component to HDMI Converter. When connecting, please make sure you enable Input Signal Plus and Anynet+ (HDMI-CEC) on your TV. Anynet+ will control external devices that are connected to your TV with HDMI. Please keep in mind you will not be able to use Anynet+ if this feature is not supported on your receiver. If you need more help with this, please reach out to us, and we can assist you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Dec 14, 2021
WatchTV
4 out of 5 stars review

Visually Good

(This review was collected as part of a promotion.) I've had this tv a short time and so far I like it. I'm hoping it will last a long time with proper care. The remote is rather chunky. It would be more comfortable in the hand if it was more stream lined.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi WatchTV, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Smart TV! 

Oct 6, 2020
xoshopaholic
4 out of 5 stars review

I love this TV.

[This review was collected as part of a promotion.] Let's start with the pros:I love this TV because the picture quality is out of this world. If you want to see all the fine lines on your favorite sitcom character's face, get this TV. Next, the sound quality is also amazing. When I'm watching at 20 volume I feel the need to turn it down a little because the sound is so clear and loud. It makes watching any show or movie feel like an event, especially because mine is mounted.Ok, now the cons:Im not a fan of the organization or navigation on the Home Screen. It can easily take forever to get to the application you're looking for and there are so many different places to go that i found myself easily in the wrong place.All in all, I give this TV a 10/10. I give the menu programing a 6/10. I hope this helps someone :).

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 18, 2022
Justice
4 out of 5 stars review

For the price it's a good tv

[This review was collected as part of a promotion.] It has amazing contrast with the edge lit backlight but lacks HDR colors when connected to a computer however it can be powered by a battery operated power supply so u can watch TV even if the power is out. I couldn't say the same about my other one so well done samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 3, 2022
Anonymous
5 out of 5 stars review

amazing picture and available apps and accessories

[This review was collected as part of a promotion.] I use it for movies, streaming and binging series on available apps. It's been moved to my bedroom and am purchasing a newer 65 - 70 inch series for living area and will use the same way only will be gaming also. Soon I will be finishing my race simulation setup and will be purchasing THREE Samsung units for it. All I own is Samsung, even phone and other electronics!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 4, 2022
Bren
4 out of 5 stars review

Pretty good TV,

i had an old tv and this is my first ever tv purchase. it wasnt overly expensive but it still seems fancy. samsung tv plus is cool. i dont like the remote the pause and start button are tiny and hard to find in the dark. i wish it had a search audio feature. the interface where all the apps are is linear and doesnt populate by most recently used so i do alot of scrolling to continue my last episode

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Tvalwayson
4 out of 5 stars review

Very good overall.

[This review was collected as part of a promotion.] The picture is great, the sound is very good, for the price I am very satisfied. The only thing I don't like about it after 3 months is there is no sleep timer. I constantly get yelled at for falling asleep with it on!!!!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028