Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forBEST TV I'VE EVER OWNED
[This review was collected as part of a promotion.] I wanted to get a new tv with HDR and 4K resolution to use my PS5 to its fullest potential, but most tvs on the market are very expensive, or the cheap ones have fewer features and no HDR. This TV was perfect due to its budget friendly price, compared to other 4K HDR tvs, AND it's a smart TV. I honestly didn't even know that until I turned it on. So now I have my PS5 hooked up to it, and even my old PS3, and I couldn't be happier. The Smart functionality of it is amazing, and OH MY GOD the picture quality is amazing. Whether I'm streaming a new movie, or playing my PS5, it does not disappoint. I had a cheap 4K TV before, and I did not realize how HUGE of difference the HDR made. A lot of times, if I'm just relaxing or doing some household chores, I'll play 4K HDR test videos on youtube just to really take it in. It's probably one of the best purchases I've ever made and definitely the best TV I've ever had. I would 100% recommend this TV to anyone who wants a budget friendly 4K HDR smart TV.
Excellent picture quality
[This review was collected as part of a promotion.] This TV has met all expectations. The picture quality is above par to comparable models Well the things I like is a functionality of the smart features, they are user-friendly, easy to use, very intuitive, and provide a lot of functionality. The TV itself sits on a very sturdy base I am never really concerned with it potentially falling over or anything like that. The remote control is is exactly what I need. All in all this is a great TV for the price!
Great picture for a great price!
[This review was collected as part of a promotion.] TV and movies. It is a great upgrade from my previous tv. I been a Samsung supporter for a long time. First 4k tv I bought was the curved and still have it today! I own 2 75 in qled tvs they are great! Amazing picture and people compelment it all the time. Can't go wrong.
The ease of this product is amazing
[This review was collected as part of a promotion.] This tv is great for streaming on any platform. It also has a game mode for when you are hooked up with a gaming console. It also has a feature with my Xbox that it starts It up for me when I start app from TV and I can use the remote with my Xbox as well. I love that it has web browser capabilities. When using with my Samsung S10 phone it is very easy to cast or connect with my phone to the tv. I have had my TV for almost 2 years now and it is just as amazing as it was on day one, no dimming or screen issues. I would highly recommend this product.
Excellent color/clarity
[This review was collected as part of a promotion.] We bought this TV for my 90 year old mother whose vision has declined significantly, it is the 3rd TV we tried. The brightness, vibrant colors and clear picture are excellent and has made her life a lot easier. Although she will never use many of the features this TV offers, it has been a great investment!
Bfps
the reason for the one star review is because this thing does everything you expect the television to do in 1983 it has a picture it has volume. he does the aforementioned well. what it doesn't do at all is easily add applications such as formula one television. my nine-year-old tv added such applications easy. this brand new variant after two hours of struggling to figure out how, successfully adding applications is eluding. perhaps there is a way but i'm done trying with this thing.
F1fan: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. We have hundreds of apps on our 2020 devices, some are pre-loaded and others can be downloaded by the users. The 2020 devices support all the same apps as the previous year devices. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor
Apps
its the only tv that allowed me to watch hbo max, so... thats what i took under consideration when i had to buy a new tv. however, the tv operating system is slow. it's laggy! i'm used to a faster operation speed. i have other tv brands at home: vizio (which sucks but opens any app faster than this samsung) and an lg which i adore. other than that... the tv is pretty good. based on this... i think it is overprized.
Gus: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when navigating through your apps. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions
Well packaged arrived undamaged
50" tu700 cons: buggy firmware kept switching input to computer that was off then complaining about no signal. picture dim and muddy. manual also dim hard to read. pros: tv packed extremely well no damage though carton punctured. conclusion: did a factory reset then plugged in my roku since tv wouldn't display hulu. if i had a do-over i get a regular tv and add streaming devices. afraid to dissemble for return bc might cause damage.
MIICHAEL: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear dim. A new firmware update has been released to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Awesome TV!
[This review was collected as part of a promotion.] I love my Samsung Television! I love the picture quality and the sound quality. I love all the apps that are available. The home menu is very easy to use and to navigate through the different apps. I like how you can rearrange the home app icons to fit your own needs to what you watch more often to less often. Downloading apps is very quick and easy. The TV itself takes up very little space because it is so thin and the legs are also very thin. Putting the legs on is also very easy.
Clear picture
[This review was collected as part of a promotion.] The picture is clear amd the sound is great. We stream with a lot of services, and watch a lot of different things. We use YouTube, and Chromecast. I love that everything is already loaded on the TV.