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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,011-2,020 of 10,251 reviews
Jan 3, 2021
Stace
2 out of 5 stars review

A Disappointment

even after reading the concerning reviews, i decided to move forward with this purchase because of my past, positive experiences with samsung products... a bad call on my part. 4 months after purchasing and something goes wrong with the display. i can't see a thing on the screen with the very dim lighting. adjusting the brightness did nothing at all. i had noticed other glitches in the 4 months prior, but chalked it up to an unstable wi-fi connection (which was not the case). i guess that was foreshadowing glitches to come.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Stace: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that your display is not showing properly. Please give us the opportunity to assist you by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 9, 2023
IMO JOE
2 out of 5 stars review

Time matters

Just got the 2141.2 software update and Samsung has done NOTHING to fix the problem with the Time. 1. The Time is off on some OTA channels by up to 6 min now. 2. If you set the Time to manual the Time now shows correct in the default guide but the OTA guide information is shifted 1 hr ahead. 3. When set to either Auto or Manual the Alternate Guide for the Samsung TV program Guide the Time is not correct but shifted forward 1 hr but the guide channel information is correct. The user interface is not as bad as some I have used, but not getting the Time right should be fundamental part of a TV and Guide.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 3, 2022
Bootsy
5 out of 5 stars review

Does so much!

[This review was collected as part of a promotion.] This tv is amazing, even tho it's a couple years old I just bought one and I love it! It's so easy to use and they're are so many options you can choose from. I have other Samsung devices so it's perfect to be able to connect all of them. I liked it so much I purchased two TV's.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Mil305
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] For the price of the TV this is great. Beautiful picture great vibrant colors. Honestly don't think there is anything negative I could say about this. I did notice my q90 TV was able to download the ABC app and this one didn't have it available so unsure there. But overall I am happy with it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
NewTvOwner
5 out of 5 stars review

Great savings

[This review was collected as part of a promotion.] It's been 10 years since my last tv purchase. I have an old Sony XBR so this was definitely a step up. I'd wish it was a bit more brighter and vibrant all around. I'd also love if it was a bit more intuitive when turning on my gaming consoles. With my old tv, it would automatically turn on whenever I'd turn on a console and i would never have to touch the source button. However, I'm finding myself regularly having to select the appropriate source. Besides this. Everything is great!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 19, 2021
TvSavvy
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I use my team for gaming and streaming services. I like that it integrates with other streaming services, like my cable TV. Also, there are integration options that I can use with my Samsung Galaxy phone, which I really love! The TV responds very quickly, which I've had problems with other brands in the past. I like that when I click a button on the remote, the action is performed almost immediately

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
CBandGB
4 out of 5 stars review

NOT GOOD SOUND QUALITY

[This review was collected as part of a promotion.] We have purchased Samsung TV's & other Samsung products for many years because we trusted their quality. However, this TV has really bad sound quality, even though we have attempted to adjust it. We must turn the volume up higher than usual to be able to understand the dialog. It is not as clear as we are accustomed to from our previous Samsung TV. Could this just be a flaw in this particular model? We are disappointed with our purchase and it is too late to return it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 23, 2020
Blackthorn
5 out of 5 stars review

Experiencing my Samsung TU Crystal 65" TV

[This review was collected as part of a promotion.] Right out of the box the setup was extremely easy and fast! The remote that came with the TV is a breeze and because it's universal I was able to set my DVD player to it as well. The picture is breathtaking with such clarity and depth, and the colors are vivid. The sound is fantastic, with no need for a sound bar. I would and do recommend this TV. I'm a member of the " Insiders ", and my username is Blackthorn. I was offered this TV at a reduced price in exchange for my review.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Jul 24, 2021
Angpang57
4 out of 5 stars review

BEST PICTURE EVER

[This review was collected as part of a promotion.] I love to watch kid movies with my two daughters. We all three are amazed at the quality of picture this t.v has to offer. Almost as if we're apart of the movie. It definitely makes watching t.v a totally different experience. My kids get so excited when it's movie time. It's something that's easy to get lost in. Definitely 100% recommend trying it for yourself!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 20, 2022
Cc2022
5 out of 5 stars review

Easy smart tv

[This review was collected as part of a promotion.] Set up was simple enough to get this in use pretty quick. I do love that it is so much easier to mirror from my phone with this tv. It can easily be used by itself without the need of other devices because it has apps already loaded on it. I was so surprised that it also had the sumsung channels on it as well so if you don't have an antenna, you can use the Samsung free channel and still enjoy watching TV and there are a lot of channels on it. The remote has premade buttons and it works with my firestick. There is a guide built in it, making it easy to see whats coming on next. This is a very nice smart tv to have as an upgrade. I would recommend this tv!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028