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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,021-2,030 of 10,259 reviews
Jul 2, 2023
Reviewer name: Logan
3 out of 5 stars
3 out of 5 stars review

Defaults to 30 fps and annoying pop ups on plug in

I have had this over a year. I had issues randomly turning black until Samsung repaired it, and my greatest issues with the TV are that it defaults to 30fps unless you go out of your way to enable game mode, and it asks you to identify whatever is plugged in, every single time, and sets the defaults to 30 fps, which is pointless and frustrating.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: JamieJ
1 out of 5 stars
1 out of 5 stars review

Poor Quality

[This review was collected as part of a promotion.] I wish I would not have purchase this TV , it has poor volume on it . You have to max out the volume to be able to hear and that is still not loud enough . I will never purchase a Samsung TV or any other product again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi JamieJ, I am so sorry to hear that you are not satisfied with your TU7000 TV's volume quality. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you. There are several features you can adjust that may help resolve your issue with low volume. 1. Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On. 2. Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Finally, please ensure your Firmware is up to date. Go to Settings> Support> Software Update. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 2, 2023
Reviewer name: The Rileys
5 out of 5 stars
5 out of 5 stars review

Loving our TV and its extra features!

We purchased our 65" TV near the end of January. We have been pleased with the extra features such as Samsung TV, Prime TV and Tubi. Nice, crisp picture, too. A bit of a concern was that on Feb 28/23 , we turned the TV on and had a picture but no volume. We Googled it, and their suggestion to unplug and the restart fixed the issue. However, the Tubi wasn't accessible for awhile. Should we be concerned about the loss of volume? Is this a common thing? Overall we are loving it.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Suso
5 out of 5 stars
5 out of 5 stars review

New TV

[This review was collected as part of a promotion.] Just purchased the TV a couple of week ago and we loved it. My daughter is was so surprised and all she kept saying was "wow". Great quality, better picture, easy to control and the best thing that it has samsung TV. Can it get any better? It those, you can control it not only with a remote control but with you phone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 9, 2020
Reviewer name: Claytorsdad
5 out of 5 stars
5 out of 5 stars review

Wonderful Picture Quality

[This review was collected as part of a promotion.] My girlfriend received this tv at a reduced price in return for her honest review and that of someone else. I helped her son set this tv up and it could not have been more simple! The television is super light weight and easy to hook all the wires and cords to. The best part though came when we turned the television on. The quality of the picture is fabulous! We enjoy watching movies, live-streams, news, and everything on this television. We do not have cable and use an antenna along with streaming services. The surprise of all of the Samsung channels made it even greater. We have been using the tv for over a month now and it has been nothing short of great entertainment.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Apr 1, 2021
Reviewer name: Brainyackerz
4 out of 5 stars
4 out of 5 stars review

Great Overall, However...

[This review was collected as part of a promotion.] It's a great set and we really.love it, however we were really anticipating having the ability to see our samsung cameras and smartthings on it. The application does not exist despite the fact that everyone said smartthings is available on this tv to control all of our smartthing devices straight from the TV starting with this series. We're extremely disappointed because of this bit happy with everything else.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 24, 2021
Reviewer name: Lowanda
4 out of 5 stars
4 out of 5 stars review

Great Picture

difficulty in setting up hbomax app .. not already loaded like the netflix, hulu, vudu, tubi, or internet browser. at&t technicians do not know what to do. finally got hold of samsung support through text chat. he walked me through samsung tv settings and following his instructions finally got hbomax app loaded. they should automatically load hbomax app like other apps or put in a large flyer with step by step instructions how to load the hbomax app.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: GaryM63
4 out of 5 stars
4 out of 5 stars review

Excellent picture and features

[This review was collected as part of a promotion.] The quality of the picture is excellent. The built in Tv speakers could be louder, but works fine for a small bedroom. Luckily the TV includes Bluetooth and optical features which works great with my soundbar. Occasionally, I lose sound and have to troubleshoot sound problems, but fixing the issue is not too difficult and usually just require using Bluetooth until the TV recognize my soundbar. The built in Apps are great, works good and helps if I choose to get rid of cable. Easy standard mounting options with a TV stand or wall mount. Overall, I think Samsung makes great televisions at a reasonable price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 17, 2022
Reviewer name: GingerBread21
4 out of 5 stars
4 out of 5 stars review

A tv worth your money

[This review was collected as part of a promotion.] There was a need for a new tv and I got this one. I watch Hulu and Netflix on this tv. The graphics and the quality is amazing. The tv does not lag and has customizable options (timer, display, etc). Overall, a reliable tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: JBR1029
5 out of 5 stars
5 out of 5 stars review

Awesome Picture, Easy Set Up

[This review was collected as part of a promotion.] We bought this to replace an older tv. What a difference in the picture quality! The smart features were easy to set up eliminating the need for a secondary device. We are considering upgrading all of our other TV's after having this one. Would definitely recommend Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028