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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,221-2,230 of 10,259 reviews
Apr 2, 2021
Reviewer name: gabe80million
4 out of 5 stars
4 out of 5 stars review

First of all, it's 55", not 82".

[This review was collected as part of a promotion.] Title says it all. It's an amazing TV, I just can't really use many "Smart" features because I constantly have to unplug and replug my TV to get the WiFi to work. I'm not the only one with this issue, I just used the wifi on it a lot. And before you say anything, there have been a lot of people with this issue. A few samsung employees claim you guys have been working on a fix, but it's been a long long time since anything ever happened. But, nonetheless, it's an absolutely amazing, and immersive, TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 1, 2022
Reviewer name: Struff
1 out of 5 stars
1 out of 5 stars review

Awful picture quality

this replaced a 2009 plasma which went in another room. the picture on that is far better than this in every way. this image is dim. a little better after disabling all eco settings but the colors remain bad. nothing is bright except people's faces which are washed out. blacks are never really black. did several factoryresets and updated firmware but nothing is any better. the old plasma tv is so much better. every tv in local stores looks fantastic but they don't have this exact size which i need for the space. i have a service request in to samsung but the earliest they can help me will be after the time i can return this

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Struff, Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. We appreciate the details you have shared regarding the picture quality of your new TV. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jul 26, 2022
Reviewer name: Balo326
5 out of 5 stars
5 out of 5 stars review

Amazing picture quality

[This review was collected as part of a promotion.] I stream most of the shows I watch, and this TV makes it easy to switch between my platforms. Everything is organized on the home screen bar. I enjoy the free movies and TV on the Samsung TV network.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 26, 2021
Reviewer name: maikeru35
4 out of 5 stars
4 out of 5 stars review

It is a great smart TV and has amazing 4k picture.

[This review was collected as part of a promotion.] I use my Samsung TV for gaming, watching movies, and listening to music. Me and my family also like the smart features in the TV and connecting it to our other Samsung devices. I personally love the picture on the TV. It makes me feel like I'm at a movie theater. I overall love my Samsung TV and I have one in almost every room in my house! Thanks Samsung for providing great products!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 10, 2022
Reviewer name: Ladybug
5 out of 5 stars
5 out of 5 stars review

Another good choice

[This review was collected as part of a promotion.] This is my 2 or 3rd Samsung TV, so it was easy to select. This TV picture is very clear and the color is very vivid. I am very pleased with my selection. I attached a soundbar to it and now I am truly drawn into the movies I watch.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Dealfinder
5 out of 5 stars
5 out of 5 stars review

Great TV- Happy Customer

[This review was collected as part of a promotion.] Bought this tv as a replacement for a Vizio 4K that didn't last long... Very happy so far. Clear and crisp picture. TV sound is good, but we use a sound bar for a more robust sound. I turn the sound bar off when watching late at night so as not to disturb my husband, and the tv sound alone is sufficient. We only use for watching movies and television. We've had this tv for about nine months now, and the ONLY hiccup is that it got glitchy and randomly stopped opening apps and then stopped connecting to the internet. Tried turning on and off, disconnecting from internet, etc. Had to Google and search a bit, but of all things that fixed it...literally holding the power button until it turned off, reset itself, and powered back on. Like face-palm moment. All in all, it's been great, and if the one little glitch is all the grief it gives me, I'm super happy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 28, 2022
Reviewer name: Diamondqueen
5 out of 5 stars
5 out of 5 stars review

This tv has great picture and sound

[This review was collected as part of a promotion.] I use my Samsung TV for mostly streaming its has all the apps I use except Philo and bet plus but I was able to hook my roku up which has those apps on it I really love that the TV has amazing sound quality it's almost like it has built in car speakers the picture is crystal clear funny cause it's the crystal model color and frame is incredible never had a TV with such high quality in picture I just love it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: New2Samsung
5 out of 5 stars
5 out of 5 stars review

Great for everything

[This review was collected as part of a promotion.] The TV has amazing graphic quality. Adjusting the frame rate is not too complicated. Using the clarity settings can make the picture super realistic, or theater like quality. By default, the LED motion was on which made the picture super dark. The TV is in front of the window, so by contrast, the picture is darker than the outside light. Turning that feature off in the Clarity settings is much better. The small bevels make the TV look smaller than 50 inches, but 90% of TVs are like this so it's something you can't help if the market steers that way. Gaming with the TV is great. Smooth and responsive. The user interface is a little bit slower than expected but tolerable. Luckily, it's easy to add apps, and sign-in to the apps WITHOUT putting in passwords into the TV itself. I am glad the remote has numbers and useful buttons like popular streaming services. However, I am wondering if I can customize the ABCD buttons to whatever apps I want. But the good thing is that without programming the remote, it controls the volume to the DVD player since I use it to watch TV through the Xbox. Overall, the TV has great graphics and clarity are great for gaming. Being connected through the ethernet port is best to have the best connection possible. I recommend this TV for anyone who want a simple TV with an external source of entertainment. The slightly slow interface is off putting, but it's not so bad.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 13, 2022
Reviewer name: Maryb1959
3 out of 5 stars
3 out of 5 stars review

Just okay, not too happy.

[This review was collected as part of a promotion.] The TV is nice for the price, my only issue is, it's very hard to see the people during night scenes. This is an issue with this model. I've read forums where others have this problem and is unable to find a fix. This is and ongoing issue that I hope Samsung will find a fix soon.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 17, 2020
Reviewer name: lislew82
5 out of 5 stars
5 out of 5 stars review

This TV is Amazing!!

[This review was collected as part of a promotion.] Light weight, easy to install, and smart! I plugged it in and the television told me how to set it up with a walk through guide. I was pleased with how easy it was to connect to the internet. I am looking forward to playing around with the features. I won't own a TV unless it is smart ever again!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028