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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Oct 21, 2020
Movielover
5 out of 5 stars review

Easy set up

[This review was collected as part of a promotion.] This TV was easy to set up, add apps and connect to WiFi. The picture is very clear and the color is crisp and true. We like the variety of the smart TV for watching sports, streaming and regular channels.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 5, 2022
Death Unrivaled
3 out of 5 stars review

2020 TV?

i bought this tv as a replacement for my 60in vizio from 2016. the vizio still works great, but i wanted a 4k tv with a better refresh rate. with my vizio i could cast any streaming app from my phone to it...from netflix to crunchyroll, but with my newer samsung i can only cast netflix and youtube music. amazon prime, hulu, discovery+, while they're on smarthub, the tv will not show up on the cast menu. after 3 hours texting and talking to customer support from parts unknown, the conclusion they finally gave me...after 3 disconnects...was that well, those apps just don't support the model of tv. they don't what?! ok, cool, awesome...so the tv itself is pretty good, screen is clear and vivid, looks great. smarthub has ads...blah. wish i could take it back.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Death Unrivaled: Thank you for your review of Samsung TU7000 TV. I am very sorry you are experiencing issues with your Samsung TV and that initial troubleshooting with Samsung Support was unable to resolve your issue. Please reach out to Samsung Customer Support again so we can provide further troubleshooting assistance specific to your setup scenario. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor

Oct 12, 2021
Seppa7
5 out of 5 stars review

Beautiful TV for the Value

[This review was collected as part of a promotion.] My TV is little older but same family and is Curved. Picture quality is amazing and we use it for hi-def streaming movies and shows, gaming, and music. It's 4k delivers a crisp beautiful picture quality and stunning graphics.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 25, 2022
TVlover
5 out of 5 stars review

This tv has an amazing picture!

[This review was collected as part of a promotion.] Bought this for my husband for Christmas and He/we absolutely love this tv. The picture is vivid and crystal clear. We have a surround sound hooked up to the optical and the sound is amazing. It is a smart tv and we had no trouble at all in connecting it to our WiFi and it actually works better on WiFi than the smart tv we have connected in the same room as our modem and router. I debated a while on which one I wanted to get for him as we have always gotten A different brand tv, but I am so glad we got this Samsung tv, it was a great choice. The only thing I don't like about it is that you cannot control the volume with the tv remote if you have sound hooked through the optical input which really ain't that big of a deal since the surround has its own remote.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 23, 2020
ElChato
5 out of 5 stars review

Great picture / smart TV

[This review was collected as part of a promotion.] the picture looks great and, the smart features are easy to use and many apps to choose from. The option to control it using alexa is a great feature, it only has 2 HDMI inputs and optical out. Over all satisfied with my purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
vins007
5 out of 5 stars review

Great Tv with no any lagging

[This review was collected as part of a promotion.] We switched to this version of TV , earlier we had old version of samsung which was drastically slowed down but this version looks way better than previous versions. Fast processing, good picture quality and sound . We loved inbuilt samsung tv channels. Its diffinatly better than previous version.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 21, 2020
Decksitter
4 out of 5 stars review

Great picture

i would give it 5 stars but the wifi and streaming of of other apps is not good. it is slow and does not advance once app is opened. the first week i had it things worked well from wifi stand point. after that have to reboot router or unplug tv to reset. i have a 2 year old element tv that is farther from the router and has no problems opening apps and playing when samsung doesnt. the main reason i bought the tv was for the "smart tv" capabilities and it is not doing a job. picture and sound are fabulous! i would give that part 10 stars if i could.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 25, 2022
Lovesamsung
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I have been very pleased with this TV. Clarity, ease of use. Enjoy the built in features in the remote. Use this tv primarily for tv shows. Use the Samsung plus feature as I enjoy all the extra channels as I don't use cable or any streaming service other than Amazon Prime.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Beebmele
4 out of 5 stars review

The features are great

[This review was collected as part of a promotion.] I like the tv but it's slow on command to scroll through the apps takes a bit longer then what I'm used to. The sound is amazing almost sounds like surround sound. When watching a movie it give you that theater feel

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 20, 2023
SamsungUser
3 out of 5 stars review

Good picture, below average sound, terribly slow.

Good picture, below average sound, terribly slow. Processor and/or software is so slow you think it's not working. Getting in and out of streaming apps, and navigating around them is painfully slow. Other than that, not bad. Once you start watching, it's fine.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028