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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,971-1,980 of 10,259 reviews
Oct 13, 2020
Reviewer name: strike1nc4
4 out of 5 stars
4 out of 5 stars review

Great budget TV for the family

[This review was collected as part of a promotion.] Today's TV market is saturated with quality video quality tvs and the SamSung TU7000 doesn't disappoint when it comes to picture. Just like so many sets that have their own technology to smooth out fast moving pictures from looking blurry that effect is un-natural to me so I always disable it. The description of it and how to get to it within the setting is not very fort coming but if you are using to removing it like myself it will be easy to find. The design is amazing its very light way so easy to hang on a wall or entertainment center mount. The picture spans from 1 edge to another. The frame is so thin its barley noticeable. The picture is definitely the star of the show. 2 items caused me to subtract 1 star. The Navigation/Select/Power Button. Yes Button. there is 1 button to cycle through menus so if you pass you go all the way around then to make selection you have to hold it in. So when you first select the button the menu comes up then you cycle around to power and hold it down. If you miss press it will go to next menu and you will have to cycle through back to power. This time making sure to HOLD it down. Not great sorry samsung I know you are saving space, but buttons on the side or back by connections would be much better and easier to navigate when you can't find your remote after your kids got through with using the tv. Next comes the UI. Its pretty straight forward, but it definitely has some hesitation. That you can sort of live with most settop boxes have the same lag, but when are highlighted on an App you can only tell its highlighted because it blows up the icon. This enlarged icon view is very subtle and easy to miss especially for those in my family who need glasses. Not hard of sight friendly. Once you get your app. Tips I would recommend. Use a contrasting color board to show which app you are highlighted on. Improved UI speed (add RAM if necessary). Add a 3rd HDMI. We have 2 gaming consoles and a Media Player. Yes we have to use the media player because of an app that streams our local news not available within Samsung's App Store. Finally I don't get why its a 58inch versus adding a full 60 it feels like they would save more money when making 1 standard 60" model versus 58 and 60. I'm sure its to save money for consumer which is a great plus. Great HD 4K picture and for that reason alone I will recommend it.

Review from The Insiders
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Oct 8, 2020
Reviewer name: Cristian
3 out of 5 stars
3 out of 5 stars review

Nice image quality but lack of apps.

[This review was collected as part of a promotion.] I like the image quality, the Bluetooth connectivity, and the sound. What it was disappointed to me was the apps. There many missing apps like Peacock, CC, and some sport ones. I'm not sure if that depends of Samsung or externals companies.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Cristian: Thank you for purchasing the Samsung TU7000 TV and for your review. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 18, 2022
Reviewer name: Contactpro
5 out of 5 stars
5 out of 5 stars review

Great Experience and it works w/Alexa & Harmony

[This review was collected as part of a promotion.] I enjoy this TV for daily OTA shows and news. Mostly I watch streaming HULU+ programing and blockbuster movies.. It's linked to my Yamaha soundbar for better audio with deeper bass. It would be very helpful if a basic web browser (Puffin) was included. Samsung phone casting is a snap. Very nice television. Forget the rest and buy the best ...SAMSUNG!

Review from Samsung US
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May 23, 2022
Reviewer name: Stacyann
5 out of 5 stars
5 out of 5 stars review

Samsung is a good product

[This review was collected as part of a promotion.] I use my Samsung Tv for streaming, Movies, music and all that it have. First time owning a Samsung and I'm in love and yes I will purchasing another and I will definitely will recommend it to others.

Review from Samsung US
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Oct 12, 2021
Reviewer name: pdspatrick
5 out of 5 stars
5 out of 5 stars review

Great for a dorm

[This review was collected as part of a promotion.] Wireless connectivity is lovely to pop up a zoom meeting onto. Works great with xbox series x for 4k - and detects it easily - just make sure to enable Input Signal Plus for it, and auto game mode. This is the second TV of this line I've bought - the first one being the 55inch, which has been going strong for a year and a half now!

Review from Samsung US
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Oct 24, 2021
Reviewer name: Michael2watch
5 out of 5 stars
5 out of 5 stars review

4K makes a real world of difference!

[This review was collected as part of a promotion.] I use my TV to watch live TV & series as well as movies. Streaming movies from different apps. Crystal Processor 4KPowerful picture quality! The ultra-fast processor transforms everything you watch into stunning 4K. The TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus, Universal Guide helps you find exactly what you want to watch, quickly and easily.

Review from Samsung US
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May 13, 2020
Reviewer name: Fallen
5 out of 5 stars
5 out of 5 stars review

I will always buy Samsung TVs

This is my second 4K tv I have purchased that's a Samsung. The first one I bought two years ago and figured it's worked out well so why not get another. This upgraded model is awesome. My only complaint is that the smart features are a bit sluggish. The picture is amazing and the HDR is amazing when I'm gaming. Screen sharing with my smartphone is amazing as well.

Review from Samsung US
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Nov 25, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

Awful - Problems after 2 weeks!

I'm so disappointed. We bought this TV at the store literally talking about how we trusted the Samsung brand. Two weeks later, the TV has started to randomly act out. It will cut the sound, replace it with a weird stuttering and won't respond to the remote. The only solution is to unplug it and turn it back on. I'm so thankful we're still within the return period and we didn't put the effort into putting on the wall yet. We'll be returning it and purchasing something else.

Review from Samsung Canada
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reply from Operations

We're sorry to hear you're disappointed with your TV, Jess. We always aim to satisfy our valued customers by taking the time to understand their individual situations, and we're sorry to hear our product didn't meet your expectations. Please do not hesitate to give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) so that one of our technical support agents can look into this and assist you further.

Oct 9, 2020
Reviewer name: Claytorsdad
5 out of 5 stars
5 out of 5 stars review

Wonderful Picture Quality

[This review was collected as part of a promotion.] My girlfriend received this tv at a reduced price in return for her honest review and that of someone else. I helped her son set this tv up and it could not have been more simple! The television is super light weight and easy to hook all the wires and cords to. The best part though came when we turned the television on. The quality of the picture is fabulous! We enjoy watching movies, live-streams, news, and everything on this television. We do not have cable and use an antenna along with streaming services. The surprise of all of the Samsung channels made it even greater. We have been using the tv for over a month now and it has been nothing short of great entertainment.

Review from The Insiders
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Jul 27, 2022
Reviewer name: Corey2
5 out of 5 stars
5 out of 5 stars review

The TV has great picture and sound

[This review was collected as part of a promotion.] I use my TV to stream Samsung TV us and tubi , Netflix, Disney plus and I play games I love this TV because I don't have any issue with it . I have only had it for 3 months now but it seems to be the best tv I have had I a long time

Review from Samsung US
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