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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,341-2,350 of 10,259 reviews
Oct 6, 2020
Reviewer name: Madison23
4 out of 5 stars
4 out of 5 stars review

Great Picture Quality!

[This review was collected as part of a promotion.] This TV works great, love the picture quality and sound! Only issues were that the feet didn't quite fit on my furniture so I had to buy a mount. Also it came with an older style remote so I got a different one. Overall a great buy! Would recommend to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Charlestonboy
4 out of 5 stars
4 out of 5 stars review

This product has great features!

[This review was collected as part of a promotion.] Love the fact that the Smart TV comes equipped with my streaming devices. I can watch Netflix and Amazon Prime right on my TV instead of my cell phone or tablet. The only issue is that it is not very compatible with my current soundbar. The sound is not as clear through the soundbar as it is from the TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2020
Reviewer name: zztvtop
5 out of 5 stars
5 out of 5 stars review

It has all the latest features

[This review was collected as part of a promotion.] Love this model,easy setup specialy the voice command,great picture.Can't wait to try vidio games on it. Just enough connections for all my media players.I have a large bay window so when it's sunny picture adapts very well

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Mikey8103
5 out of 5 stars
5 out of 5 stars review

Excellent T.V. with loads of features

[This review was collected as part of a promotion.] Samsung makes some of the finest televisions on the market. Set-up is as easy as it gets and the picture is amazing. I purchased this t.v. for my wife's exercise room and she was very happy with the voice command remote and the Chrystal clear picture. Internet access is extremely easy and nice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: MomofBoys
5 out of 5 stars
5 out of 5 stars review

Wonderful quality

[This review was collected as part of a promotion.] I love our Samsung TV. It's one of many TV's in our home. This particular one is in our living room. The picture quality is great. I love the size and design of this TV. It sets so great on my TV stand. The sound is just as wonderful as the picture quality. I would definitely buy another one like this.

Review from Samsung US
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Oct 28, 2020
Reviewer name: Shopper123456789
4 out of 5 stars
4 out of 5 stars review

Reliable, but UI could be better

[This review was collected as part of a promotion.] Good picture, quick to turn on and I like that when I turn on an input (such as a console) the TV will automatically turn on and switch to the correct input. Only thing I have noticed it from time to time the screen will begin flickering rapidly. It's not super noticeable but can be annoying. It's always been fixed by just unplugging and plugging it back in however. The smart hub is alright, but it's really not that great in terms of user experience. It doesn't have a section for your recently used applications and never has suggested applications for you. You have to manually navigate to the application you want every single time. Overall, it's much easier to just use a FireTV stick or a similar product since the UI is so much better.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2020
Reviewer name: Scooterthedude
4 out of 5 stars
4 out of 5 stars review

Clear vision

[This review was collected as part of a promotion.] To start off the Samsung is extremely thin and is almost borderless. I loved how easy it was to install and setup using the quick setup guide. The picture is pretty good and the speakers are clear and crisp. It has a fast refresh rate which makes playing video games on it a breeze. I love that it has so many apps you can download and free tv to watch. However with some many apps the tv becomes laggy while browsing. The remote is easy to use and has dedicated buttons for amazon prime and netflix. Overall for the price the performance is good and I highly recommend for a budget tv option.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: SmallAptSweeite
4 out of 5 stars
4 out of 5 stars review

Perfect TV for a new space!

[This review was collected as part of a promotion.] I am so impressed with the dimensions of this TV, as it fits perfectly in my new apartment! The quality is great, and the apps along with the Samsung TV+ guide is helpful and a nice perk. The remote could be a bit more updated, as it's a standard remote not the sleek and modern remote from other models, but still functional. The fast start up and ease of use within the TV is great for all ages and again is fast. If you are looking for a beginner friendly TV with high quality playback for any room, you gotta check this model out!

Review from Samsung US
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Sep 15, 2020
Reviewer name: Ravensss
4 out of 5 stars
4 out of 5 stars review

My Samsung Crystal UHD 7series TU7000

[This review was collected as part of a promotion.] I find myself watching more television more movies I have Amazon prime which I love movies and television shows that I might not get on my cable . Your support for customer service is excellent I've only had to call a couple times one was on my old TV and one I called on this TV not for a problem on the TV but I could not remember my password for Samsung and they were able to get that for me right away. I would gladly recommend this to any of my friends or family or any of the Samsung line.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 5, 2021
Reviewer name: Cindy
3 out of 5 stars
3 out of 5 stars review

Needs to be restarted often

just set up this tv three weeks ago and have had to restart 3 times because the apps stopped working. the error says "connection issue" but wifi is strong, and the tv is the only electronic having issues. so far the error has been resolved by restarting each time. i just watch streaming services, i.e netflix and hbo max, i don't use for more intense processing needs like gaming, but i think the picture is fine. i wish the remote had a talk to type function because the search interface is clumsy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Cindy: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions