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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,831-1,840 of 10,259 reviews
Oct 21, 2020
Reviewer name: Dee527
5 out of 5 stars
5 out of 5 stars review

Best Tv by far!!

[This review was collected as part of a promotion.] I bought 2 of the 43” 7 series for my daughters rooms. They are so simple and easy to use. My 8 year old has even taught me a couple of things. I love that it just uses 1 remote for everything!! The picture and sound are great.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: TvSnob
5 out of 5 stars
5 out of 5 stars review

Cream of the Crop!

[This review was collected as part of a promotion.] I was surprised how many unexpected features this TV has. I was in search of an entertainment TV for my living room. Being in my 20's, I wanted a TV that my company can enjoy for movie nights, sports games, and binging on reality shows. My only requirement was to have a decent size clear screen, and of course one compatible for streaming and a variety of apps. I conducted research on several TVs, most were streaming compatible and around the same price range. However, in person the Samsung TV display has impeccable clarity that surpassed the others and the embedded speakers are top notch, featuring a movie theater-like quality. Assembly was easy using the instructions, making the set-up time minimal. I'm most appreciative of the ease of the technology utilized for personal set-up. Samsung provides an app feature called “Smart Things” that allows you to manage all TV features (i.e. sleep mode, remote, sound, internet connectivity, universal app management) and sync any other Samsung products should you choose to expand, ensuring utmost effectiveness. I am beyond happy with this TV! I received way more than I paid for! All features are advanced yet simple to navigate. Samsung provides many options: Display, Sound, and app viewing showing you your free options and options available for purchase. The most surprising is that there is SamsungTV that has numerous free channels to watch. It's much more than a TV, and I will definitely be buying more products. Thank you Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Megmeggermeg
5 out of 5 stars
5 out of 5 stars review

Christmas gift to myself 2021

[This review was collected as part of a promotion.] Love that Samsung is compatible with Apple TV and Apple Music as well as all the streaming apps since I don't have cable. Love the Samsung tv channels as well, ex chive tv on all day in the background. Great picture and easy set up looks great in my living room

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 8, 2021
Reviewer name: Mark Deacon
5 out of 5 stars
5 out of 5 stars review

It works

we have 2 samsung tv's and to be blunt a couple of competitors products over the years always failed and gave problems. this is the first foray into a samsung tv and i love the experience thanks. this is the baby the other is near 2x the size. only one gripe is samsung needs a quick online video showing how to use samsung tv controls like changing sound etc. for real perfection.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 17, 2020
Reviewer name: Tom X
2 out of 5 stars
2 out of 5 stars review

Picture is great

picture is great but remote is garbage, lag time is not acceptable. function buttons are under the middle of tv requiring you to feel around and hope you get the right one. then when you find it it might respond. purchased yesterday taking back today!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Tom X: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote is important to us and will be shared with our internal teams. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 31, 2021
Reviewer name: Momatm
5 out of 5 stars
5 out of 5 stars review

It is crystal clear

i love this tv. at first i didn't like how everything looked so real, like your there with them filming, but i got used to it fast. it is the perfect size for my living room. the one thing i do not like is i have to turn the tv volume up to 38 just to hear it clearly. so i have my sound bar hooked up so i don't have to use tv speaker. i definitely recommend this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 25, 2021
Reviewer name: Mieke Konig
2 out of 5 stars
2 out of 5 stars review

True garbage television.

upgraded from off brand tvs thinking samsung wouldn't let me down. wow, was i wrong. this is the biggest piece of junk tv i've ever had the unfortunate experience of owning. within a few months, i've had it crash, freeze, apps stop working and i have to reset the entire tv to get them functional again, it randomly loses wireless connection and won't reconnect even though every other wireless device in my house is running fine. also, the volume is a joke... you'll be able to hear music thumping away while watching something, but you sure as heck won't hear the voices. try the amplify volume feature? louder thumpy music, still can't hear talking. the only good thing about this tv: the picture quality is pretty nice and has good color.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: NewShopper
4 out of 5 stars
4 out of 5 stars review

TU700D 65” Satisfied Purchase

[This review was collected as part of a promotion.] I bought this product for my semi large living room kitchen area. It has great lighting and decent sound for the size of this room. The HDMI ports automatically detect the device being connected. For instance, Xbox and adjusts the resolution for the appropriate device being connected. It also comes with in built Chromecast that is compatible with specific websites like Netflix, YouTube, etc. However, I wish it would cast call website/desktop. Overall great product. Very satisfied.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Broc
4 out of 5 stars
4 out of 5 stars review

Product was priced right for features it had.

[This review was collected as part of a promotion.] Initially had planned on 55" model but was unavailable at the time of purchase. Salesman did some checking and determined he had a 58" version available. Chose that option and am happy w/ TV so far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 18, 2020
Reviewer name: CDKros
5 out of 5 stars
5 out of 5 stars review

Great Connectivity and Picture Clarity

[This review was collected as part of a promotion.] We have owned this Samsung 58 inch TV for 6 months. The product was easy to setup. We had two problems at first, 1. There were thin blue horizontal lines on the picture which did not obstruct viewing from across the room, but were clearly visible up close. 2. Our Sound was out of sync. Both problems were resolved by great tech support. The first problem was resolved with a new screen and the second was a minor setting adjustment. So far we are very pleased with the TV. My only advise is to go large regarding screen size. Very appropriate for our family room...but sometimes I wish I had gone with a 65 inch. On the whole, I am very pleased with this purchase. This is our second samsung product. The first one went to another room in the house.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028