Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forThis TV Is the best ever
[This review was collected as part of a promotion.] Me and my family use the TV for sharing movies our ring works with the TV Alexa works controlling several devices our logic temperature thermostat our door on our house great buy pays for itself thank you Samsung for such a great make and model
Great TV, okay operating system
[This review was collected as part of a promotion.] I've had this TV for a few months now and im very impressed with it. Definitely exactly what I wanted. The operating system can sometimes bug out a bit, or lag behind, so it's not perfect but no smart TV is.
Hi TelevisionMan, Thank you for sharing details of the menu/interface lag you’ve experienced on your TU7000 TV. Please ensure your TV’s firmware is up to date with the latest version, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. Thanks for being a part of the Samsung family! ~ Samsung Advisor
Great tv for price
[This review was collected as part of a promotion.] Tv has a wonder picture with bright scenes and deep blacks almost taking it feel like an oled display. I use steam link on this tv all time, playing my PC games with ease it's absolutely wonderful. They only gripe I would have with this tv is that I wish it had bluetooth to comfortably connect a mouse and keyboard. Otherwise this tv was well worth the price.
50" TU7000 Smart 4K UHD TV
(This review was collected as part of a promotion.) I bought this TV to replace my older 43' Smart TV and I am so glad that I did. What a difference in quality, functionality, and overall viewing experience! Samsung really knocked this one out of the park with the build of this TV!! Amazing quality of picture, sound, and ease of use!! I would highly recommend this TV!!
Thank you, Rob! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.
Product has some great features
[This review was collected as part of a promotion.] This product is pretty nice for the most part. Has great picture and surprisingly good sound. Has a lot of great features with being a smart tv and lots of apps etc. The one thing I will say that isn't the best is it will continuously disconnect from our wifi. For awhile I believed it could have been the wifi but considering that none of the other tv's/ electronics disconnect from the wifi every time i turn it on leads me to believe that it's the TV. So that is definitely annoying. I love the tv other than that. So if you really want to put your wifi password into the tv every time you turn it on (also it will tell you multiple times that it can't connect and after the 5th time putting in the password it finally connects) then by all means get this tv.
Hi there Kdavido9, Thank you for sharing your experience with Internet connectivity. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor
Glitchy
wow. nothing but disappointed in this product i have to constantly unplug the tv just for the tv to switch apps for example spectrum i've gone through all the self diagnostics this happened right out of the box should not have thrown the box away i would've returned the tv right back to the store the same day
Hi Crashstory, Thank you for your review of the Samsung TU7000 TV. We appreciate your feedback on the issues you are experiencing with your apps not functioning as expected. If you haven't tried already, we recommend optimizing the smart TV performance with the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. We also suggest you check your internet connection: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Resetting your TV's SmartHub can also help resolve app issues you are experiencing. To reset your SmartHub, please try the following steps: 1) Gather the login information for all of your apps: When you reset Smart Hub, you will sign you out of your Samsung Account and all of your apps, not just the one you're having trouble with. Make sure you have the current login information for all of your accounts before you proceed. If you need this information, visit the app developer's website. If you need your Samsung account information, visit Samsung Account Support. 2) Reset Smart Hub. - Navigate to Settings > Support > Self Diagnosis > Reset Smart Hub. - (or) Navigate to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. 3) Enter your TV's PIN: The default PIN is 0000. If you have ever changed the PIN on your TV, enter your PIN to start the reset. 4) After the initial setup process, try the app again. Note: You may need to download the app again after the reset. If you are still having an issue with the app after completing the Smart Hub reset, reach out to the app developer to see if they are aware of the issue. Many times a fix is likely to be available soon. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist
Good and Bad
Overall happy but needed a wider stand to put the TV on due to the distance between the legs. My previous set had a center mounting stand that was stable. This set has only 2 HDMI inputs which is a shortfall. Also, no Bluetooth capabilities with out purchasing a separate system. Good picture, but less than adequate volume from the cable system. Only a 1 year warranty that was less than most competition.
Best apple compatible tv!!
Being able to send what I'm doing on my iOS devices to the tv is awesome! The 58” smart 4K UHD is absolutely stunning, and has the whole apple app lineup I use daily! Even has the ability to use more than one Bluetooth speaker! Honestly a great tv! Iwish there was crunchtroll in your AppStore, and maybe make connecting to Remote Desktop easier please. Other than that, great job!
Hi Codi-Ray, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
Samsung 4k Crystal UHD TV
[This review was collected as part of a promotion.] This TV is amazing, I absolutely love it..takes a little getting used to the home screen and maneuvering through it, but its worth it..love the Samsung TV plus app...picture quality is amazing..the remote is hard to use in the dark but it will take time to 'know' it...steaming is awesome..lots of apps to use....my boys are begging to play games on it..but its MY bedroom TV..LOL..I would recommend this TV to everyone!!!
Great features
[This review was collected as part of a promotion.] This is my first smart TV and I love being able to easily switch between Netflix and my gaming systems. I also really like that through bluetooth, I can stream music from my phone to the TV. It's super user-friendly and I am very happy with it.