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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Sep 15, 2020
FamFirst
5 out of 5 stars review

Excellent Picture Quality and Sound

[This review was collected as part of a promotion.] My family loves this television! With everything shut down because of the pandemic, we are still able to have movie nights in the comfort of our home. The picture quality makes us feel as if we are in the movie too!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 10, 2021
Chad
5 out of 5 stars review

TV nice, remote is not

we are very pleased with our samsung products. our main complant is the remote control. unlike the remote for our q60 series, this remote is bad beyond words. the location of the buttons used most are are too low on the remote to find or use with one hand. again, let me stress that the q60 series remote is perfect. the 7 series remote looks and feels like a remote from 1985. i'd like to throw it back to 1985. hopefully the ordered universal remote contol will work. the only other issue with the tu7000 is trying to find the perfect display settings to get the contrast just right. out of the box, the blacks seem to be crushed a little too much. however not that big of a deal. the colors are fantasic. sound is good. and as of december 2021 the price is excellent.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 23, 2020
Jess100
5 out of 5 stars review

A great TV!

[This review was collected as part of a promotion.] I have been looking for a new tv for our living room and was so happy to get this one. It is great! The image and quality is exactly what we need. It was easy to set up as well. My husband has already watched his sports games on it and is happy! His friends have given him many compliments as well. This is definitely a great option for anyone!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
tvfan123
4 out of 5 stars review

Great value!

[This review was collected as part of a promotion.] This Crystal UHD has some really nice features for streaming content. The display is also pretty high quality and really shows off for the price tag. Great value overall I think one of the best tv you can buy for this price range. One thing that I wish was better is the connection from the remote to the television. But there is an app that Samsung offers that let's you almost completely replace your remote for an app on your phone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Casual1Viewer
5 out of 5 stars review

Easy Set Up and Use

[This review was collected as part of a promotion.] I replaced a 51' Samsung TV with this one and so far I'm extremely pleased with it. It was so easy to set up and has a beautiful picture just coming out of the box. We will need a smaller TV for the bedrooms soon so you bet I'm sticking with Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 28, 2020
Javier
3 out of 5 stars review

Not bad for the price, but no Hulu App

the image quality is good for the price. the overall experience is good. but we mostly use streaming services. i had a 42" samsung before, that didn't have the hulu app available. we bough this one because it had the app logo in the box, instead of other brand of similar quality and price. for our surprise, it had almost all the apps we use, except hulu. we have the app on our phones and tables and we can stream it to the tv, but the whole idea on buying this tv was not having to do that. other than that, i wish it had some analog connection for dvd players and audio receivers. it only has 2 hdmi and one audio (optical) 1 usb port and one lan port.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Javier: Thank you for your review of the TU7000 TV. I am very sorry to hear that you are not able to find the Hulu app. First, please make sure you are running the latest firmware version (ver 1401.7) Software updates are regularly released for Samsung products. If possible, you should always update to the latest version to make sure that your device is the best it can possibly be. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. If your app is not available on the home screen, you can search for it and install it. - Press Home, then select the Apps icon - Navigate to the top and select the Search icon (magnifying glass) - Type Hulu in the search bar and install the app Note: You may need to cold reboot the TV for Hulu to load this version (5.3.262) To cold reboot the TV: While the TV is on, press and hold the power button on the remote until the TV turns off and then back on. Release the power button. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 3, 2021
Jebrewer
5 out of 5 stars review

Love the connectability with bixby.

[This review was collected as part of a promotion.] The TV is an amazing addition to my new house Not only have we used it every day for the last month, But we also use it very frequently due to working from home. It has been great for watching movies, playing games, and watching football.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 25, 2023
Gjaklevich
1 out of 5 stars review

Picture is good, everything else is awful

I have owned this TV for 2 years. The interface moves at the speed of a snail. Going from one app to another is always difficult. The OS will crash sporadically. The remote is way too big and clunky. The buttons are placed in the worst possible lineup. This TV has been heralded as a bargain due to its crystal clear 4k picture. I will respectfully disagree. Do not waste your money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Gjaklevich, I'm sorry that you are not satisfied with your TU700D TV. Please know your feedback will be shared with our internal teams. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 16, 2020
Born2Watch
5 out of 5 stars review

Love my Samsung Crystal LED 70-in smart TV

[This review was collected as part of a promotion.] I bought a 55-in Samsung QLED smart TV a few years back so decided to go with the 70-in Crystal LED when we bought a new house with a large living room. I'm very happy with it and even my 5-year-old grandson can navigate it easily. Picture and sound are great and the features are fabulous. I am a happy customer !

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 5, 2022
KrissyLynn
5 out of 5 stars review

An excellent TV

[This review was collected as part of a promotion.] Bought this TV to go in my bedroom and the picture is outstanding. Beautiful colors, easy to set up and use. I use the TV for gaming, streaming and music. The sound is amazing. 10/10 would buy again.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028