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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,211-2,220 of 10,259 reviews
Jun 29, 2020
Reviewer name: KayP
4 out of 5 stars
4 out of 5 stars review

Good Quality for Price

[This review was collected as part of a promotion.] the quality of the tv is pretty good for the price. the picture is clear and the colors are nice. it shipped quickly, and i am happy with it. i did however receive a broken remote when it came. the remote worked for about 20 minutes and then it stopped working and the batteries got very hot.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 29, 2020
Reviewer name: Agaria
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] This TV has great sound quality, picture quality, and the price was very fair for a 65 inch TV. The experience we get every time we use it is absolutely awesome. We are very happy we purchased this Samsung TV. We will continue to purchase Samsung products for our home especially for our viewing pleasures.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 15, 2020
Reviewer name: Dan G
5 out of 5 stars
5 out of 5 stars review

very happy so far

we've had this tv for several months now, and we've been enjoying it with no problems. the picture quality is excellent. internet connectivity is easy, and we've watched some shows by that means. our only complaint, and it's minor one, is that we wish the tv had more than two hdmi ports. in this day and age, people can easily have four or five video sources, and it's nice to be able to connect them all to the tv without have to continually switch cords. anyway, in short , the tv is great while the connectivity options could be better.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Rainydaylady
5 out of 5 stars
5 out of 5 stars review

Very Happy With This Samsung TV

[This review was collected as part of a promotion.] Bought this Samsung 55 inch TV over a year ago and just love it! We use streaming a lot along with regular TV and also gaming. Samsung TV Plus is a real bonus too with over 200 channels for free. Menus are easy to use and like the channel guide to see what's on. Also have a 40 in. Samsung TV for bedroom purchased around same time that is working great too. (In fact, our tablets and cell phones are Samsung too!) Samsung products have been very reliable over the years and will continue to buy Samsung in the future.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 3, 2022
Reviewer name: songsunmai
5 out of 5 stars
5 out of 5 stars review

Great value and quality

[This review was collected as part of a promotion.] I use this tv in my living room for watching movies, gaming, and listening to music during the day and it is very capable of everything. very satisfied with the screen size and resolution overall. only thing is sometimes the glare is a bit much from the sun and the brightness cannot handle the glare.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Nope247
1 out of 5 stars
1 out of 5 stars review

Returned with 3 days

[This review was collected as part of a promotion.] This tv had horrible picture quality for regular cable use. No adjustments or changing hdmi cables helped. We returned the TV and went with a less expensive better quality brand. I would not recommend this TV to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Nope247, We appreciate you taking the time to let us know about your experience with Samsung’s TU700D TV. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product teams. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know that we are always here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Jul 27, 2022
Reviewer name: Late2theGame
4 out of 5 stars
4 out of 5 stars review

My First "Big" (for me) Flat Screen TV

[This review was collected as part of a promotion.] I'm late to the large flat screen TV world; I come from the old school of "If it ain't broke, don't replace or fix it". However, even though my old style TV still worked, I finally had to replace it because I was just no longer satisfied with how movies and shows looked on it, and I wanted to start streaming. So I bought my Samsung. It was easy and quick to install, and the quality of the picture and especially the sound (no I haven't installed a sound bar yet!) were excellent. I'm satisfied with it, and enjoy watching it. My only complaint is that if it's been a while since I watched a streaming show on it, (I mostly watch TV in my bedroom, not in the living room where I have the Samsung TV) I have to reconnect it to my wifi Internet, which is a hassle. It's happened several times now, and I wish it would just stay connected. That's the only reason I gave it 4 starts instead of 5.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 9, 2020
Reviewer name: Codys2013
2 out of 5 stars
2 out of 5 stars review

Not worth the price

so this tv is nice and its a nice quality tv. but i cant tell a difference between this 4k tv and my 1080p tv. also the samsung smart hub is super slow and not put togerher good. and the remote i got, the down arrow was broke coming out of the box. i was also told it works with alexa. even says it on the box. and it doesnt. or cant figure out how to do it. and i have even googled it. ill never buy another samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Codys2013: Thank you for purchasing the Samsung TU7000 TV and for your review. We value your feedback and will share it with our teams. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please know that your model does not have voice assistants built in. However, they do work with Alexa and Google Assistant. You can connect them to your existing Alexa and Google Assistant devices to ask them to turn on your TV, change channels, control volume, and more. You will need to download both the SmartThings app and the Amazon Alexa app. 1) Discover your TV in the SmartThings app by selecting the Add Device option. 2) Also, be sure that your Alexa device has been discovered in your Alexa app. 3) From the Alexa app, enable SmartThings Skill for a TV. Once this skill is added, go to Discover Devices, and your TV will be automatically discovered. If you are also using Alexa for an external speaker or soundbar as well as your TV you can say volume up and volume down along with the name of the device you want to operate. On the Amazon Alexa™ app on your smartphone, check the name of the TV or device you want to operate. If you have any questions or need further help, please reach out to Samsung TV Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 23, 2021
Reviewer name: Kitty
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I chose the 60 inches because it was the one close to the size I previous had, the picture is so clear. I like the settings that I can do for whatever I am watching. I like that I can play my Apple Music also. The best tv I have purchased.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 18, 2021
Reviewer name: Dylanreviews
5 out of 5 stars
5 out of 5 stars review

Overall a great TV for the price paid

[This review was collected as part of a promotion.] This TV is definitely an above average performing TV in it's price class and has many great features. This TV was primarily used for gaming, and watching TV/YouTube. Much of the gaming was done in 4K and overall looked very good. Sharpness and contrast were above average and had rich detail. The response time and refresh rate for gaming was also very good for a TV and made for it to be an enjoyable experience. Overall this TV is worth it and will be a great choice for most people!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028